Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
406 results found
-
Pasting a hexadecimal color code into the Fill or Stroke under properties > appearance occasionally causes Illustrator to freeze up
- MacOS 10.14.5 (18F132)
- Select an object (for example, a rectangle), in the properties panel, under the appearance heading, select either fill or stroke, and paste a hex code into the textbox at the bottom of the popup panel. Occasionally, this results in Illustrator freezing, and can only be fixed by force-quitting.
- It not to freeze
- It freezes
- Video attached showing the behaviour once it is frozen
3 votes -
Illustrator not selecting color from CC color library
I am using MacOS Mojave 10.14.15 and recently updated illustrator to 23.0.4.
I've noticed that I unable to change my foreground/background color from selecting from my CC color library panel.3 votes -
Recolor not working on items within a clipping mask
Items inside of clipping masks do not get recolored like they used to using the Recolor tool. You have to directly select them now and manually recolor.
3 votes -
CC Library Colours automatically adding themselves to Swatches when used
Hey there,
My team and I have recently noticed an error occurring when using the CC Colour Library.
When selecting an object and then a CC registered colour, we get an error message that states: "A different colour with the same name already exists in your document. Please rename this colour to use it in this document."
What we have noticed is that the colour automatically adds itself to swatches the first time you use it in a new document and then this error pops up every time. As such, how can we disable this function so that this doesn't…
3 votes -
Adobe Color Themes pop up is unnecessary and obstructive.
When using the Adobe Color Themes panel, there's a pop up that says "Click to set active color" when you hover over color swatches. You can't click on the color beneath the pop up without first moving the mouse off of the pop up. It makes using the color themes panel slow and obnoxious. Please either move the location of the pop up off of the swatches one is trying to access, or remove it altogether (or give us an option to disable it)
Turning off "Show Tool Tips" in preferences doesn't fix the issue.
It is also an issue…
3 votes -
color mix
Using Adobe Illustrator 23.0.1 CC 2019. My CMYK color 100-85-0-0 changes to 99.17-83.58-1.74-0.02. My document color mode is set to CMYK. How do I keep original l color mix?
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
gradients dont appear when copying and pasting artwork from illustrator to indesign
gradients dont appear when copying and pasting artwork from illustrator to indesign in the newest update - it worked perfectly last week before the update
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Appearance of Black Feature Not Working in Illustrator CC 2019
The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.
Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich…
3 votesPlease check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.
Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting
-
eye dropper
the eye dropper is not picking up stroke weight
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Unable to click on colour swatches in colour guide panel with Wacom Intuos pen
It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No…
3 votes -
Hold Shift Key to Bring Up Alternative Color UI not working properly
Hold Shift Key to Bring Up Alternative Color UI not working properly keeps collapsing when I need to change the first %. Please fix
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
-
Pattern origin
Why is the pattern anchored to the art board and not the item? I often create shapes and apply a pattern (lets say a plaid) and I adjust the alignment of the pattern so that it is equal on all sides. If I then copy the shape containing the pattern so that I can then offer the client a different color combination of the pattern, I now have to nudge the pattern of the new shape to align properly again! Because the pattern is anchored to the art board not the shape.
3 votesThis behavior can be toggled in Preferences > General > Transform Pattern Tiles.
Once enabled, the pattern stays relative to the object it’s applied to, when you move or copy it between documents.
It also makes it deform if you stretch, resize, rotate, skew or transform the object, because it’s all a part of 'transformations' we can make.
-
Adobe Color CC "Adobe Servers not available" [Bug]
Unfortunately I can't open the expore-rider of adobe color cc when signed in.
Everything works perfectly, when I'm visiting the webpage https://color.adobe.com as a guest. But when I sign in, which is required to perform any actions, the above mentioned error occures.
The "Create" and the "My Themes" riders work still perfectly when signed in.
I've tried it under Edge/Chrome and Firefox. Besides Firefox none of the browsers has Addons installed. I'm running a Windows 10 Machine.3 votesHi ,
Please accept my sincere apology for the inconvenience.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Color cracking after update..
- version 22.0.1
- (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
3 votes -
Dropdown menu cut off
When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.
I'm working with Adobe Illustrator CC 2017…
3 votesAs stated in a comment, this can happen on Windows if the taskbar is docked at the top. If this is something that happens for you too — pleased add a vote and comment.
-
New swatch is NOT global by default
- Use the color panel to customize a fill or stroke color.
- Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
- Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
3 votesHi,
Thanks for reporting the issue.
We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.Thanks & Regards
Nitish Agarwal -
Eye Dropper tool color is off
When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB
3 votes -
Spot Colors Won't Update In Linked Items
Spot Colors are not immediately updating for linked items when adjusting the color values of the swatch. The change will only show after a few seconds, when the file is embedded, or when overprint preview is enabled. Previous versions of illustrator allowed spot colors to be updated for linked items immediately. Spot color adjustments only immediately affect objects that are embedded or built within the file.
Using illustrator for color separations requires me to edit the appearance of spot white to be visible in different circumstances between film and art files.
2 votes -
Selected Fill Color/Stroke is stuck to one color and won't change.
Hello! I'm using MacOS, and I'm on Illustrator 2026. When I was trying to change the fill gradient of my font, I ran into a glitch where the colors would not change. It's stuck to the original color I had originally. When trying to change the fill color, it changes on the interface but not when I draw. I've tried exiting out of Illustrator but it's still stuck. Even when adding text, it's stuck on black instead of yellow/any other color and it won't change.
2 votes -
Text copied from web paste white but swatch says its black
Since version 30.1 anytime i paste text into a file, the text will past white instead of black like it use too. All swatch areas say it is black but the text will be white. This has gotten pretty annoying because everytime i paste in text i have to change the color of it.
2 votesShould be fixed in the latest Beta build 30.4.42 — please update and check if it’s truly fixed
- Don't see your idea?