rotate tool
The rotate tool's anchor point won't stay were I place it when I go to the dialogue box to rotate in degrees.
I updated my Mac OS yesterday and since the update this tool hasn't worked.
I have the latest version of Illustartor 22.0.1.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer Singh
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Just Me commented
2023 and this problem is still happening - I know it's been reported many times over the years. It occurs when you alt-click using a Wacom pen when using the Rotate tool.. The Rotate dialog box is supposed to appear. That little blue target/icon representing the center of rotation "sticks" to the cursor, for lack of a better description. You cannot escape or click to another tool until the rotate dialog box pops up, which may take MINUTES to happen, and occasionally never happens at all. It's like there's an enormous lag (sometimes minutes or infinite) before the program registers the click. The center of rotation is then relocated to where the cursor happens to be at the second that the rotate dialog box opens. This happens EVERY time when using the Wacom pen when View With GPU is enabled. It does not happen when it is changed to View with CPU, but I want to use view with GPU for the animated zoom feature, which is exceptionally useful. This has happened in every version of Adobe that I've ever had (now using CC - fully updated), in at least 3 different versions of Windows, on 6 different computers and 4 different models of Wacom tablets. All drivers are up to date, and my computer is a high-end computer with more than sufficient specs. This problem does NOT occur if I use the touch feature (ie my finger) instead of the pen on the Wacom table (Intuos Pro), the built-in trackpad on my laptop, or a USB or BT mouse. It ONLY happens with the Pen and when View with GPU is enabled. Switching from the pen slows down the workflow (and it's easy to forget to switch to using the finger instead of the pen), and I do not want to use view with cpu (as I mentioned, I prefer to use the animated/scrubby zoom, which is only available when using the GPU.
If I just click with the pen (instead of alt-clicking), it works fine - I am able to relocate the center of rotation and free rotate the object. However, sometimes the dialog box is needed in order to specify the degrees of rotation or to click on make a copy).
The issue also occurs with the reflect tool, but it does not take as long for the dialog box to pop up. However, by the time that the dialog box does pop up, the cursor is no longer in the exact place that I clicked, because it is impossible to hold your hand still enough that the cursor hasn't moved a little bit. Just like with the rotate tool, this does not happen when tapping on the Wacom tablet with your finger instead of the pen, with the built-in laptop trackpad or with a mouse.
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helloharbor commented
This bug gets replicated 100% of times on my Mac with latest CC, too. It's annoying as heck. I'm checking the details for printing so I need to stay in high magnification to hop one canvas to another for a million times. The accurate title would be "Navigator Tool Points to Inaccurate Location (i.e. middle of nowhere) Once Rotate View by 180º" (for SEO)
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CW AY commented
I have the same issue though not with Mac OS but Windows instead. The rotate tool's anchor point won't stay even after I released alt key, just keep sticking to my mouse cursor, which caused the Illustrator and my PC to not be clickable like in a crash/ hang mode. Even my keyboard froze.
It works fine in Mac OS, which is perplexing. I attempted again on Windows after a long gap of time and it was functioning until the next day, I use this function to duplicate rotate and the issue occurred again.