CC Libraries will not work
I have tried a few of the temporary fixes and sometimes it would work but now it is just telling me that Something Went Wrong Initializing Creative Cloud Libraries. I use the libraries every day for work and it is very frustrating to have to open up an old document with the color I need just so I can use it. It will not work no matter what now.
Anonymous
shared this idea
I am closing the ticket due to lack of response.
Please get in touch support using any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Sandeep Nigam
commented
Please try by quitting the CC Libraries process from the Task Manager on WIN / Activity Monitor on MAC
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Hitesh Sharma
commented
Hi,
are you seeing this issue continuously.
Could you please share the CC logs using the instruction given in following article
https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.htmlonce logs are generated you can try the following,
* check if you are properly signed in creative cloud application and illustrator both with the same id.
* relaunch the Creative cloud application using Ctrl+Alt+RHope above helps you.
regards,
Hitesh Sharma