Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1143 results found
-
e3r4m3ntnerme23s
i have been unable to save my files properly since yesterday when i worked on a project thats has images, first i got a messages on illustrator that auto save wont work because the file im working on is large then when i tried to export my project for screen, instead of saving just as png, it saved as png.tmp$$ and just add to rename before i can get my file and also when i saved my files it keep saving as a temp file since then, have to rename the files saved and include .ai to get the file,…
1 vote -
Exported AI file showing Improper File Format.
File with Path Names not importing in any other software and gives error Improper File Format Line Excees 255 Characters.
I tried this in 2 softwares WASP3D and 3DS Max. in both softwares the file is not importing. I want the file with Path Names.
It is a world map also attached with this bug.1 vote -
SVGz No longer displaying on live web pages
Hi, I have been using Svgz files for a while now but the last couple of updates for illustrator the svgz files do not work. I have never been able to view these files till they were on the server So I would make both SVG and svgz files use the SVG to visually code then add the z to the file name on the server this worked well.
The Files always generate this Error in a browser window but not once served via a correctly configured webserver
This page contains the following errors:
error on line 1 at column…1 vote -
Illustrator not saving 100% of the time
I'm finding Illustrator isn't saving every time I save documents, the last approx 3-4 weeks I've had to re-make approx 15 files that I had previously saved. Running Illustrator 24.2.1 + Windows 10 Pro (1903) but problem existed before this update. My co-worker is having the same issue. I've held off reporting it as I cant explain the mechanism for why it's only happening occasionally. would love a fix for this, was hoping the previous update would somehow fix it but hasn't unfortunately.
1 vote -
Cannot deactivate "Embed ICC profile" in Asset Export
When using the Asset Export panel, if you go into a JPG preset and uncheck "Embed ICC Profile" and then click "Save Settings", the setting will not save. It will always embed the profile. If you reopen that preset, the option is always checked. Any exported file does have the ICC profile embedded.
1 vote -
Save dialog Format pop-up not accessible
Since the addition of the 'Save Adobe Cloud Document', once in a while the Format pop-up menu is not responsive - can not choose a format.
Other buttons work, but Save Adobe Cloud Document and Format: are dead.1 vote -
Password Protection in PDF file disappears after changes and saving a PDF file
When we password protect PDF in Illustrator the Password protection disappears if we make some changes and just save the file without put in the password again. Same if we open an pdf file with password protection, make changes and just save the file the password disappears. We didn't need to put in password eveytime when we saved the file after put in a password on earlier version. Is this something wrong with the new version or shall it be like this? Please put back old function or make a pop up box that ask for password if the file…
1 vote -
SVG files not properly being displayed in Adobe Illustrator
SVG files are not opening properly in Adobe Illustrator. I can open them in browsers or in Inkscape with no issue. When I open them up in Adobe Illustrator, they are rendered and displayed incorrectly.
1 vote -
Files save status (*) asterisk in title bar/filename does not seem to work anymore.
Files save status (*) asterisk in title bar/filename does not seem to work anymore. The little asterisk by the filename used to tell you if changes had been made to the open file. After a Save or Save As the asterisk would disappear. Now, it seems to always be there. If I do a Cmd-S to save and then a Cmd-W to close, the software still prompts for a save, even though no changes have been made. This is different than the behavior in previous versions.
1 vote -
Font is bugging when saving as PDF file
Some elements of font text are saving with an undefined glyph box (Box with an X) however no glyph is present. only letters "fi"
1 vote -
Illustrator 24.2 EPS title information changed to "Adobe Illustrator Artwork"
Previously when saving eps files, the "Title" information embedded within the file would be the filename. It appears that with version 24.2 the eps title information defaults to "Adobe Illustrator Artwork". Can this be corrected back to the filename? Our RIP uses this title information and now all our files are being processed with the same name.
1 voteHi,
Thanks for reporting this issue.
We are able to reproduce this issue and investigating it further.Regards
Ankit Goyal -
When Using (File - Place) illustrator applies an unwanted clipping mask which is not present if opened normally.
I import lots of vectors and other files from various places on my computer and everytime I use the (File - Place) feature the vector I import has this unwanted clipping mask.
I find myself clicking ungroup - release clipping mask - ungroup - release clipping mask until the image is completely destroyed and I'm left with a bundle of gradient boxes and an outline of the original shape.
1 vote -
Opening a PDF Bug - Not visible until selecting workspace
I frequently open a PDF file in AI. Since updating to V24 (I run macOS Catalina v10.15.5 at the time of report, 6/15/20), if there are no files currently open, the artboard(s) will not be visible upon opening. I found a workaround, but it's still an inconvenience. To fix the issue, I select another workspace (which makes the file visible), and then return to my preferred workspace. However, the saved windows for that workspace are not visible until I zoom in on an artboard. After that, everything functions as normal and as expected, but the issue occurs every time I…
1 vote -
24.1.2 crashes when saving down AI or EPS to CS6
24.1.2 crashes when saving down AI or EPS to CS6.
Oddly enough there is some difference – the .AI doesn't seem to save at all, but saving from .AI to CS6 .EPS when opened after crash seems to have saved down successfully.
1 vote -
EVERYTHING Vanished
I was simply working on a design today, then all of the sudden, a small popup flashed at the top of the screen and then went away immediately. BOOM, Every single file that has anything to do with that piece of work vanished completely off my computer. The original picture (.jpg) and my recent saves (.pdf and .ai) are nowhere on my computer.
Why?
1 vote -
1 vote
-
on saving...
Catalina / Illo 24.1.3 / 04-06-20 - tmp file created after error dialog window when saving document since update...?
1 vote -
Illustrator won't open .AI or Jpg files
Hi,
I'm currently using Intel Core i7-4700MQ CPU @ 2.40GHz on Windows 10 with version 24.1.2 of Illustrator.
I only started using software today (so i'm very much a beginner) and I have gone to open .ai and .jpeg but a tab pops up stating 'the file "abc" is an unknown format and cannot be opened'.
Can you help me fix this please.
I can't find any answers anywhere.
Thankyou,
Harry
1 vote -
Cannot save file
Illustrator file gets stuck on 81% saving, I tried hunderd times and it doesn't want to save my file no matter what I do
1 vote -
非表示にしているレイヤが書き出しをすると表示されてしまう
1.Details of your operating system and version of Adobe Illustrator
windows 10 pro 1909 , illustrator 24.1.22.The steps you were taking when you experienced the issues
ベースの地形図の上にいくつかのレイヤを載せて、表示・非表示を切り替えて何枚かのpng画像を書き出したいYour expected result表示に設定したレイヤのみが表示されているpng画像が出力される
Your actual result非表示にしているはずのレイヤが書き出されたpngファイル上では表示されてしまう（イラストレータの画面上では非表示になっている）
1 vote
- Don't see your idea?