Recent Files Browser Window: the wrong file opens when choosing a recent file
This has happened multiple times. It isn't a one off incident.
Adobe Illustrator CC 22.1 (64-bit) / Windows 10
Step 1: Open Illustrator from desktop icon.
Step 2: Click on a recent file from displayed recent file options.
Expected result: Selected file opens.
Actual result: A file other than the one I clicked opens.
There doesn't appear to be a pattern to which file opens, other than it is one from the selection of recently opened/saved files shown. See attachment.
I am closing the ticket due to lack of response.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Anonymous commented
Bug still active
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Anonymous commented
Same here. If I quit illustrator, and start fresh, the preview will be correct. Anytime after that, it is always the wrong file that opens.
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Scott commented
(Same issue as another bug, but adding additional and differing details here:)
This has happened multiple times, consistently. It isn't a one-off incident.
Adobe Illustrator CC 23.0.1 / macOS Mojave 10.14.2
Step 1: Open Illustrator from desktop icon.
Step 2: Click on a recent file from displayed recent file option thumbnails.Expected result: Selected file opens.
Actual result: The file directly below the one clicked opens (one row down) i.e. selection offset.
On launch from closed, the cursor selects the file one row below the thumbnail of intended file within the grid, with the hover-highlight activated on this incorrect file. This happens every time I open illustrator (version 23.0.1) on macOS Mojave 10.14.2, iMac (Retina 5K, 27-inch, Late 2015) but reverts to correct highlighting under the cursor & selection if I close the initial document and am presented with the Recent Files Browser again (same session)
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Kevin commented
I have this issue as well
version 22.1 -
Mark commented
Still happens on mine too. v22.1.
Seems to fix when the program is restarted, but if you're continuing work on a variety of documents the list and thumbnails do not correspond to the file that opens.
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Anonymous commented
When opening an older document illustrator opens the wrong file at random.
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Brian commented
It seems that the thumbnails don't update.
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Anonymous commented
Same exact experience. It was working until the recent upgrade (v22.1 (64-bit))