[Illustrator 2025, 29.0][Win11 Pro 23H2] No Recent Local Files in the Welcome Screen
Recent local files and their previews are completely gone from the welcome screen in Illustrator 2025, 29.0.
Changing the number of visible recent files, restarting the computer, disabling/enabling GPU acceleration and even doing a clean install of Illustrator didn't help.
Jakub Trybowski
shared this idea
As stated in an update at forums, there is a solution.
A backend fix has been applied. Please restart Illustrator to see if the issue is resolved.
If it persists, follow these steps:
1. Close all Adobe apps, including the Creative Cloud desktop app.
2. Navigate to the following folder location:
Mac: ~/Library/Caches/Adobe/CCX Welcome folder
Windows: %userprofile%\AppData\Roaming\Adobe\CCX Welcome\
3. Locate the folder named CCX Welcome and rename it to CCX Welcome.old.
4. Relaunch the Creative Cloud desktop app, then reopen Illustrator.
Leave a comment if this resolves the issue or not.
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SMART SOLUTION commented
MSI Cyborng 15 a13v
Adobe illustrator 2025
Video NVIDIA GeForce RTX 4060 Laptop GPU Unsupported Video Driver -
Ramakant
commented
Thank you... I can see recent files in home screen
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Ton commented
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Marco commented
It somehow fixed after a few times opening and closing Ai for normal routine... I have no idea what actually fixed the issue tho.
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After updating to 2025, the Home screen does not show your recent files.
They do not get added after creating and saving new files. -
AdminMIE
(PCM, Adobe Illustrator)
commented
Jp users are facing the same problem. I confirmed on Mac OS Sonoma14.6.1.
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Tom
commented
Same for macOs. Illustrator in Polish language version. Reinstallation, resetting settings - nothing helps. The file list from the drop-down menu is active and shows the opened files, but the Home window is empty.
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Alessandro Anselmi
commented
Same here on Win10
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Yes, the rest of the welcome screen works just fine.
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Jakub, do you see anything at all at the home screen, or it’s just blank? Gray?
