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High Sierra (macOS 10.13) GPU rendering issues with RGB document - Intel Graphics

Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:

Paths will appear jagged and generally do not display correctly.

Altering the zoom level affects these artefacts.

Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.

Additional Note: Works correctly in CMYK document.

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Kris Janssen shared this idea  ·   ·  Report…  ·  Admin →
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  • Federico commented  ·   ·  Report

    It works now ! Thank you very much!

  • Derek commented  ·   ·  Report

    Since 22.1 update I am having issues with this, every Illustrator file opens with black screen until I manually switch to CPU.

  • Anonymous commented  ·   ·  Report

    problem still there in CMYK and using radial gradients in a heavy file

  • AH Tung commented  ·   ·  Report

    Thanks to the Apple iOS update, tested today morning and problem resolved!
    RGB document back to Ai finally! Yeeeeaa

  • 王智永 commented  ·   ·  Report

    Well, the issue seems to be resolved.

  • sally commented  ·   ·  Report

    Mine does this also... very irritating

  • Hal commented  ·   ·  Report

    @stefan
    That doesn’t seem right. I have a 2016 15” base model with dedicated graphics card and it works flawlessly. I had this issue with a 2016 13” model before trading it for the 15” model. I thought the issue was with the integrated graphics card along with some older dedicated graphics cards.

  • Stefan commented  ·   ·  Report

    Add the 2017 15" MacBook Pro to your list, just sent mine in for graphical distortion....in many apps even illustrator it a repetitive issue it seems....

    Integrated - Intel HD Graphics 630
    Dedicated - AMD Radeon Pro 560 Graphics with 4GB GGDR5 Memory

    ** (the news around Apple is that its Intel's fault for making bad chips, so they are working on making there own...)

  • Jorge commented  ·   ·  Report

    I installed Illustrator CC2018 and thought it was the version I downloaded, even I thought it could be an issue with my computer, then I installed version CC2017 hoping to fix the problem but I'm still having the same issue. My computer is an iMac 21'' High Sierra 10.13.2 Processor 2.3 GHz Intel Core i5. If someone knows how to fix it please share! (I'm currently using version Illustrator CC 2017)

  • Anonymous commented  ·   ·  Report

    Still an issue using 13" MAC book pro High Sierra 10.13.3 Illustrator v22.1 and external monitor Intel Iris Plus Graphics 640 1536 MB graphics. March19, 2018

  • Anonymous commented  ·   ·  Report

    I've been having these issues with a Radeon Pro 580 8 GB

  • Anonymous commented  ·   ·  Report

    @Alex yes, I was lucky enough to find someone who would trade a 15" 2016 base model for my 13" 2016 top model. It fixed the issue. The issue is with the iris integrated graphics and Adobe. Has nothing to do with MacOS.

  • Alex commented  ·   ·  Report

    Can anyone tell me whether switching from a MacBook Pro 13" (version 2017) to a 15" resolved the issue? Theoretically it should, but did it? Thanks.

  • 王智永 commented  ·   ·  Report

    I own a 2,000 dollars MacBook Pro and pay 60 dollars to Adobe every month, and I can't even render illustrator properly.
    Just want to let you guys know that I have to listen to gospel music during work to calm my **** down.

  • Anonymous commented  ·   ·  Report

    Just updated to March 2018 version and the glitch remains.

    MacBook Pro 13" 2016, MacOS 10.13
    Graphics: Intel Iris Graphics 550 1536 MB
    Processor: 2.9 GHz Intel Core i5

  • Oleg Kulinich commented  ·   ·  Report

    Same bug with GPU preview on my Surface Pro 4 with Intel i7 6650u/ Intel Iris 540. Disabling GPU preview helps, but then performance sucks.

  • Brian Borders commented  ·   ·  Report

    Just read update which I overlooked previously. Switched color mode to CMYK. Works, lots fine now.

  • Brian Borders commented  ·   ·  Report

    Vector Shapes Splitting, Cracking Up. Zoom in, zoom out—it changes but only morphs. Happens when drawing (or just viewing) with Ai 2018 CC.
    MacBook Pro 13", 10.13.3
    Graphics: Intel Iris Graphics 550 1536 MB
    Processor: 2.9 GHz Intel Core i5

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Illustrator (Desktop) Bugs: Rendering Issues (GPU, CPU)

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