Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7509 results found
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Apple M1 Illustrator tool problem
I am using the new iMac mini with M1 chip and I am trying to use illustrator for the first time. Photoshop works great, InDesign works fine...but illustrator has issues. All of the tools in the tool bar, when I try to select a line, type, point, etc. are shaky and flashing other tool symbols in a strobe-like effect. I need to use this app! Please help!
2 votes -
Export jpeg files become Recent Files
In my recent files when I first launch AI along with in the File Menu. If I choose to export jpegs files from an AI file, those files now become part of the Open Recent Files. Can we remove this so only files that were actually "opened recently" apprear in this menu, instead of opened recently and exported recently.
2 votes -
Files save backwards
Saving files (even new ones) is not functioning correctly. I will save a document only to next make a PDF for client review and go back to make changes and either nothing is there or the file is saved as a previous revision, not the one I saved as. Very harmful for my work environment. This is a MAJOR issue, not a minor bug.
2 votes -
Layer's not working - Bring Forward Not working
I have tried various ways to get this graphic to show OVERTOP of the blue box. At first I tried just the "object arrange bring to front" and after that didn't work for some reason, I just used the layer panel. As you can see... even having the head on the top later OVER the bottom layer... it still will not show upfront.
Using macOS Catalina version 10.15.6
Adobe Illustrator 2021 Creative Cloud2 votes -
alt + mouse
When holding down alt and moving the mouse, the cursor lags almost like it is being processed at 10 fps. I'm using all high-end components, so it's not an issue with processing power.
2 votes -
déplacement du centre de rotation d'un objet c'est impossible à replacer, illustrator se plante...
Windows 10 français 20H2_Illustrator 25 01 64 bit français et aussi une tablette WACOM Intuos Pro L!!!!!!.
Le déplacement se fait sans problème avec une souris2 votes -
Minimised document shows up when opening another file
Let's say that I have illustrator with one document already opened and minimised in dock.
When I open another .ai file fron Finder, the minimised document shows up also before opening the document intended to open.
That's really frustrating, as, if I decided to minimised a document, that means that I wanted it there for later or ocasionally use, and want it to stay minimised until another decision I made. It happend a lot of times to switch between opened .ai and Finder below, and I don't need another document to be opened behind the working one, If I minimised…2 votes -
Illustrator won't open and won't make new files
My illustrator updated and i installed a mac cleaning app to help purge some After Effect caches and now illustrator wont open
2 votes -
Add Clipboard Clear Data Tab
Hi, it is great that when closing the illustrator file I am able to clear my data, however, other than some tech hacks, I've found this is the only simple way to do so.
I've unfortunately been working on a crashing document for the majority of the day and can't clear my clipboard because ethe program crashes when I close it down. This is a 4 word phrase with a blended path, nothing else. When running AI, it takes up 97% of my memory.
It would be awesome if there was a simpler and manual way to clear my clipboard…
2 votes -
Empty home screen
When I open adobe illustrator, NOTHING shows up on my home screen. The only thing I can do is create "new from template." I've reinstalled the app, but the bug still persists. Please help ASAP.
Attached is a screenshot of the bug.
2 votes -
Illustrator not opening Fusion 360 DXFs after 25.0.1
The primary reason I use Illustrator (on my Intel Mac running Big Sur) is to further process the DXFs generated by Fusion 360 and prepare them for laser cutting. Recently, illustrator started opening these files as blank, even though online viewers display them just fine. According to internet research, this should have been fixed in version 25.0.1. However, after updating and reinstalling illustrator the issue persists. This is incredibly frustrating as my laser has been unused for a number of weeks as I can’t prepare files. Please fix!
2 votes -
Adoben CC Libraries has been glitching.
The toolbar with all the swatches and assets I have saved will suddenly shrink as if I hit cmd +/-. This mainly happens in illustrator but has happened in indesign and photoshop as well. Then I wont be able to click into or out of the libraries tab or accurately select what I want in the library as well.
2 votes -
Illustrator und Mac M1 funktioniert nicht zusammen
Ich arbeite als Designerin und verwende Illustrator um die 4 Stunden täglich. Seid dem ich auf einen Mac mit M1 Prozessor umgestiegen bin habe ich folgende Probleme: Es dauert extrem lange das Program zu öffnen, Dateien zu speichern und Dateien zu Exportieren. Zudem hängt sich der ganze Computer regelmäßig auf, wenn Illustrator geöffnet ist.
2 votes -
Pattern palette causes program crash
I have been experiencing a lot of problems with Illustrator since updating to Big Sur OS. At first it didn't even open. Now, the Pattern palette causes the program to crash every time I attempt to create a pattern. I have wasted a whole week and I cant seem to be able to get it to work correctly.
2 votes -
No text selection on New Document window
I have been experiencing a problem since Illustrator 2020.
When in the New Document window, I can't select any text on the inputs such as File name, Height, Width, Bleed etc.
I usually select by clicking and dragging, but it isn't working. The only way to select the entire text for me now is by clicking 3 times at the end.
I reinstalled my windows 10 system for other reasons, but the problem persists.
Everything seems fine on other Adobe applications, though.
2 votes -
This file has been modified outside illustrator. do you want to continue? Started after team moved to OneDrive.
I am on Illustrator CC 25.0.1 on Mac OS Catalina 10.15.7. I create and save my files on OneDrive so my team can collaborate.
2 votes -
Enregistrement de mon travail
Lorsque je travail sur un dessin, je ne trouve aucun lien pou l’enregistrer. apparement cela devrait se faire autan magiquement au moment où je ferme le fichier. Mais ce n’est pas le cas. A chaque fois que je ferme, je revient à mon dessin initiale. Aucune modification n’a été enregistrée. Comment puis je sauvegarder mes modification???
2 votes -
Touch Bar Apple
O Touch Bar no MacBook desde a última atualização do Illustrator não esta aparecendo e ou funcionando alguns recursos simples.
2 votes -
Illustrator 2021
I have a 2015 macbook pro Catalina OS ver 10.15.7, 8 Gb 1867 MHz DDR3 with over 100 Gb free and an intel iris Graphics 6100 1536 graphics card
This computer was powerful enough to run the previous version of illustrator. However, with the new version (2021) there has been a significant slowdown to the point where even copy pasting a simple design takes a minute to do. It is slow and the lag is insufferable. Is there anyway down grading can become available or an option? Or is there something I can do to improve the performance of illustrator…2 votes -
After about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.
Beyond just a bug, can not use software at all. Illustrator 25.0.1 2021 update after about 2/3 functions work area screen goes blank or random rectanges can not see art in any mode.
Dell System
Windows 10
Illustrator 25.0.1 (64 bit)Removed all Plug-Ins - Still happens
Uninstall then installed - Still happens with out the plug-Ins2 votes
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