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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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1202 results found

  1. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also…

    2 votes

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    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:
    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'
  2. Smart Objects not updating correctly due to Optimized Save Illustrator 30

    I have been running into an issue since updating to Illustrator 30. After a fair amount of observation, I believe it is coming from this enhancement as listed in the Illustrator 30 release notes: "Save complex edits in your artwork faster, as Illustrator now only saves the changes you make, not the entire document each time".

    Since the update to Illustrator 30, when I edit and save relatively complex vector smart objects that are embedded or linked in Photoshop, the objects have begun to appear incorrectly in Photoshop (I'm also using the latest version of Photoshop, up to date on…

    2 votes

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  3. v30.0 (Mac) 保存時に文字の入力ソースを切り替えられない

    Mac OS Tahoe (26.1)/Illustrator v30.0

    ドキュメント保存時に文字の入力ソース(日本語↔ENなど)を切り替えられない。
    一瞬切り替わるが戻ってしまう。

    2 votes

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    Thank you for reporting this issue and for the continued feedback from the community.

    We have investigated this behavior and can confirm that the inability to switch input sources (e.g., Japanese IME) while a save dialog is active on macOS is due to a change in how Apple macOS handles input methods in modal contexts.

    Starting with recent versions of macOS, Apple has changed the way input method switching is managed when certain system dialogs and panels are in focus. As a result, Illustrator's save dialog — which relies on native macOS sheet behavior — is affected by this platform-level constraint.

    For reference, Apple's documentation on managing input sources on Mac can be found here:

    https://support.apple.com/en-am/guide/mac-help/mchl84525d76/26/mac/26

    As this is a macOS platform behavior change outside of Illustrator's control, the recommended solution is to switch your input source before opening the Save dialog.

    We appreciate your patience and understanding.

  4. BUG: Settings for number of decimals in SVG exports resets after restarting Illustrator

    Illustrator isn’t saving the number of decimals that has been changed in the "Save as..." and "Export as..." dialog boxes. When quitting Illustrator, the value resets to 1, which isn’t an ideal default setting.

    Steps to reproduce:

    1. Create a new file in Illustrator.
    2. Open "Export as..."
    3. Select "SVG (SVG)" as the file format.
    4. Change the number of decimals to a value other than 1.
    5. Click OK to export the file.
    6. Quit and reopen Illustrator.
    7. When you open the Export dialog again, the value for Number of Decimals is reset to 1.

    Expected behavior:

    The last used value for the number…

    2 votes

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  5. "Use Artboards" unchecked and still exporting artboards for SVG files

    For PNG files, artboard is exported on first save, then saves correctly on the second attempt for whatever reason. Not so lucky with SVG. Having to manually export each one, open in a new window, crop the artboard, repeat...

    2 votes

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  6. A temporary file is generated every time you save 保存する度にテンポラリーファイルが生成されて

    保存する度にテンポラリーファイルも同時に生成されて、都度削除するのが面倒なのでなんとかして欲しい。(Ver.29.8.2)

    2 votes

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    Temporary files are created while working on a document and are automatically removed once the file is saved. If further edits are made, a new temporary file is generated as needed.

    We have introduced improvements to better handle temporary files. The application now detects and cleans up any unnecessary leftover files.

  7. Exported EMF file gets corrupted

    Illustrator (desktop version) version
    Windows 11 Pro 24H2 Illustrator 2025 Ver. 29.8.2

    1. Export EMF file
    2. Open the exported EMF file

    Expected result: the file opens

    Actual result: a message appears stating the file is corrupted when attempting to open it.

    2 votes

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  8. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.…

    2 votes

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  9. Se borro todo

    Estuve trabajando bastante tiempo con archivo recuperado porque ya se había trabado el sistema pero logre recuperarlo, y ahora voy a entrar a ese archivo que tenia guardado y todo, y no tiene NADA osea mi laburo de meses desapareció de la nada.
    Que hago???????

    2 votes

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  10. Anti-Aliasing Method in PNG Options Resets to Type Optimized

    The Preview in PNG Options is fixed (previously reported here: http://illustrator.uservoice.com/forums/601447/suggestions/48119207), but the anti-aliasing method is not sticky anymore. It stays on Type Optimized between exports.

    2 votes

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  11. Hyperlink not working 29.6.1

    Hyperlinks not working when exporting PDF in 29.6.1. Installed 29.5.1 and hyperlinks worked.

    2 votes

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  12. Illustrator crashed, the file was not recovered

    ******* buggg thingy
    I was working on a file for more than 4 hours and suddenly my adobe crashed and all of my works were gone like a joke. It got relaunched and I couldn’t find my works it’s vanished.

    2 votes

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  13. Unable to export blank canvas using 'Export to Screen Multiple Formats'

    Cannot export blank canvas using 'Export to Screen Multiple Formats'.
    When making a brochure, one page is blank, but when using "Export to Screen Multiple Formats" to export, it prompts that a blank canvas cannot be exported.

    2 votes

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  14. Search for a file name in the Save As dialog on Mac doesn’t work

    When saving a file, searching for a filename, to add a V2 or FINAL as the end of the file name, does not work.

    I am using illustrator 2025 on Mac OS 15.4.1

    I have made sure that illustrator has full disk permission. See attached screenshots.

    2 votes

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  15. Saving as PDF loses all artwork outside of artboard - THIS HAS TO BE FIXED

    For 15 years I have never had an issue saving files as PDFs. I have always used the save as Smallest File Size PDF option, I do a lot of large format printing so this is necessary in order to rip files in a timely manner to the printer. Now when I save a pdf all my artwork that's outside the artboard disappears, hours upon hours of artwork just gone, no warning. Its bad enough there is no longer a way to purchase the software so having to pay monthly and the constant terrible updates are ruining me and my…

    2 votes

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  16. SVG保存時にスワッシュ字形等が書き出されない

    macOS 14.7.2 iMac27inch
    Illustrator ver.29.3.1

    再現手順
    1. 新規ドキュメントを開きアートボード上に「Air」と入力し欧文フォント(スワッシュ字形が有効なもの)を指定する。
    2.OpenTypeパネルの「スワッシュ字形」と「タイトル用字形」をクリックする。
    3.SVG形式で保存。その際、フォントをサブセットで埋め込む。
    4.ブラウザ等で確認するとスワッシュ字形等がデフォルトの字形で表示される。

    期待する結果
    スワッシュ字形やタイトル用字形が正しく表示される。

    実際の結果
    スワッシュ字形やタイトル用字形が標準字形になる。

    SwashやTitlingAlternatesはスタイルに対してfont-feature-settings等の設定が必要になりますが、Illustratorはそういった設定を保存しません。また、フォントサブセットを保存した場合でも標準字形のグリフが保存されます。

    EN Translate:
    Step to Reproduce
    1. open a new document, type "Air" on the artboard, and specify a western font (with swash glyphs enabled).
    2. Click "Swash" and "Titling Alternates" in the OpenType panel.
    3. Save the file in SVG format. (Embed the font as a subset.)
    4. When we check the file in a browser, the swash and Titling Alternates will be displayed as default glyph.

    Expected Results
    Swash and titlling Alternates are displayed correctly.

    Actual result
    Swash and titleling Altermates are fallback…

    2 votes

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  17. 'Audodesk' instead of 'Autodesk' when exporting DWG

    I’ve noticed that when exporting as Autodesk RealDWG, the pop-up progress bar actually says Audodesk. Spelling Mistake.

    2 votes

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  18. 2024バージョンで保存したのに、2025バージョンで開くと更新ダイアログで2024より前のバージョンで作成されたデータと表示され、更新箇所を確認できない

    2025で開いたときに更新箇所を確認したいので、2024で別名保存して、2025で開くと、以下の表示が出ます。
    「このファイルには旧バージョンのillustratorで作成されたデキスとが含まれています。テキストレイアウトが更新されることで、文字の配置が変わる場合があります。・ファイルを閉じる場合には「キャンセル」を選択します。・テキストレイアウトを更新してファイルを開く場合には「OK」を選択します」

    何度やり直しても、「更新を確認」のボタンがあるダイアログがでません。

    2024のバージョン:28.7.5(64bit)
    2025のバージョン:29.3.1(64bit)

    2 votes

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  19. 2 votes

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  20. Export Assets (Elements) as SVG results in additional content in exported file

    When exporting assets as SVG using Asset Export panel, additional content is added — content that I exported weeks ago. When using "artboards" to export everything is correct.
    Horror!

    2 votes

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