Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1204 results found
-
Grid Repeat becomes Non-Native Art after exiting and reopening the file .
Windows 10 OS and Latest version of Illustrator (April 19th, 2021).
I created a grid repeat of a object group. Then saved the file. Then closed the file. Upon reopening the file the grid repeat has become a non-native art object which I cannot edit.
The result was utter frustration.
1 vote -
When saving AI as a PDF the text disappears
When I save the AI file as a PDF on IPad the words seem to change to squares
Why is that ?
Please resolve the issue1 vote -
jpeg書き出しが出来ない
illustrator(Beta) 25.3.2
MacBook Air M1 OS11.2.3ファイル>書き出し>書き出し形式で、jpeg書き出しを解像度300ppiで行おうとすると、その解像度では……と表示され書き出しが出来ない（150以下は書き出しが出来る）。
他のバージョンでは、解像度300ppiの設定で問題なく書き出しが出来ている1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました問題でございますが、社内での検証（ver.25.3.1/ MacBook Air M1）では再現ができませんでした。
こちらのトピックは対応終了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
-
Preparing for Save takes longer than actually saving
I have noticed that now illustrator does a "preparing to save" function with a dialogue box and progress bar before saving in the background. The issue I am experiencing with this is that the "preparing to save" step takes significantly longer than I ever remember a simple save taking. As such my routine save reflex is causing a significant disruption to my workflow. The time this "preparing to save" dialogue takes is far too long and incredibly inconvenient. I have also uploaded the file I am working on so you can see if it is remarkably large or complicated, I…
1 vote -
Syncing to Drop Box
I am now having issues saving my illustrator files. When I try there is a notice that says "unknown error occurred."
I was told by customer service that Creative Suite now has issues with Drop Box and we have to save our files to "downloads".
This needs to be rectified. There has never been an issue with saving to my Drop Box before. Does Adobe plan to fixing issues?
Adobe and Drop Box need to figure out why this is happening.
Losing hours because can no longer save/duplicate.1 vote -
When a AI file is opened and the fill color of some entities is changed, Save command is not available
On Several Files, I open the file, change five entities simultaneously to have a different fill color, the "SAVE" command under File is not enabled and the filename does not show the asterisks.
Windows 10 Version 10.0.19041 Build 19041
Adobe Creative Cloud
Adobe Illustrator 25.1 (64 Bit)Steps:
1. Open File
2. Select 5 entities
3. Click on Fill Icon
4. Select new color for fill
5. Color is applied to the entities
6. Go to save file
7. SAVE command under FILE is not enabled.Expected Result:
File should be marked as modified and allow me to saveActual…
1 vote -
illustrator and PS is not sync with each other
When I tried to create a document and I have included an EPS file in photoshop. and after that, I modified the eps file it's not syncing with photoshop. it's asking for saving as in other locations.
1 vote -
There are standards that cannot be selected when saving PDF
I'm using Bigsur (not M1).
When I try to create a PDF in Illustrator 25.1, I can't select the latest standard.
You can save it to another Catalina Mac with the same version installed as usual (the bright UI is a normal image).1 vote -
Filename field no longer first in focus when saving
Mac OS 11.2.2
Illustrator 25.2This actually affects Pshop as well I've noticed. Used to be when I save a file (typically done from the keyboard) the save dialog appears I can start typing the filename I want to save, and the field is already in focus and placeholder text selected. Now I need to leave the keyboard to click into the field or tab several times to get the field in focus. More of an inconvenience than it sounds to be but my workflow is dependent on timeliness and leaving the keyboard this much adds up, especially when I've…
1 vote -
SVG export
Export Artboards as SVGs doesn't seem to work in the latest update (25.2.1). I often export svgs and pngs together from artboards and have never had a problem until this morning when using the updated app. It exports the pngs fine but doesn't export the svgs at all. I reverted my Illustrator back to 25.2 version and it works fine. I have a computer with windows 10 and have not experienced issues with this feature before.
1 vote -
リンクファイルが見つからない時、置換ファイル選択時フリーズ
windows10 20H2
Adobe Illustrator 2021リンクファイルが見つからない時、置換ファイル選択時、フリーズします。応対の程、よろしくお願い致します。
1 vote -
Black png
my png transparent images are showing up as total black images after export . They show fine for a few seconds and in the viewer window but the png it self is totally black. Works sometimes and others not I would say 2 out of 25 show up black.
1 voteThe case was solved by reinstalling the app.
If the same thing happens to you — please share details below in comments.
-
Deleting Files V25.0.1 and V25.1
When saving, files will randomly be deleted, with and without error messages. There is no way to tell when this is going to happen, and the file is having to be recreated from scratch.
1 vote -
App crashes after attempting to save document
App will crash if saving with Cmd + S or manually saving from File-Save or File-Save As.
1 vote -
Illustrator won't replace existing PNG file; creates copy and adds "-01" to filename
When I update an Illustrator file and wish to export/replace the previous PNG file, Illustrator asks me if I would like to replace the existing file. I click "Replace". However, the result is a new file with "-01" added to the end of the file name. The old version still exists. Why bother asking me if I want to replace it if it insists on creating a copy?
MacBook Pro Catalina / Adobe Illustrator 2021
1 vote -
Lag before you can edit a document name in Save As dialog on Mac
There's now a lag of a second or two before you can edit a title when you "save as" a document. It's super annoying if you have to resave multiple files.
1 vote -
Title tag in Illustrator Editable PDF is not updating on save with "Press Ready" setting
I notice this when I open the Illustrator pdf in Google Chrome, it is using a title tag within the pdf to display the title. If I save the file as pdf with the preset "Press Ready" as is optimal for preparing print files with linked bitmaps, this tag is not being updated and chrome displays the original title. Often I will make files from other files as templates and it will show the name of the original file, which is confusing for clients who see sometimes another company's name in their file name. When I save with the "Illustrator…
1 vote -
DWG file won't display after Open... in Ai
Want to import and edit a DWG drawing that functions perfectly on Autodesk website file preview page. (I don't use Autodesk.)
All 67 layers and hundreds of sub-layers are listed on Layers panel and selected but Ai shows only a blank white page.
System is Dell AW17 laptop with nVidia 1070 graphics; Ai reports Intel 530 graphics card 'unsupported driver' on startup but I am not using it; Windows 10 and Ai fully up to date1 vote -
I dont have a macbook. I am getting a saving to a legacy format error when trying to save
I am using Microsoft edge on windows and I created projected for assignment and getting saving to a legacy error when I try to save it.
1 vote -
Pdf open in AI different than Adobe Acrobat Reader
Sometimes, when I open a pdf in adobe acrobat reader, everything is ok. Image is aligned correctly.
But, when i open same pdf in Adobe Illustrator, the image is not correctly placed in Artwork bounds.
- Work around to solve this: Object – Artboards – Fit to Artwork Bounds
Why is it always shown correctly in Adobe Acrobat reader, but not in Adobe Illustrator.1 vote
.png){kind=link}
- Don't see your idea?