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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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728 results found

  1. Color Sampling Ring lags when used for Gradient tool picked from Gradient panel

    The “Straw Tool” in “Gradient” experiences a delay when the mouse is moved

    2 votes

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  2. L'utilisation de l'outil Pipette nécessite l'utilisation du sélecteur de couleurs et la pression sur Entrée.

    Quand j'utilise la pipette pour sélectionner une couleur (peu importe en rvb ou CMJN) sur des visuels simples, (la plupart du temps) je suis obligée de passer par le sélecteur pour refaire la démarche et obligatoirement je dois appuyer sur entrée pour valider mon choix (si je fais ok ça ne marche pas non plus) (je suis sur mac 14.3.1) j'utilise illustrator 30.0.0 (et ce problème persiste depuis 2- 3versions antérieures déjà. J'avais essayé sur la suivante sans succès non plus. merci pour votre retour

    2 votes

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  3. Join tool creates bezier curves on straight lines

    Windows 11 Home, 25H2
    Adobe Illustrator, v29.8.4

    I connect straight lines together with the Join tool. In those corners I expect the lines to be straight lines on both sides of the node, but in some places I get Bezier curves. I really don't want that as this forces me to go over every node that was formed.

    The next issue is that during the Join tool process it adds one node (always only one for some reason). I then have to localize it and delete it. That's very frustrating.

    Plus I want a way to I want a way…

    2 votes

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  4. Unable to lock aspect ratio when using the Scale tool

    In version 30.1, scaling a graphic with the Scale tool while the aspect ratio is locked no longer works correctly. When holding the Shift key and dragging the mouse at a 45° angle, the graphic snaps back to its original size instead of maintaining proportional scaling. This breaks the previously working workflow for scaling graphics while preserving aspect ratio.

    Steps to Reproduce:

    1. Select a graphic to scale.
    2. Choose the Scale tool.
    3. Click and hold the mouse button on the graphic.
    4. Hold down the Shift key and drag the mouse at a 45° angle.

    Observed Result:

    The graphic flickers rapidly, alternating between the original and scaled sizes, and ultimately…

    2 votes

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  5. Can't add Anchor Point to front object

    Illustrator 30.1 on Mac Ventura 13.7.8

    I'm trying to add an Anchor Point on a Path (orange) on the front, at the same place where there's an Anchor Point on a Path (black) in the back, but when I approach the (selected) front Path with the Pen, / or * appears instead of + and it either continues the Path below or starts a new Path above.

    My only option to add an Anchor Point to the orange Path is to cut it and rejoin it.

    2 votes

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  6. 2 votes

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  7. Objects on Path tool caushes instant crash

    Using a mac mini and v. 30.1 of Illustrator. every single time I use the Objects on Path tool illustrator crashes instantly. It wasn't doing this a couple of days ago. I thought it was because of a new script I downloaded but even after removing it I still have the same issue.

    2 votes

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  8. The issue of selecting tools to move lines

    In Illustrator, when I select a line and try to move it, the selection is always lost, forcing me to repeatedly select and move it again. This makes the task difficult for me.

    2 votes

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  9. Pencil Tool Fidelity setting is either buggy, or something weird is going on.

    With Pencil Tool

    The most accurate setting (1) produces 44 points in my example.
    The next setting (2) produces 10 points.
    The following setting (3) produces 17 points.

    Settings 2 and 3 are in the wrong order.
    I wondered why there was such a huge accuracy gap between settings 1 and 2, and then I noticed this.
    I’ve attached a sample .ai file.

    2 votes

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  10. Square shape not showing

    On mine the square shape not showing, why?

    2 votes

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  11. The Eraser Tool sometimes deletes entire blocks of geometry

    The Eraser Tool, even with a size of 0 pt (but also with 1 or 2 pt), sometimes deletes entire blocks of geometry, sometimes draws a gap in the geometry (as it should always do). This bug has always existed, you have never fixed it. Often, to make partial deletions of the geometry, I have to use other software (such as CorelDRAW).

    2 votes

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  12. Dimensions Custom Entry Problem

    Try to enter 3:20 scaling (15%) but software returns 4:20 scaling (20%). Will not allow for any whole number entries for ratio.

    2 votes

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  13. Using Pen tool does auto switch to add or remove points when cursor is hoving over lines or anchors.

    I'm not sure if this is a new feature or not, but when using the regular pen tool, it usually displays the + or - symbol when it's over anchor points or on lines to indicate whether to add or remove. It doesn't do this now, and I have to manually switch between the 'Remove Point' or 'Add Point' version on the toolbar.

    2 votes

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  14. Created Dimensions change their snapping positions

    I wanted to use the Dimension tool but I’m afraid it really needs some work and can only be used when your drawing is finished.
    Here is a quite of bug that happened: I was adding another space and other dimensions. Apparently it changed my previous one with a certain angle (I didn't rotate anything though).
    I did realize at that time and can't even go back to when it was good.

    2 votes

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  15. The blue "new feature" dot on the Pencil tool isn't going away in a secondary toolbar.

    I have a tiny little toolbar that is nothing but the Draw Above/Below/Inside indicator and the current tool. It'd just be the Draw Location widget but apparently you have to show the current tool in every toolbar. A lot of the time I work with the main toolbar off and just this up.

    Switching to another tool and back doesn't clear the blue dot, even though I've checked the Pencil's settings and seen the new options, and the dot's vanished from the main toolbar.

    The blue dot does go away if I close and restart Illustrator so it's not like…

    2 votes

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  16. Eyedropper reports "nan" or inaccurate color

    Adobe Illustrator version 29.7.1.
    When picking a color with the eye dropper from a 2x2 raster image copied and pasted from Photoshop, on certain sub-pixel positions the eye dropper will return a "nan" color, and will fill all of its preview color windows to black. That, or it will be wildly inaccurate.
    Attached a screenshot and the .ai file.

    2 votes

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  17. Pen tool can't close paths in draw behind mode in certain scenarios

    I'm drawing with the pen tool in draw behind mode. However, every time I start a path on where an anchor is of another path above it is located, I won't be able to close the path by clicking the starting anchor point. It will instead just create another anchor point in that exact same spot and continue the path.

    2 votes

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  18. 2 votes

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  19. STAR-tool en Shear-transformatie in Illustrator 2025

    Shear-transformatie vervormt TORX-vormen gemaakt met STAR-tool sinds recente update.

    Sinds kort ondervind ik problemen bij het gebruik van de STAR-tool in combinatie met de Shear-transformatie in Adobe Illustrator 2025. Ik gebruik deze tool regelmatig om TORX-vormen te maken (ster met 6 afgeronde punten). Vroeger kon ik deze vorm probleemloos transformeren in perspectief met de Shear Tool. Nu leidt dezelfde handeling tot vervormde en onbruikbare resultaten.

    Ik heb dit getest op een nieuwe computer met een verse installatie van Illustrator 2025. Het probleem lijkt te ontstaan wanneer afgeronde hoeken (live corners) worden toegepast. Na het toepassen van Object > Expand Appearance…

    2 votes

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  20. Live Paint settings reset on restart

    Whenever I open Illustrator the settings for Live Paint reset themselves.
    I.E. I double-click on the tool, set the swatch preview to off and highlight on, but next time I open Illustrator swatch preview is back on and highlight is off.

    2 votes

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