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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1204 results found

  1. Dataset names with decimal values are truncated during Batch Export

    When exporting multiple Data Sets via Actions (PDF/EPS/SVG/JPG/PNG format), if the Data Set name contains a decimal value (for example: “Cumin Seeds 1.6 KG”), the exported file name does not retain the full value.
    Instead, the file name is truncated and exported as “Cumin Seeds 1.pdf” rather than “Cumin Seeds 1.6 KG.pdf”.

    It appears that Illustrator interprets the period (.) in the dataset name as part of a file extension separator, which results in the decimal value being removed during export.

    This creates workflow issues, especially in packaging and SKU-based production environments where decimal weights such as 1.6 KG, 2.5…

    2 votes

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  2. Export for Screens scale dropdown doesn't work

    In the Export for Screens dialogue, the dropdown does not change the scale entered in the box. For example: box says 0.25x. I choose 1x in the dropdown, 1x is checked in the dropdown, but the box still says 0.25x and the export will be 0.25x.

    Typing the scale in the box works.

    Version 30.1

    2 votes

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  3. Saving in older illustrator format scales 10 times down

    When saving a file in an older illustrator format, now the file appears 10 times smaller. As a signmaker working with sign software that doesn't accept newer ai or eps files this is VERY MUCH unwanted. I can scale it back to 100% in my sign making software but only manual. Not by alttering the comma in the scaling. This isn't accuracy I often need. Please undo this downscaling. Me, and a lot of colleagues, work for decades this way.

    2 votes

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  4. Updating the Share for Review link uses the previously saved version

    When attempting to update the Share for Review link of a file, Illustrator updates the review link with a previously saved file instead of the most recent version of the current file being worked on.

    Steps to Reproduce:
    1. Open File A in Adobe Illustrator.
    2. Save File A and create a Share for Review link.
    3. Open File B (or another Illustrator file).
    4. Make changes to File B and save it.
    5. Click Share for Review and choose Update Link.

    Expected Result:
    The Share for Review link should update the review link for File B.

    Actual Result:
    The…

    2 votes

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  5. Can't save as SVG

    Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.

    2 votes

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  6. DXF export produces silently incorrect geometry for fabrication workflows

    I initially submitted this as a feature request.
    After further discussion and testing, I’ve come to the conclusion that this is better classified as a bug: the export completes successfully, but silently produces geometrically incorrect data for precision workflows.

    Illustrator offers DXF export as a supported output format. However, when exporting geometry that is visually exact (e.g. circles, constant-radius constructions, rounded slots), the resulting DXF contains only Bézier-approximated splines or segmented polylines, without warning.

    This results in silent degradation of geometric accuracy:
    • Visually exact geometry in Illustrator
    • Numerically incorrect geometry in DXF
    • Errors only become apparent downstream…

    2 votes

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  7. SVG import bug: cannot import images via SVGs exported from Figma

    Here's an example SVG with four images (all referencing the same image -- this is a simple checkerboard raster (I tried using a more visual example, but the base64-encoded strings for photos seem to be too big for UserVoice)).

    2 votes

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  8. SVG import bug: pattern alignment bugs

    The following represent three patterns with different alignments (see screenshots for expected vs how Illustrator imports them) (note: these are exported from Figma, and as exported they are also running into https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/50819006-svg-import-bug-svg-parser-is-incorrectly-depend , so the actual results shown here in the screenshot are after manually reordering the rect to be below defs)

    <svg width="80" height="81" viewBox="0 0 80 81" fill="none" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink">
    <rect x="0.5" y="0.5" width="78.9817" height="79.3527" fill="url(#pattern0_39_81)" stroke="black"/>
    <defs>
    <pattern id="pattern0_39_81" patternUnits="userSpaceOnUse" patternTransform="matrix(26.7247 0 0 26.7247 0.5 0.5)" preserveAspectRatio="none" viewBox="0 0 30.369 30.369" width="1" height="1">
    <g id="pattern0_39_81_inner">
    <circle cx="10.123" cy="10.123" r="10.123" fill="url(#paint0_linear_39_81)"/>
    </g>
    </pattern><linearGradient id="paint0_linear_39_81" x1="10.123" y1="0" x2="10.123"
    …
    2 votes

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  9. SVG import bug: patterns import incorrectly

    This pattern (from the MDN page) imports visually incorrectly (see screenshot):

    <svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
    <defs>
    <pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
    <polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
    </pattern>
    </defs>
    <circle cx="50" cy="50" r="50" fill="url(#star)" />
    <circle
    cx="180"
    cy="50"
    r="40"
    fill="none"
    stroke-width="20"
    stroke="url(#star)" />
    </svg>

    2 votes

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  10. SVG import bug: SVG parser is (incorrectly) dependent on <defs> order

    The SVG spec recommends but does not require <defs> appear at the top of the document (before elements that use them).

    This SVG, from the MDN patterns page, imports visually to Illustrator (albeit incorrectly):

    <svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
    <defs>
    <pattern id="star" viewBox="0,0,10,10" width="10%" height="10%">
    <polygon points="0,0 2,5 0,10 5,8 10,10 8,5 10,0 5,2" />
    </pattern>
    </defs>
    <circle cx="50" cy="50" r="50" fill="url(#star)" />
    <circle
    cx="180"
    cy="50"
    r="40"
    fill="none"
    stroke-width="20"
    stroke="url(#star)" />
    </svg>

    If I reorder the <defs> to the bottom, which is still valid SVG, it does not import anything visual at all:

    <svg viewBox="0 0 230 100" xmlns="http://www.w3.org/2000/svg">
    …

    2 votes

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  11. My files are not saving

    Whenever I save a file it says it was saved on my desktop, but when I go to find it later its not there, like it didnt save or never even existed. I was recently working on a few files and I saved them all, but when I opened the app again only five opened, more then 70% of my work was lost and I dont know why.

    2 votes

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  12. SVG import bug: fails to import shadows exported from Figma (using filters)

    Examples (all of these should render drop shadows or inner shadows, but import as plain circles without shadows):

    Drop shadows:

    <svg width="294" height="305" viewBox="0 0 294 305" fill="none" xmlns="http://www.w3.org/2000/svg">
    <g filter="url(#filter0_d_0_3)">
    <circle cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.6"/>
    </g>
    <defs>
    <filter id="filter0_d_0_3" x="0" y="0" width="293.126" height="304.293" filterUnits="userSpaceOnUse" color-interpolation-filters="sRGB">
    <feFlood flood-opacity="0" result="BackgroundImageFix"/>
    <feColorMatrix in="SourceAlpha" type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 127 0" result="hardAlpha"/>
    <feOffset dx="27.9167" dy="39.0834"/>
    <feGaussianBlur stdDeviation="5.58335"/>
    <feColorMatrix type="matrix" values="0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.25
    …
    2 votes

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  13. SVG import bug: <use> element does not work

    Example:

    <svg width="355" height="355" viewBox="0 0 355 355" fill="none" xmlns="http://www.w3.org/2000/svg">
    <use href="#mypath" x="100" y="100"/>
    <circle id="mypath" cx="127.021" cy="127.021" r="127.021" fill="#FF7575" fill-opacity="0.5"/>
    </svg>

    2 votes

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  14. SVG import bug: object with multiple fill overrides in style attribute (including P3) import with no color

    Example:

    <svg width="91" height="91" viewBox="0 0 91 91" fill="none" xmlns="http://www.w3.org/2000/svg">
    <circle cx="45.5" cy="45.5" r="45.5" fill="#FF7575" style="fill:#FF7575;fill:color(display-p3 1.0000 0.4572 0.4572);fill-opacity:1;"/>
    </svg>
    

    (Figma exports SVGs from any files with P3 color profile like this)

    2 votes

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  15. Exporting PDFs makes a single file instead of many for each artboard

    I am experiencing an issue exporting PDFS under export for screens. I have 2 artboards which I have named, but when I export it only exports 1 artwork and names the PDF the actual file name instead of the artboard name. Other file types, png, jpg, etc seem to be working but not PDFs.

    Running illustrator 30.1

    2 votes

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  16. Saving a PDF with All Printer’s Marks only works twice

    Hello,
    I'm using version 30.0 on a PC.

    I need to save my files for printing as PDFs with crop marks. When I check the "All Printer’s Marks" option and save as a PDF, it works the first time, but the second time, and always on the third, I get an error message. This error message says, "This document was saved successfully, but an error occurred after saving. Close and then reopen the document."
    I then have to close Illustrator and reopen everything, giving me two opportunities to save new PDF documents with print marks. Then, on the third document,…

    2 votes

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  17. Files not saved properly with incorrect display

    Since we started working with Adobe Illustrator 30, we have encountered various files, both saved as ai and pdf, that display a different and incorrect image in the preview. As a result, our printing software also opens and processes these incorrectly, resulting in incorrect printing.
    When we reopen and resave the file, it is fine.
    For the time being, we have gone back to Adobe Illustrator 29, because we can no longer rely on our print file in this way.

    2 votes

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  18. I can't save anything in Illustrator in SVG format

    I tested save any object in Illustrator in format SVG, but after many minutes Illustrator shows a window saying it can't save because of the mistake problem. I tested in the last version and the previous version, I cant save in SVG, I need this...

    2 votes

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  19. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also…

    2 votes

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  20. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on…

    2 votes

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