Illustrator CC 2018 (Mac) Crashes Affects ALL CC Programs
illustrator CC2018 crashes about every third or fourth time I "Save AS" an EPS. Freezes immediately AND freezes any open CC programs. Have to Force Quit all to restart each. This is getting old, fast.
Anonymous
shared this idea
Please get in touch with us at sharewithai@adobe.com or any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
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Loredana
commented
Illustrator cc 2018 on Mac Os High Sierra crashes on saving attempts in every format, AI included. No way out so far, restored preferences, disabled GPU, uninstalled other softwares told to be a problem (e.g. TeamViewer). Nothing to do.
Please help! -
Anonymous
commented
Interestingly, it does appear to actually generate the file because after rebooting, the EPS in question is in my folder. But the entire process gums up the works completely.
Also, so far these are all pieces of a single project so they are all of a type, images that have vectors, type and bitmap elements that have clipping masks.
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Anonymous
commented
It has happened so far just when saving EPS files through both "Save AS" and "Save a Copy"
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Sarah Khan (Illustrator team)
commented
Hi,
Is this happening only on saving as eps file or with any file format.
Thanks
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Anonymous
commented
Also, after Force Quitting, unable to relaunch programs without complete hard reboot. Restart command does not work.