Can't finish previewing. Could not complete the requested operation.
I applied a pattern to a stroke by accident and received this error. I'm using v25.0.1 on a PC with 16 gb RAM and a dedicated graphics card.
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Jordan commented
I have the same problem - im working on a brand new Macbook Pro - this is the only file currently on this laptop so memory isn't an issue. I am also working with a Radeon Pro 560x Graphics card yet the problem still occurs.
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Lazash commented
I was thinking about difference between my workstation in my work and at home. Only difference is that i am on cable connection at work and Im using Wifi at home. I disabled Wifi and Illustrator opened in normal way. I opened project and did some stuff and it havent crashed. I even reenabled Wifi.
It works fine now.
But if I reopen it with enabled Wifi it will crash again...
In other words - disable wifi for opening Illustrator, then you can enable it and work just like every other day. Stupid solution but it works :)
It still needs an update tho, it cant be like that all the time. -
Jim commented
Cuurently running Adobe Illustrator v.23.01: crashed during lengthy operation on 35MB-size file; will not reopen (crashes after splash screen); restart doesn't correct problem; unable to use app at all.
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Anonymous commented
Stable program now beginning to crash immediately on open. This issue is also affecting ID files with any linking .ai files.
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Roxanne commented
Also experiencing this issue just now, tried every "fix"or solution previously mentioned and suggested. We await your solution, Adobe!
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Lazash commented
Same problem here. It worked fine yesterday and even today for most of the day. At the evening tho it started to crash repeadetly more-less 15 seconds after opening any project (or even only "blank" Illustrator). This is serious because Illustrator is my main "tool" as a DTP operator. I am using Adobe products since forever and i didnt had any big problems, until now...
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Anonymous commented
Adding a comment to the below as I am experiencing the same issue = AI closing/crashing within 10 seconds of opening or opening a file. No message - just vanishes. I have uninstalled, reinstalled, cleaned Creative Cloud.... restarted, shut down.... every possible machination of trying to fix this. PLEASE HELP!!
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Cary commented
This is not completed as was marked by Ashutosh Chaturvedi more than two months ago. This is an ongoing problem that frustrates paying customers. I've been using Illustrator for 26 years and I have never been more dissatisfied with Adobe.
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Anonymous commented
Definitely not fixed or completed. I started encountering this issue today.
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Grace commented
PLZ DO SOMETHING ABOBE!
My AI starts to crash and quit today. After I open it, it crashed in 30 sec.
I restarted computer, not working.
I uninstalled and reinstalled it, not working.
It's driving me crazy, please fix it.
It worked well yesterday, I don't know what's going on.PLS HELP ME I NEED TO WORK!!!!
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Anonymous commented
I have the same problem! Please fix this ASAP
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Anonymous commented
Hey ADOBE FIX YOUR ISSUE! It has been WEEKS, I have to have my work crash on me all the time???? What are your priorities?
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Anonymous commented
not able to update to 23.0.1
manually went to check for updates and came back saying that the software is up to date yet it's will 23.0... -
Anonymous commented
This update did NOT fix my massive lag when using and editing text boxes.
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Anonymous commented
Totally not fixed - I'm running the latest update and just lost hours of work. very frustrating
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dave commented
Adobe when you start caring about code optymization and performance?! Your approach to the customer is ****## up!
CC 2019 on Mbp 2018 work like on 10 year PC! CC 2018 have much better performance.
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Bob commented
So many issues with this update. Y’all need to get it together.
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Anonymous commented
hello i have the same problem - i saved my work and closed and the day after i tried to open the al file and - "cant finish previewing " error appeared . its also show me a black areas on my screen.
i have the version 23.0 - i tried even install 2017 version and nothing help.
Urgent help please !!!. I have jobs to submit and two important files do not open up to me( the error).
Please note that there are other work files that open without a problem. - What to do ?????? -
Anonymous commented
hello i have the same problem - i close my saved my work and closed and the day after i tried to open the al file and - "cant finish previewing " error appeared . its also show me a black areas on my screen.
i have the version 23.0 - i tried even install 2017 version and nothing help.
Urgent help please !!!. I have jobs to submit and two important files do not open up to me( the error).
Please note that there are other work files that open without a problem. - What to do ?????? -
Leon Gao commented
I have the same problem! Plz fix the big issue!