Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
346 results found
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Can't delete artboards
Can't delete artboards in latest beta with latest macOS beta when using the backspace key and the artboard selection tool.
2 votes -
Convert to Artboards doesn't work if there are Sublayers on the same Layer
I get the following error message when I try to convert a Rectangle to an Artboard when the rectangle exists on a layer that also contains a Sublayer:
"To create Artboards, select non-rotated rectangles that are not clipping masks."
OS: macOS Big Sur Version 11.5
Illustrator Version 25.4
2 votes -
Rotated Artboard
BUG: Some how the artboard is rotated and unable to keep it straight. The entire document is rotated and it is difficult to work that way. Can this be fixed ASAP?
Mac OS: 11.4 (20F71)
Illustrator Version 25.3.12 votesIllustrator can rotate the view. Perhaps you accidentally did that with adding Shift while panning with Space held?
It can be reset with the field in the bottom left corner, next to Zoom level, or with the View > Reset Rotate View command.
You can read more about rotating the view here: https://helpx.adobe.com/illustrator/using/rotate-view.html
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Extremely slow to drag items, zoom in and out shows glitches
Mac OS Catalina, ver. 10.15.7
MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports), 2,3 GHz Quad-Core Intel Core i7, 32 GB 3733 MHz LPDDR4X, Intel Iris Plus Graphics 1536 MBIllustrator: 25.2.3
Illustrator is very slow at times and shows the rainbow wheel when I'm trying to move objects (even simple ones) around the artboard.
Also when zooming in and out the artwork becomes glitched (shows some fragments duplicated or parts of the artwork disappear). Restarting the program temporarily fixes the issue.2 votes -
Illustrator paste in front not pasting on current art board
Paste in front keeps pasting objects back on the original art board, not on the one I have in focus, or a selected object on. Seems to error randomly, but when it does not work, it blows my productivity.
2 votes -
Illustrator 25.2.1 Keeps losing links to images
I have a document that contains many imported images, every time I close it and reopen it I have to relink all of the images again. The links panel shows me the file name and the path but all that is on the artboard is a black square.
It has also been crashing more lately so of course I have to relink the images when I get it back up again.
Embedded images seem to stay but as we all know the file size is going to get crazy.
2 votes -
Actual Size View not to depend on Artboard
Actual Size View command (cmd+1) brings you to 100% Artboard view instead of 100% current view. If you are drawing way off any artboard, that command takes you to a completely different place from where you are.
Instead, I expect this command to have the same result as typing 100% in Navigator window or double-clicking Zoom tool.
I would also appreciate it if it respected the settings in Prefs>Selection>Zoom to Selection checkbox (currently the zoom box at the bottom of the window respects that, but the same box in Navigator panel doesn’t — which also looks like a bug).
Thank…2 votes -
Artboard copying with hotkey [ bug ]
macOS Catalina 10.15.7
Illustrator 25.0.1- Select current artboard, option drag to copy
- Artboard moves instead of creating a copy
- When trying to undo, artboard returns to previous location while artwork remains in new location
- Required to press undo 5-10 times as artwork slowly inches its way back to the original artboard
2 votes -
Art board non stop sliding to the right
I use the latest version of the Illustrator on Windows and this bug appeared recently. (After I started to use Illustrator on my iPad and sync my documents with the cloud )
When I open a new or existing document, the art board starts moving to the right and I’m unable to stop it. I reinstalled the app and restarted my laptop and still the same happening. Please help!2 votes -
Import Multi Page PDF Font Outlined
Single page import retain font formatting but automatically outlined when multi page PDF imported. Can this be fix? thanks.
2 votes -
Graphics do not show when document is opened, only in preview
When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.2 votes -
Items cannot be centered in artboard
I am selecting an artboard. Then selecting my item. When I try to center them using Horizontal/Vertical Align Center, my item completely ignores my artboard (and any other artboard for that matter) and positions itself randomly.
Version 25.0
This feature is essential for us since we need to center dozens of icons for export.
2 votes -
Previews Stop Functioning.
After Illustrator has been open and multiple files are open on tabs the previews on the artboards stop functioning. Opening new files don't function correctly either.
2 votes -
Permanent side scroll
When I start a new file or open an existing file, the artboard side scrolls automatically to it's outermost edge. I cannot work on any file.
2 votes -
Guides not scaling correctly on copy/paste into large canvas
If I copy a 5"x5" rectangle from a regular document and paste it to a large canvas document, it remains 5"x5", as expected.
However, if I convert the same shape to a guide and then copy it from a regular document to a large canvas document, the guide becomes 50"x50". This really makes things difficult when copying guides and artwork together into a large canvas.
2 votes -
Stroke weight defaults to 10pts on oversized custom Artboard
If I create a new document one of the standard sizes, say Letter...then draw and object and apply a stroke...the stroke size defaults to 1pt as it should. However, if I define a new custom oversized artboard, say 500 inches square, then draw and object...when I apply the stroke, the size defaults to 10pts.
2 votes -
2 votes
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New display issue with v 24.2
Illustrator doesn't display the proper/selected file. For example, if I have file A open, and I open file B, it will either show as blank or will display file A. When I detach file B from the tab bar, file B displays correctly. When I reattach file B to the tab bar it is either blank or displays file A again, even though file B (0r C or D, etc.) is selected.
These files all displayed and functioned properly before upgrading.
Attached are my basic computer specs.
2 votes -
Cmd+drag does not copy artboard
Cmd+drag only moves selected artboard. No copy possible. No layers or content are protected. Option to copy artwork with dartboard is selected.
Mac OS Catalina and latest version of Adobe
2 votes -
cannot duplicate or move artboards
Cannot duplicate or move artboards with artwork in Illustrator 2020. Artboard will merely move with the artwork contained when hitting opt+click. Can only duplicate artboards without artwork.
2 votes
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