Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7651 results found
-
Issue with align to key object tool moving objects off the workspace not by the selected distance
When I try to align with a key object, the objects move off of the workspace and not by the distance selected. I have created a video of the issue here: https://www.screencast.com/t/hz5lD32lOW
1 vote -
Selecting text in fields, like width/height field
Make text/values selectable again by clicking and drawing, to ease replacing whole value or copy/paste a value. (used to work in older versions)
1 vote -
text automatically changed to unreadable when using some cloud fonts
Since version 2020, some time text automatically changed to unreadable when using some cloud fonts (as I only found this issue with cloud font for now)
Need to restart program and the problem gone for a while, then came back!I use latest Mac OS and latest Adobe creative cloud version.
1 vote -
Placed images not saving out properly when saving as pdf.... they show up as blank white shapes
I need help fixing this asap!
1 vote -
Some text is missing and creating a text box will cause lag and not work
Windows 10 Enterprise, Illustrator 2021 v 25.0
I open an existing file authored in older versions of Illustrator. My annotations (circles with number text boxes) have no text boxes, and my text is missing in other places. But most text remains.
I can open a new file in v 25.0 and click text tool to add text. I can't type anything. I can try to click and drag to create a text box and it lags for minutes and does not allow me to type anything. If I try it lags again.1 vote -
Color Theme Window isn't Expanding
I have Windows 10 and Illustrator 2020 and 2021 installed on my desktop. When I click on Color Themes I get a narrow window that doesn't open up all the way and there is no way of trying to expand it on the sides. I can expand it horizontally, but not vertically. How can I fix this problem
1 vote -
I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.
I am using Illustrator v25.0 64-bit on Windows 10 and the Up/Down keys are swapped with the Left/Right keys.
Basically, if i select a shape and try to move it left with the left arrow key, it results in the shape moving down. The other arrow keys are also linked to incorrect directions. This behavior is only happening since the recent update.
1 vote -
Unable to turn off anti-aliasing when exporting a BMP - Illustrator 25.0
Using Illustrator 25.0
Exporting file as BMP, RGB @ 1200ppi with Anti-aliasing set to none but the file still shows anti-aliasing.
Had to go back to Illustrator 24.3 to get a bmp without anti-aliasing.
1 vote -
AIC save as causing crash
When working with an AIC file it can not yet be embedded into InDesign. In order to do so, I need a local copy of the file.
When choosing "save as" and then a local folder, on pressing save Illustrator crashes. I have tried this several times on a few different computers now :(
Have had to resort to copying the contents and setting up a new document locally in which to paste - not efficient at all!
1 vote -
"Can't create an eraser path"
Trying to erase part of a path and keep getting the popup message "Can't create an eraser path". This happens in version v25.0 78@219798 but it works as expected in v25.0 and v24.3
1 vote -
Just update to Catalina 10.15.7 and having lots of issues with Illustrator.
Just updated to Catalina 10.15.7 and having lots of issues with Illustrator. Initially it wouldn't open. Rebooted and it opened after several attempts. Now can't save a file, it just hangs at the 'Writing illustrator EPS format...' First only got to 3%, now 100% and can't get past that.
1 vote -
Bad version for save option panel
Illustrator 25.0 (2021) - macOS 10.15.7 (Catalina)
There is only 2020 version for save option panel, no 2021 version.
1 vote -
Unexpected fills when editing a pattern swatch
I manually created a pattern swatch and discovered I had an error. When I pull the pattern tile onto the artboard to edit I have fills where there were none. The motifs and lettering were created in Illustrator on iPad with the blob brush tool and then arranged into a repeating tile on the desktop -- most current CC release. I suspect the path orientation is reversed as when I try to remove the fill I still have a filled shape.
macOS Catalina 10.15.7, Illustrator Beta 25.0 78@21978
1 vote -
Undo in Isolation mode crashes
When Cmd+Z (Undo) is pressed when in Isolation mode, illustrator crashes, after a prolonged period of spinning colour wheel. Second time this has happened.
1 vote -
Illustrator remains on top at all times
I don't know if I've done something or there is a bug, but AI is stuck ontop as the front window and must be manually minimized. Selecting another programs from the task bar doesn't minimize or force AI to drop back. This is really hurting my work flow and driving me nuts.
Working on fully up to date AI2020
Windows 10 Pro
Dell Precision M7540
Intel i9-99801 vote -
Export for screen file name not working
So, I am using Illustrator 25.0 on a Mac 10.15.7 and when I want to export artboards through export for screen menu, the output file only contains the artboard name. The file name is missing (as prefix).
The process is:
1. I create a document.
2. Draw a rectangle (or anything) in artboard named 'rectangle'.
3. Save it anywhere as 'test.ai'
4. Export the artboard using export for screen as a JPG, with default settings — Ai won't show any file name.
5. The exported file is named rectangle.jpg instead of test-rectangle.jpgIn older versions the exported artboard used to…
1 vote -
My entire screen goes black when I try to open Illustrator 2021
I have a Mac, Catalina, Version 10.15.7 (19H2)
My touch toolbar stays lit up and I can tell Illustrator is opened based on the toolbar options, but nothing displays on normal screen. Screen returns after I Quit with CMD + Q.
1 vote -
Accessing onedrive files
We store all our art files on onedrive. I am unable to import or access illustrator files from our onedrive. Would love to be able to open, edit and re-save to make in the moment adjustments. Or am I doing something wrong?
1 vote -
reference
BUG: Transform > Set Reference Point
The transform tool is not behaving as expected. Width and dimension transformations do not transform according to the selected reference point.
EXPECTED RESULT: when the reference point is set to
centre, I expect the transformation to apply 50% of a change in the height or width value equally to both sides of the object.ACTUAL RESULT: The transformation behaves as it was set to
leftand applies 100% on the new value to the right side of the object.To see this bug in action, please watch the attached clip.
Version & OS
…1 vote -
コピー＆ペーストできない
「別名で保存」を新規フォルダの中にするとき、ファイル名をコピーし、「新規フォルダ」を選択。
その「新規フォルダ」の名称として先にコピーしたファイル名をペーストすることができない。（もちろん拡張子は抜いてです）1 vote
- Don't see your idea?