1145 results found

1. Failed SVG 1.1 Import/Export in Illustrator CC 21.1.0 (Win)

   1. Isolate Blending sets to default mode on all fonts when importing SVG-files to Illustrator and cause ”bitmap fonts” on printed paper in web browsers for Windows with embedded fonts from exported PDF-files from Illustrator.

   2. Transform lines ignored in SVG-Import in Illustrator from scaled Graphic/Movie Clip from Animate CC 16.5.1.104 (Win).
      <g transform="matrix( 0.25, 0, 0, 0.25, 0, 0) "></g>

   3. Tracking text failed and ignored in SVG-Import and Export in Illustrator (SVG-Export from Animate).
      <text letter-spacing=”0.1”</text>

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2. Illustrator shows paths with extremely many points incorrect, without showing a warning to user

   Sometimes EPS files I want to open in Illustrator contain paths with many many points. When opening in Illustrator no warning is shown, but polygons are not shown correctly as the fill color is disappeared (and the polygon path seems to be broken/not closed anymore). Is the limit 32.000 points? If so: please enlarge this amount OR show a warning when opening a file: now users cannot trust your Illustrator here.
   Example file:

   https://forums.adobe.com/external-link.jspa?url=https%3A%2F%2Ffamh-my.sharepoint.com%2Fpersonal%2Fpvanhoeijen_mapcreator_eu%2F_layouts%2F15%2Fguestaccess.aspx%3Fdocid%3D0c7129d8cd5044a4badf8ddc913011953%26authkey%3DAYHJRpUE4Du7iJIa3FOffEE%26expiration%3D2017-09-29T22%253a00%253a00.000Z

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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3. Adobe Apps won't let me use Command N/O or even use the "File", "New'/"Open" menu to work.
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4. The Illustrator was not responding every time I tend to save new file

   Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

   I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

   I hope you can assist me with this problem.

   OS: Windows 10
   Illustrator version: 29.1 and even the 28.7.3

   Once I open Illustrator, it functions smoothly. I can open and save a copy of an existing files without any problems. However, when I click 'New File' and attempt to save it, the program consistently crashes with and became unresponsive.

   I tried saving the recovered file, but it also hangs and 'not responding' when I click 'Save' in the File menu. I even restarted my computer to see if that would resolve the issue, but I'm still unable to save a new file.

   I hope you can assist me with this problem.

   OS: Windows 10
   Illustrator version: 29.1 and even… more

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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5. Sizes of exported PNG files differ depending on the method used

   Using "Export as" and "Export to Multiple Screen Formats" to export PNG format, with the same settings, there is a significant difference in size after export.

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6. Can't "export as" in adobe illustrator. I've tried everything and updated with 2025.
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7. An unknown error occurred, recovery failed

   I spend whole day to make my product finish, but the errors that occurred and everything was not be saved... it is really bad

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8. Illustrator 2025 file content missing when made in illustrator 2024

   When opening a .ai file made in illustrator 2024 into illustrator 2025 all contents seem to be missing, file can be reopened in illustrator 2024 displaying all editable content, however.

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9. Unable to export to SVG using 'Export to Screens'

   I cannot export as SVG using 'Export to Screens', I just get unable to export files error. Only way to do it is 'Save As' SVG and change to SVG 1.0 (1.1 doesn't work).
   Very frustrating!

   Sequoia 15.1.1 - Mac mini M2 Pro
   Illustrator 29.1

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10. Unable to export to SVG using 'Export to Screens'

    I cannot Export to Screens using SVG - gives an error of 'unable to export following files'. I've tried a simple shape too and that doesn't work! The only way I can do it is to 'save as' SVG and change to SVG 1.0.

    Sequoia 15.1.1 - Mac mini M2 Pro
    Illustrator 29.1

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11. .ai、.epsファイルを開いたときにIllustrator全体が透明になる

    ■ 使用している Adobe Illustrator (デスクトップ版) のバージョン
    バージョン：バージョン29.1
    PC：Mac Book Pro （チップ Apple M4 / OS：Sequoia 15.0）

    ■ 問題が発生したときに実行していた手順
    .ai、.epsファイルの読み込み
    ①ローカルファイルを右クリック、このアプリケーションで開く＞Illustratorを選択
    ②Illustratorを起動後、ファイル＞開くよりファイル選択
    いずれの手順も実行済み

    ■ 想定していた結果
    .epsファイルまたは.aiファイルが開く

    ■ 実際の結果
    添付ファイル参照ください

    ＝＝＝＝＝＝＝＝＝＝＝
    ■ 試したこと
    ・Illustratorのバージョンダウン
    ・Illustratorの環境設定のリセット
    ・Illustratorのアンインストール
    ・Mac Book再起動

    ■ その他
    ・アプリケーション起動後、新規ファイル作成は可能
    ・アプリケーション起動＞新規ファイル作成後、.aiファイルの読み込みは可能
    ・新規ファイル作成後、.epsファイルの読み込みを行うと添付2枚目の事象が発生

    以上の事象について解決手順をご存知でしたらご教示ください。

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12. Unknown error during file import

    Illustrator 2025 (29.1)
    MacBook Pro M3 16"
    MacOS Sonoma 14.7.1

    When importing I'm getting a random "Unknown error" message. Afterwich the import failes.

    This seems chipset related. When I boot Illustrator 2024 (28.7.3) in Rosetta mode, the error is gone.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Layers get messed up when exporting

    Export JPG and PNG, the layers messed up, the hidden layers show up, and the layers on top showed being covered by the objects from the layers down.

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. Latest version of illustrator (v29.1) does not export pngs with the same pixel placements as the one before.

    Export from the new version of illustrator places artwork off center: Up and to the left slightly. This causes SO much work in our pipeline, please fix this urgently.

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    2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Anders, please share a test file and the exact setting and the method you use to export an image.

15. Sequoia 15.1 (24B83) 29.1 doesn’t export type with stroke applied

    Illustrator doesn't export stroke applied to a text element, it shows without the stroke. It only worked when stroke is outlined. Does anyone knows a way to fix it?

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16. Illustrator 29.1 for Mac Sonoma 14.6.1 'Save as' command not working

    'Save as' isn't working. Files can only be saved by using the 'Save a Copy' command or 'Save'.

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17. Placed AI files no more respect 'Crop to' setting

    Since 29.1 update AI files are imported with bleed area no matter what setting is set during placement.
    File->place ->[V] Show import options

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    Resolved (Comments Open)  ·  10 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Somem objetos em branco na hora de exportar/imprimir

    Estou há meses enfrentando este problema com o Illustrator. Objetos em branco, sejam eles icones ou textos estavam sumindo na hora que eu convertia para jpg e outros formatos de imagem e na hora que enviada o arquivo para a impressora. Comecei a analisar atalhos por meses para identificar qual era o problema e como conseguiria resolver, visto que isso ocasionava em atrasos nas minhas entregas de artes. A primeira solução que achei foi adicionando novo preenchimento aos objetos que sumiam, o que me ajudou mas ainda atrasava. Hoje descobri que você tem que acessar o menu aparência, verificar se está o preenchimento com superimposição e deletar esse preenchimento, adicionar um novo preenchimento e verificar se esse novo está sem superimposição e pronto. Quando for exportar novamente esse arquivo não terá mais problemas de sumirem itens em sua arte.

    Estou há meses enfrentando este problema com o Illustrator. Objetos em branco, sejam eles icones ou textos estavam sumindo na hora que eu convertia para jpg e outros formatos de imagem e na hora que enviada o arquivo para a impressora. Comecei a analisar atalhos por meses para identificar qual era o problema e como conseguiria resolver, visto que isso ocasionava em atrasos nas minhas entregas de artes. A primeira solução que achei foi adicionando novo preenchimento aos objetos que sumiam, o que me ajudou mas ainda atrasava. Hoje descobri que você tem que acessar o menu aparência, verificar se… more

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19. Issue while saving a file in Adobe Illustrator 2025

    I’m facing an issue while trying to save my Adobe Illustrator design file on my Mac. I can work normally, but when I try to save the file, I’m unable to rename it. The save screen freezes, and the “Save” button becomes unresponsive. The only button I can click is “Cancel.”

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20. Open in Illustrator Desktop in Fresco not working

    I am in Fresco, click "Publish & Export" and "Open a Copy" in Desktop Illustrator. 9 out of 10 times nothing happens.

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