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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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436 results found

  1. Outline Preview & CPU preview not working (cause canvas freezing)

    Selecting outline preiview, preview on CPU, overprint preview, & Pixel preview is not working. It will cause the artboard freezing unless I back to GPU preview.
    I have tried in illustrator 28, it is worked normally.

    Operating system:
    Windows 11 23H2
    Ryzen 5 7535HS
    RTX 2060

    Illustrator Version: 29.0

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. Canvas melts, as if animated

    I have encountered a weird bug. Issue happened after the current update.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1

    Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1.

    What's the issue? I have to "command zoom out" to see the file. Or close the other files prior for it to open without stalling and a magenta border.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  4. Black canvas when creating or opening a document

    When creating a new document or opening an existing document in Illustrator, I get a black screen (see attached). I have to resize the window to be able to work. This is not ok.
    Version 29.1, im using windows 11

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. Outline view not work on AMD graphics

    Outline view does not work on my PC, AMD 6650XT Illustrator 29.1 or beta.
    This is my system info.

    1 vote

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. Illustrator Outline mode not working (still in normal mode but can’t move artboard)

    Anytime I want to enter Outline mode, it doesn't work. It should show black white outlined vector, but here only shows the artboard as normal mode, but cant move. The title bar showing Outline mode. Have tried to use CPU/GPU preview but still doesn't work.

    OS: windows 11 23H2 22631.4541
    Illustrator 29.1

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Ghosting and image retention in UI panels of Illustrator & Photoshop with 5k Monitor

    Since Illustrator 29 and new Photoshop I suffer an annoying ghosting bug on my LG Ultra Fine Monitor with 5k (at an iMac Pro from 2017). It is only related to Adobe products related and does not appear in any other app!

    Even if the panels or windows are not in the foreground, while using e.g. a browser window for some time in front, there appears a ghosting in the tool panels from the window which is in the background of the UI panels, at the moment when switching back to Illustrator.

    This is really annoying.

    Switching Illustrator to any…

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  8. Pantalla de diseño negra

    Hola, mi problema es que no logro ver el contenido de la pantalla de diseño de Adobe Illustrator 29.0.1, trabajo sobre Windows 11 Pro 24H2 con una laptop Lenovo Ideapad 5 AMD Ryzen 7 5700U with Radeon Graphics 1.80 GHz con 16 Gb de RAM. La tarjeta gráfica tiene el AMD software Adrenaline Edición 24.9.1.

    PhotoShop e InDesign trabajan bien, pero desde que instalé Illustrator empezaron los problemas... Carga al programa, pero la ventana de diseño se mantiene en negro. Cuando abro un archivo diseñado con anterioridad, se ven las capas según el diseño en la ventana Capas, sin embargo, la…

    1 vote

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    6 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Outline View is not working in v29.0

    When I try to switch from GPU Preview to Outline View, the screen flickers and remains on GPU Preview. The name in the menu changes, but the screen doesn't.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  10. Distortions / pixelation when Space bar is held and mouse pointer moved

    When I press and hold space bar and move the mouse pointer to navigate the screen, the distortions / pixelation appear and make it it difficult to work. Please help. I tried reinstalling AI and ran windows update.

    OS: Windows 11 Home
    AI version: 29.0 (64 bit)

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Rose Frame

    Illustrator has a bug where a pink frame appears several times. It appears on both my apples.

    1 vote

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Edges are misaligned at high zoom level

    After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.

    1 vote

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. PLEASE FIX SCREEN FLICKERING!!!!

    The screen flickers when you move the cursor—it's driving me insane!
    Switching from GPU to CPU solves the issue but then I lose animated zoom, which sucks!

    MacStudio M2 Max
    64GB RAM
    Illustrator version 28.6
    OSX 14.6.1

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  14. Illustrator Crashes if any raster image fill color assigned as spot

    I have a illustrator file that contains linked PSDs. I used Grayscale PSD linked images as Spot color. But illustrator 28.5 (macOS M3 Max) crashes when playing with the PSD linked images. I am thinking about it related with rendering.

    I can not work with grayscale linked images as spot color.

    I reported crash handles to Adobe and Apple.

    Is this bug logged before? If anyone need the report file then I can send it.

    1 vote

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  15. Rendering glitches out when object opacity is set to "multiply"

    As title

    OS: Windows
    Version: 10.0
    Process Architecture: x86_64
    Built-In Memory: 32065 MB

    Illustrator version: Latest as of 11 juli-2024 - program does not make version number easily accesible.

    1 vote

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. Center points vanish at a certain level of magnification

    Above a certain level of magnification, the object's center point vanishes, which is an issue if that's what you are trying to zoom-in on.

    This seems mostly to happen in artwork mode.

    1 vote

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    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. White random lines get displayed while working with placed images

    Good day. I've stumbled upon a visual bugs in Adobe for quite a time now. I've really thought that the sole reason was my old MacBook and although It got me angry at some point I knew I did not had the best hardware so I was in no situation of asking a bug fix. Now, I'm using the ARM MacBook with M chip, so you can say I'm having somewhat the latest hardware. Still the visual bug appears super often and I'm becoming frustrated about it.

    Basically I Illustrator shows me cut lines and borders, which are not really…

    1 vote

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    5 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. GPU RTX4060 Laptop not compatible

    Why after clean install my laptop, i cant use my GPU RTX4060 Laptop with new driver update?

    1 vote

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  19. Screen blinking bug

    Screen starting blink after opened a tab for some times, making some irritations our eyes, it is only in Mac OS

    1 vote

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  20. some SBSAR files apply weirdly in illustrator

    when I applied 3d texture to object with some SBSAR file downloaded from substance assets, the texture of object looks matted color.

    both RGB and CMYK the files didn't work well

    but the texture works well in substance painter.
    It seems bug to fix in Illustrator.

    you can check here

    https://community.adobe.com/t5/illustrator-discussions/some-texture-files-downloaded-in-substance-3d-asset-site-applied-weird/m-p/14548513

    1 vote

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Illustrator (Desktop) Bugs

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