Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
791 results found
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1 vote
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Embedding link/image and it duplicates itself in top left corner
Occasionally, when i embed an image in the link menu, it will duplicate that image in the top right hand corner of my document. The one I embedded into the document is embedded, but the "new" duplicate is still linked. I just noticed this happening as of recently.
1 vote -
Illustrator randomly deform random nodes and elongates them!
illustrator ver 23.1.1
os ver macos 10.13.6
16gb 2.8ghz hd5750gpu board.While working with illustrator (2018-2019 both are doing the same thing. While moving or duplicating curved objects around the page, or while saving the document, it's randomly picks a one of curve nodes and elongates them to random length. Done experimenting with other mac stations and same file, we cannot reproduce this behaviour. Uninstalled - reinstalled illustrator and updated os system didnt help either.
1 vote -
Frequent crash Illustrator 2019 23.1.1.
Crashes 4-8 times a day, just like that. Illustrator crashes even if you just walk away from the computer and do nothing. Then he just closes the program. Without notification. When opening the file again, he will only give a message that he has saved it as a 'recovered' file.
macOS Mojave (versie 10.14.6)
1 vote -
yellowish tint background within jpg file
I updated the illustrator 23.1 and yellowish tint is still there among my jpg file. how can I get rid of it?
1 vote -
randomly shutting off and not saving
so im in a digital arts class at my school so i dont know much about the computers, i am was working on a project and i was just about finished with my outline after 1 hour 32 minutes of work and the Illustrator just shuts off randomly and i go to open the app back up again and it didn't save. This better get fixed, and if it doesn't me and my teacher aggreed we will go to something else if we have to.
1 vote -
Roland Cut Studio Extension missing
No matter how I uninstall/reinstall my vinyl cutter... it wont show up under extensions in illustrator 2019
I've needed to use the 2018 version to use roland cut studio.
1 vote -
Problem with center align and arrowheads (v 23.1)
I have a few simple lines with arrowheads. When I try to use center align to line these elements up, the arrowheads swap ends on some lines. The alignment works, but when I try to undo this, the arrowhead doesn't revert to original direction? This seems to be a bug.
1 vote -
Corner widgets are off automatically
Every time i open Illustrator I have to enable the Corner Widgets. It seems that the preferences file for these types of settings does not update.
1 vote -
User Interface slide scale not on my Illustrator 2019
Having issues with 2019 version while using hotdoor CADtools. Viewed great with 2018, but in 2019, it's too tiny to read. Solution I am given is to go to Preferences>User Interface and up the scale. And I'm shown the screenshot (attached) for the adjustment scale. However, my AI has the screen (attached) w/o any scale. Why is this? Running Windows 10 Pro / 64-bit. Screens are in set in Portrait mode w 1080 x 1920 res. Again, the CADtools worked great in 2018 Illustrator but not in 2019.
1 vote -
Opening and placing .psd artwork not working consistently as described in documentation.
importing images from .psd files intermittently not working as described. When opening or placing a .psd file, no option to convert layers is offered. The entire image opens right up as a single object with an opaque white background.
I have been using these packages since 1994 and this just started happening in th past few weeks. Using Windows 10, AI 23.0.6 (64-bit). PS 20.0.6 release
1 vote -
Option + Enter (on keypad) doesn't work anymore to produce a copy
OS x 10.14.6
Illustrator 23.0.6
When using dialogue boxes for scale, rotate move etc, after inputting numbers i used to be able to hit option + enter (next to the keypad) and it would create a copy of whatever I element i was scaling, rotating, moving. This doesn't work anymore. nothing happens. I have to hit option + return for this to work. It used to work a few versions ago. Can you please change it back. it's super annoying inputting numbers on the keypad and not being able to hit the enter key next to the keypad to create…
1 voteNo longer happens in latest releases.
Please comment if it still does for you.
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inutilisable
Plante en permanence à l'ouverture.
Préférences supprimées, ça recommence de la même manière :
à l'ouverture de l'appli puis à l'ouverture/création d'un nouveau document, la roue puis tous les menus deviennent grisés. On peut changer d'outil mais pas les utiliser.
Les panneaux de fonction sont actifs mais rien n'est possible.
L'appli n'est pas signalée bloquée par le système.Je n'ai pas accès aux bibliothèques, je pense qu'elles sont en cause.
Ce soft est de pire en pire.
CC 2019 23.0.6
1 vote -
Illustrator 23.1 crashes when "Other Script..." is clicked
Illustrator 23.1 crashes when "Other Script..." is clicked
1 vote -
can not type urdu language
I can not type the Urdu language in ai. I tried but alphabets did not adjust perfectly with each other to form a word. please update
1 vote -
Type size shortcut doesn't work
Cmd + shift + > for enlarging the type doesn't work both on my Illustrator & Photoshop.
For reducing the size, it works well. (cmd+shift+<) I did reset both of them, and it fix the problem just a while before it's coming back.
1 vote -
guide color
Under Preferences > Guides and Grid I have the Guides as Magenta and Grid as Red... everything is gray... I can't see the selections or any grid lines
1 vote -
Origin of Circle Guide not visible
When a Circle is set to be a guide, the origin (center point) is no longer visible.
This point is very usefull for a guide.
Changing the Show Center attribute has no effect.1 vote -
Flatten Transparency Bug in v 23.0.6
When using Flatten Transparency in v23.0.6 on MacBook Pro 2.6GHz i7 iOS Mojave 10.14.6 with 16GB 1600 MHz DDR3 ram, Nothing seems to be happening for several minutes. All of the drop down menus are grayed out, and it doesn't even get to the flatten transparency settings dialog box.
1 vote -
Memory problems in all versions past 23.0.2.
I work for a IT managed services company who's primary customers are advertising agencies on MacOS. We have had to keep everyone back at Illustrator 23.0.2 due to various memory issues. Every time a new update is released, we get a pile of calls saying Illustrator is crashing. We check and sure enough, they have upgraded in hopes that the new version is stable. It has not been and now we are up to 23.0.6 and I just got the same call. Please fix it and release something that is solid. I'm getting sick of downgrading people so they can…
1 vote
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