1145 results found

1. Grey borders appear on rectangles when exporting to PNG (scaled)

   When exporting an artboard to PNG (File > Export > Save for web), dark borders randomly appear, especially on light coloured rectangles.
   – "Type Optimized" gives better results than "Art Optimized" (although the issue is originally not type related), but still not 100% perfect in certain cases (shadows...).
   – The issue depends very much on the exact export resolution. In my case, I export 1600x900 artboards to 1920x1080 PNG files, i.e. a 120% ratio, which seems to be the worst case. 110%, 121%, 130%, 150%... do not cause the same borders on coloured rectangles. Actually, in some cases, if I just add one single pixel to the export width (1921px rather than 1920), the unwanted grey line disappears. Or sometimes 121% rather than 120%.

   When exporting an artboard to PNG (File > Export > Save for web), dark borders randomly appear, especially on light coloured rectangles.
   – "Type Optimized" gives better results than "Art Optimized" (although the issue is originally not type related), but still not 100% perfect in certain cases (shadows...).
   – The issue depends very much on the exact export resolution. In my case, I export 1600x900 artboards to 1920x1080 PNG files, i.e. a 120% ratio, which seems to be the worst case. 110%, 121%, 130%, 150%... do not cause the same borders on coloured rectangles. Actually, in some cases, if I… more

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2. Problems with exporting PSD

   I am having an hard time exporting my file as photoshop file

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   Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Illustrator app cant save anything when disks are full. Please try to free some space and try again.

3. Impossible d'enregistrer mes fichiers

   Je ne peux pas enregistrer mes fichiers. Les commandes "enregistrer", "enregistrer sous" et "enregistrer une copie" m'ouvrent une fenêtre noire/grise vide qui me plante en plus le logiciel.
   Merci.

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4. Missing lines when import svg/pdf file to illustrator

   Many lines were missing when I tried to open the pdf file in Illustrator. Before I imported the file generated from Qgis, I released the clipping files and broke apart the paths in the Inkscape. I also tried the "place" tool instead of opening directly, but it didn't work when I embedded the linked files.

   Can anyone help?

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5. Problem with <use> element of SVG files

   In SVG 1.0/1.1, the <use> element uses the xlink:href attribute to refer to objects; In SVG 2.0, the attribute was changed to href. Illustrator supports the former, but not the latter, content will be lost when opening such a file.

   Below is a simple test case (saved as a .svg file). There are three circles in it, the second one is referenced via xlink:href and the third one is referenced via href, opening the file in Illustrator will only see the first two.

   <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="100">
   <circle cx="25" cy="20" id="circle" r="10"/>
   <use xlink:href="#circle" transform="translate(0 30)"/>
   <use href="#circle" transform="translate(0 60)"/>
   </svg>

   Tested in Illustrator 27.0 Windows

   In SVG 1.0/1.1, the <use> element uses the xlink:href attribute to refer to objects; In SVG 2.0, the attribute was changed to href. Illustrator supports the former, but not the latter, content will be lost when opening such a file.

   Below is a simple test case (saved as a .svg file). There are three circles in it, the second one is referenced via xlink:href and the third one is referenced via href, opening the file in Illustrator will only see the first two.

   <svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" width="50" height="100">
   <circle cx="25" cy="20" id="circle" r="10"/>
   <use xlink:href="#circle" transform="translate(0 30)"/>
   <use… more

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6. Save As and Export dialogue box not opening / appearing

   running v26.5, Macbook Pro M1 14, OS12.0.1

   'Save As' and 'Export' dialogue box not opening so unable to save or export anything when running two screens.

   'Save As' and 'Export' dialogue box opens but is fully greyed out when only using laptop (see screenshot).

   Problems started a few days ago and cannot be sure if it was tied into an OS update.

   I do not run any plugins.

   I have:
   • Reset preferences
   • Uninstalled and reinstalled
   • Restarted machine several times

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7. Dialogue Boxes not opening

   I am running Illustrator 26.5 on macOS Montery 12.6 and no dialogue boxes are opening. I have to restart Illustrator in order to save, export, etc. Once I force quit, if a file has been recovered, when I got to save that file, Illustrator crashes, and I am unable to save (as the cycle just continues).

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8. Font weight lost in SVG export

   When exporting to SVG the code seems to have lost the font weight atribute. We are exporting in bold and the old epxort used to include the code font-weight="700". The new code has ommited the font weight.

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9. File overwrites without warning when exporting to PNG

   When you Export a file as a PNG, check the "Use Artboards" and select a specific artboard, Illustrator overwrites your file without warning. This is not consistent with exporting to SVG.

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10. autocadで作ったブロックの読み込み

    1. winodows10pro
       Adobe illustrator 2021 ver 25.4.6
       Adobe illustrator 2022 ver 26.3.1

    2. autocadで作成したdwgをイラストレーターで開いた

    3. ブロックが配置されている画層にデータができてほしかった　･･･添付ファイル25.png
       Adobe illustrator 2021 ver 25.4.6 実行時

    4. ブロック作成時の画層でデータができてしまった　･･･添付ファイル26.png
       Adobe illustrator 2022 ver 26.3.1実行時

    illustrator 2022 ver 26.0.3 では3.の結果になってくれた

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    Completed (Comments Open)  ·  PCM Miyuki responded

    feng ren 様

    Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。

    Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。

    Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。

    
    

    今後ともどうぞよろしくお願いいたします。

    Illustratorデスクトップ版チーム

    
    

11. Package dialog resets folder name when a new destination is chosen

    If you enter a custom folder name in the Package dialog, then change the location to export to, the folder name resets to match the file and does not retain the custom folder name.

    Expected behaviour is for the custom folder name to persist when changing the export location.

    Win 10, v26.3.1

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12. Unable to open/paste/place images from AfterEffects generated PNG sequence.

    I'm getting error when I'm trying to open/place/paste image form After Effects (22.4.0 build 54) genereted PNG sequence. Png can be any size (tested with 1080x1920 & 640x640). Images had no transparency (solid white bg).
    Error says "Requested transformation would make some objects too large". When I press OK, png image opens in another tab with dimensions of 16383x 16383px for 640x640px picture. I can open same image in Photoshop without a problem. The DPI of the image generated by AfterEffects is 72dpi.
    Illustrator version 26.3.1.
    After Effects 22.4.0 build 54
    MacOS 12.2.1

    P.S. My colleague was able to open this image on Illustrator version 24.

    I'm getting error when I'm trying to open/place/paste image form After Effects (22.4.0 build 54) genereted PNG sequence. Png can be any size (tested with 1080x1920 & 640x640). Images had no transparency (solid white bg).
    Error says "Requested transformation would make some objects too large". When I press OK, png image opens in another tab with dimensions of 16383x 16383px for 640x640px picture. I can open same image in Photoshop without a problem. The DPI of the image generated by AfterEffects is 72dpi.
    Illustrator version 26.3.1.
    After Effects 22.4.0 build 54
    MacOS 12.2.1

    P.S. My colleague was able to open… more

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13. Exporting to SVG returns different code after Illustrator updates

    I use Illustrator files as source documents for complex system maps that we export to SVGs for applications. With the most recent updates, the exports have significantly changed the output code for the SVG which is impacting the javascript interactions with those svgs. The first and most substantial issue is that in calculating the viewbox attribute parameters, Illustrator is NOW including hidden layers where it once ignored them. I use a background layer which mimics our system's background colors to more closely reflect the contrasts needed and hide that for export. But where once the svg tag exported as
    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1317.04 755">
    it now exports as
    <svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 1407 791">
    which shifts all the other object coordinates within the svg, unless I actively delete that layer from the illustrator file.

    Keep in mind that for the above example, nothing in the Illustrator file was altered between the two exports other than the Illustrator update.

    I've also noticed that bold text once carried a font weight and now omits that.

    I use Illustrator files as source documents for complex system maps that we export to SVGs for applications. With the most recent updates, the exports have significantly changed the output code for the SVG which is impacting the javascript interactions with those svgs. The first and most substantial issue is that in calculating the viewbox attribute parameters, Illustrator is NOW including hidden layers where it once ignored them. I use a background layer which mimics our system's background colors to more closely reflect the contrasts needed and hide that for export. But where once the svg tag exported as
    <svg… more

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14. I can't save ai file format in illustrator via m1 mac mini

    I can't save ai file format in illustrator via m1 mac mini

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15. SVGs are missing elements when opening with Illustrator (and PhotoShop too)

    For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

    My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS then it will open in Illustrator, but it's not the right file type for my needs. I also shouldn't have to use a free, inferior program to work around bugs in the very expensive software I pay for.

    I'm using the newest version of Illustrator (26.3.1)

    For the last several weeks I've discovered that opening SVGs with Illustrator (and PhotoShop in fact) results in a significant portion of the artwork being missing. I've opened over 100 SVGs from multiple sources and every single one is missing elements when opened in Illustrator. When opened in Inkscape or Google Chrome the SVGs are fine. See attachments for an example SVG file from the web.

    My work is almost solely in SVG for compatibility with other devices (laser cutter, etc), and not being able to successfully open ANY SVG is incredibly disruptive. I can export from Inkscape as EPS… more

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16. dxfデータ・dwgデータを読み込むと形が崩れる

    Auto CAD LT2023で作成したdxfデータ・dwgデータをillustrator2022（バージョン26.3.1）で開くと形が崩れてしまいます。

    添付画像のように，一部のスプライン端点（恐らく閉じている部分）がillustratorで読み込むとアートボード左下部分に集まってしまい，大きく形が崩れます。

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17. Adobe Illustrator: can't save the illustration, ID: -54.

    Same issue with some members here but I couldn't find solution. Can't save existing illustration file (in .pdf), have to "save as" new file. Really hope to get helps in detail showing how to fix this.

    1. Windows 10 Home - version 21H2, installed on this new computer on Apr. 8th 2022.
    2. Ai version 26.3.1 (latest version on Adobe Creative Cloud).
    3. The step: Saving an existing file (in .pdf). have to save as new file after even 01 modification in the file.
    4. Expected everything back to normal, can open file, make change(s) and just save it.
    5. File & video uploaded.

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    2 votes

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18. White lines added around exported JPGs

    When I'm exporting images from Illustrator using 'Export Assets', often white lines or lighter lines are added on random edges of the images.

    Screenshot shows image in Illustrator and exported image showing lighter row of pixels on image edge.

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19. New & Save As

    New & Save As is not working in Illustrator. I have uninstalled and reinstalled, made sure all the preferences are the same, but there still seems to be the same issue. Is there going to be an update to fix this or is there something I can do my end to fix it? Thank you.

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20. Adobe Illustrator 26.2.1

    Hello,

    I'm trying to copy the name of my working file and paste it into the name of the folder I just created (with the help of the keyboard shortcut), but it doesn't paste the name. I have to paste the name with the help of right click of the mouse. Can you fix this situation?

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