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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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247 results found

  1. 오프셋 패스 오류

    오프셋 패스 적용시, 원본 패스+ 오프셋 패스 라인 2개가 생성되어야 하는데, 원본패스 라인이 생성되지 않습니다. 빠른 해결 원해요.

    1 vote

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  2. Can't pick colors with eyedropper on groups

    The title... I can't pick colors with the eyedropper on grouped objects where the color is applied to the group. If I ungroup, the fill and stroke disappears from the object. This is so annoying.

    1 vote

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  3. Object extruded in perspective with 3D and Materials renders with split non-matching tiles

    I just want to know what is happening with the messed up preview. I get a correct preview when moving a slider but a FUBAR one when released.

    1 vote

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  4. 3D Effects dithering in Illustrator for MacOS

    I'm noticing in Illustrator version 29.3.1 in MacOS Sequoia 15.3.1 a graphics problem and dithering of objects that have a 3D effect applied. Specifically, I'm using the 'Inflate' effect and am seeing objects sometimes as dithered or pixelated and others that are smooth and normal. I can temporarily smooth the dither if I move the object on the screen, but then other objects with the same effect can have dithers. I'm using a MacBook ProM4 with 48GB and also two 4K 32" monitors. If I move the Illustrator window to another screen, the dithering still remains on some objects unless…

    1 vote

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  5. Eyedropper not working when object is within nested groups

    Illustrator V. 29.1
    MacOS Ventura 13.6.2

    I need to be able to direct select objects that are within nested groups and then eyedropper to change how only that object looks. This feature doesn't work correctly and I don't want to have to click + click + click + click + click to get into the isolated object for every single shape I need to do this on every day. See screen recording to better explain. Thank you.

    1 vote

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  6. Extrude on the 3D Materials panel is inaccurate.

    The extrude function does not extrude by the amount I type in.
    It used to work on my desktop but never on my laptop and now it works on neither. It extrudes but by less than a third of whatever I type in. Don't know why this happens or why its started doing it on my desktop too.

    I find it eliminates the usefulness of the whole 3D Materials panel.

    1 vote

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  7. Struggling with Invisible Geometry when mapping a 3D object

    I’m having a trouble with this invisible geometry. It just doesn’t work for a cross object. Either I’m doing something wrong or I don’t know.

    1 vote

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    A test file is needed along with full specs of your system, including GPU model and its driver’s version.

    Please share it in comments if you are OK with it, or send it to sharewithai@adobe.com (in this case please put the link to this report in the body of the email for tracking purposes:

    http://illustrator.uservoice.com/forums/601447/suggestions/49048304)

  8. 1 vote

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  9. Illustrator crashes after adding 3D Materials from Adobe Substance. Deleting default materials leads to problems

    Since I downloaded 3D materials in the Adobe substance online application, and added them into Illustrator, the application crashes.
    I was able to reach the file (Illustrator Application > Show Package Contents > Contents > Resources > Material Resources > DefaultSubstanceMaterials.) But when I delete them, the textures no longer load, impossible to reboot, try other versions, uninstall-reinstall. It always appears like that, I don't know what to do anymore. Impossible to reuse the materials. If you have a solution, I'm interested. Thank for reading :)

    1 vote

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  10. 3D Extrude & Bevel

    I've been working with some of my previous design clients and noticed that when I add the extrude and bevel to a rectangle shape and I choose the draw hidden faces function it just don't show up when I do the expand appearance. I tried to edit by going back to the appearance panel and deactivate and then reactivate it then it worked. Has anyone got this before or it's only me ?

    1 vote

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  11. 3Dとマテリアルの膨張の仕様がいきなり変わった

    3Dとマテリアルの膨張を使用していたところ昨晩からいきなり膨張をかけた後のぷっくりした感じがなんだかのっぺりしました。端末を変えても結果は同じでした。支給対応を求めます。よろしくお願い致します。

    1 vote

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  12. 3D Rotation object misses the light source in version 28.5

    Version 28.5: Rotation 3d does not produce full 3d. Missing light. Diffuse instead.

    1 vote

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  13. Problème Export 3D dans Illustrator: fichier .OBJ et USDZ

    Dans illustrator, après avoir appliqué l'effet 3D, je l'exporte en fichier .OBJ et .USDZ.
    Les problèmes sont:
    - Bug de luminosité (trop forte et non corrigeable) du fichier .OBJ dans After effect (Image ci jointe)
    - Bug du fichier .USDZ (absence de texture) lors de l'affichage en réalité augmentée sur Iphone (derniere version IOS 17.4.1) (image ci jointe)

    Pouvez-vous corriger ces bugs svp? trop nombreux à mon gout pour un logiciel payant..

    Merci d'avance,

    1 vote

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  14. Effect > Path> Outline Stroke only works if applied to an entire object, not to a stroke

    Sometimes when I am making a complex Appearance stack I want to start with a basic stroke, outline it, and do more stuff to it, but I cannot, because this only applies to the entire object. Please fix this. It's annoying.

    1 vote

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  15. Popups in the Appearance palette often lock up Illustrator.

    Lately whenever I summon a popup in the Appearance palette, I will often find that Illustrator locks up with a spinning rainbow pinwheel. I have waited a while for it to return and it never does; I now consider this a cue to restart Illustrator and hope I saved recently, or that I got lucky with the crash recovery.

    The two popups I get it with more often are the stroke/fill color, and the stroke. I've included screenshots of both to make it more obvious where to fool around. Next time this happens I'll come provide a file that does…

    1 vote

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  16. Illustrator 28.3 shuts down on my macbook pro macOS 14.4 when trying to use 3d

    I'm using a MacBook Pro with the M2 chip and just upgraded to Sonoma 14.4. I also updated Illustrator to 28.3. Up until then, I had no issues using 3D Effects. Now if I attempt to use 3D effects, Illustrator will shut down. A window pops up saying it shuts down for unknown reasons, and it gives me three choices: Restart, report, or ignore.

    1 vote

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  17. Preview of the 3D cube in the Effect 3D (classic) dialog is garbled or missing

    When opening effect the preview is garbled.
    Rotating 3D cube, it is flashing or disappearing.
    Changing angles via keyboard has same bug.
    AI beta 28.4.32

    1 vote

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  18. Bad rendering of glow effect

    OS: Microsoft Windows 10 Professional 10.0.19045 Build 19045
    Adobe Illustrator: 28.1 (64-bit)

    Steps to reproduce the bug:
    - Create a blank Illustrator document.
    - Create a new shape, such as a white circle with no stroke. The white circle on the white background is invisible.
    - Add an outer glow effect to the circle, e.g.: Color: black (#000000), Normal mode, 20% Opacity, 3px Blur.
    => The white circle on white background will be almost invisible, despite the black glow, which is very, very faint.

    • Export the artwork to PDF.
    • Open the PDF file in Acrobat : the white circle is…
    1 vote

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  19. Exporting layered PSDs = Error 2393

    Illustrator 27.8.1 64-bit
    OS: Windows 10

    Exporting AI to layered PSD fails, regardless of DPI or whether artboard exporting is enabled. Flattened PSD export still works. This process ultimately locks up and completely crashes Illustrator.

    Steps: File -> Export -> Export as...

    Attempting the process with a third party export script also locks up Illustrator.

    1 vote

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  20. Blend Modes are Broken in Illustrator 27.8.1 and also in After Effects 23.6.0

    Hello - I updated all my creative cloud stuff yesterday and blend modes don't work in Illustrator 27.8.1 and also in After Effects 23.6.0

    I opened after effects 22.6.5 and that works as it's supposed to.

    1 vote

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