Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
397 results found
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Unable to click on colour swatches in colour guide panel with Wacom Intuos pen
It has been a couple of years now, and I still can't click on the swatches in the Colour Guide panel using my Wacom Intuos Pro Pen. It works fine if I'm using the touch setting to select the colour swatch but the pen will not allow me to select a swatch. I 3 pens and none of them allow me to do this. This issue has been ongoing with this tablet and pen and my previous one. I can't get a straight answer from Wacom or Adobe, they both claim it is the other that is at fault. No…
3 votes -
Hold Shift Key to Bring Up Alternative Color UI not working properly
Hold Shift Key to Bring Up Alternative Color UI not working properly keeps collapsing when I need to change the first %. Please fix
3 votesPlease get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Adobe Color CC "Adobe Servers not available" [Bug]
Unfortunately I can't open the expore-rider of adobe color cc when signed in.
Everything works perfectly, when I'm visiting the webpage https://color.adobe.com as a guest. But when I sign in, which is required to perform any actions, the above mentioned error occures.
The "Create" and the "My Themes" riders work still perfectly when signed in.
I've tried it under Edge/Chrome and Firefox. Besides Firefox none of the browsers has Addons installed. I'm running a Windows 10 Machine.3 votesHi ,
Please accept my sincere apology for the inconvenience.
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator -
Color cracking after update..
- version 22.0.1
- (After update new version) when I move object or screen(use Hand tool), colors are cracking like attached files...
3 votes -
Dropdown menu cut off
When trying to interact with the drop down menus those that are particularly long (and by that I mean it takes up the whole length of the screen) I can't access any features below the cut off. The most problematic instance of this phenomenon is in Windows drop-down because it cuts off at Pathfinder. The list goes in alphabetical order which means I can no longer access my swatch panel. I can't add it to me workspace. This is the same for all work panels after pathfinder; symbols, stroke, transparency, and so on.
I'm working with Adobe Illustrator CC 2017…
3 votesAs stated in a comment, this can happen on Windows if the taskbar is docked at the top. If this is something that happens for you too — pleased add a vote and comment.
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New swatch is NOT global by default
- Use the color panel to customize a fill or stroke color.
- Drag the fill or stroke box into the body of the Swatches panel to create a swatch for the color.
- Swatch is not global as stated in https://helpx.adobe.com/illustrator/using/whats-new.html
3 votesHi,
Thanks for reporting the issue.
We have logged the bug with id AI-4209739. Once the issue is fixed we will let you know.Thanks & Regards
Nitish Agarwal -
Eye Dropper tool color is off
When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB
3 votes -
拡大縮小
バージョン30.0で拡大縮小ツールで「パターンの変形」のみを行おうとした際、ダイアログ上で「オブジェクトの変形」「パターンの変形」の両方のチェックが入った状態（もしくはオブジェクトの変形からパターンの変形に変更）から、「オブジェクトの変形」のチェックを外して「パターンの変形」のチェックのみにして実行するとパターンの変形が何度やっても実行されない。（最初から「パターンの変形」のみにチェックが入っていた場合のみパターンの変形が実行される）
場合によっては、その後のオブジェクトの拡大縮小も挙動がおかしくなるので再起動が必要になる。
なお、他の変形ツールに関しては未確認。2 votes -
2026 converted RGB file to CMYK, won't go back
Got a new computer, downloaded Illustrator vs 2026, and signed in to Illustrator. I opened a file, started working on it, and noticed all my colors in the color panel were CMYK. The overall color setting was still RGB in the title at the top, and under color settings. Not only was everything in the color panel CMYK, but all of the options to change that were greyed out. Somehow, opening up a 2025 file in 2026 corrupted my color setting at the panel level and wouldn't let me change them back. I haven't disassembled my old PC, so I…
2 votes -
RGB images embedded into a CMYK document are labeled as RGB still in Control panel
Illustrator30.0版本 在CMYK模式下 从外面复制图片进文档 图片会是RGB颜色 而不是CMYK
这个问题从29.8版本就开始出现2 votes -
Fehler bei Bildern beim Ändern vom Dokumentfarbmodus RGB <=> CMYK (Bilder gehen kaput)
System: Windows 11 Pro, Illustrator 29.8.1
Ich habe folgendes Problem:
Ab und zu erstelle ich ein Plakat in A3 im CMYK-Modus für den Druck und benötige das identische Layout zusätzlich für eine Stele im RGB-Modus. Bisher konnte ich die Layoutinhalte aus dem CMYK-Dokument einfach kopieren und in ein RGB-Dokument einfügen – das funktionierte problemlos. Seit einiger Zeit jedoch werden die verknüpften Bilder dabei zerstört:- teilweise werden sie komplett schwarz,
- teilweise stark verfärbt,
- teilweise nur in Fragmenten dargestellt.
Manchmal passiert es auch, dass ein schwarzes Bild nach dem Bewegen des Illustrator-Fensters plötzlich wieder sichtbar wird.
Das gleiche Verhalten tritt auf, wenn…
2 votes -
Can’t edit colors in a selection
When going to edit a color CMYK mixture the mixtures go blank and then it acts as if their is no fill color. I am trying to edit the CMYK mix to match the PMS mix and it keeps glitching after my latest update. You can see in my image that even though the color is slected it shows no color in the fill or a question mark.
2 votes -
Generative AI patterns not lining up
When generating a pattern, the edges do not line up. It does not actually generate a usable seamless pattern.
2 votes -
Double Click on Fill results in Black
Double clicking on the Fill (bottom of tools palette), when the current fill is a gradient results in the fill turning black, in stead of opening the Gradient Editor, which might be helpful and intuitively right.
Please make this happen:
Double click on the Fill at the bottom of the tools palette should open the color editor that is most likely:
-RGB color should open RGB editor, CMYK should open CMYK editor, Gradient should open Gradient Editor, etc.2 votes -
コントロールパネルから塗りや線の色を変更する際、カラースライダーに数値を入力してからスライダーを動かすと数値やスライダーやカラースペクトルの表示が消える
コントロールパネルから塗りや線画を変えるためにカラースライダーに数値を打ち込んだ後スライダーをマウスでドラッグするとカラーパネルに表示されているカラースライダーやカラースペクトルなどの表示が消える。それまで打ち込んでいたカラーの数値が変わったり変わらなかったりする。
Windows11 アドビCC
2 votes -
カラーピッカーバグ
文字に適用した効果、光彩（外側）でカラーピッカーを起動しスポイトで画面の色を吸い取った後、吸い取ったカラーのグラデーション上に表示される円を移動すると全く関係のない色に勝手に変化してしまいます。
2 votes -
HEX Value can't overwrite spot colors in color palette
I set a global color (Spot or process doesn't matter) but if I try to enter any code in the HEX value field, I'm not allowed to type anything. I must first convert the color to CMYK or RGB with the appropriate button and only at this point I'm allowed to type the code in the HEX field
It would be much more practical to be able to insert the HEX code even without having to necessarily convert the color to CMYK or RGB first2 votes -
Livetracing Bitmaps gives results with random shades of black
Up until recently, if I used the Livetrace and Expand command on a bitmap it would produce results with only pure white and pure black, as you would expect. Now it randomly assigns values to every piece of what should be black. Instead of 100% black they are 99.29% or 99.67%. Normally I would select one piece, select all by color and move it. Now I need to click on every single piece and apply black to them. Very tedious.
2 votesKeith, the team reverted the Image Trace panel back to the more stable version. If you use 27.7 version, you can try to update to Beta, or revert to the older version, or wait until the Beta version will go stable.
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線と塗りが黒のテキスト選択時にカラーパネルを変更するとパネルの挙動がおかしくなる
①
PC：Mac Studio M1 MAX / OS Ventura 13.4と13.5
Illustrator：26.5.3と27.7で同じ現象を確認②線と塗りにC0Y0M0K100が適応されているテキストを選択した状態で、カラーパネルをCMYKからグレースケールに変える。
③C0Y0M0K100からK100になる。
④見た目は黒だがカラーパネルはK=0になってしまっている。
修正しようとするとオブジェクトが白になってしまう。補足：グレースケールからCMYKパネルに変更した時も黒から白になります。ちなみにアピアランス設定で塗りと色を黒にして同じ操作をすると問題なく黒のままでした。
既出でしたら申し訳ございません、ご検証宜しくお願いいたします。
2 votes -
Can't delete swatch
I have a random color swatch that appears in my Swatches palette every time I create a new document. It cannot be deleted. As far as I can tell, it is not being used anywhere. I can change it to a different color, but then if I try to delete it, it not only does not delete, but it changes back to the original color. Right now, it's some random shade of blue, but at other times it is a different color that persists. Here is a video: https://youtu.be/MVJKo4i0xfw
macOS 13.3.1
Illustrator 27.52 votes
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