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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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671 results found

  1. 1 vote

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  2. TypeKit

    Type Kit isn't working :( I've shut down and restarted my computer multiple times :(

    1 vote

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  3. Changing font size or leading doesn't get applied but jumps with Undo

    When editing type, I will attempt to change its pt size or leading and no changes are made. When I attempt to undo those changes it jumps back about 10 steps. This happens at least once a day. I run the most recent macOS and CC.

    1 vote

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  4. Ver 23.03 Adding text deletes new layer

    When I create a new layer, and select the Type tool and create a new character or type element, AI automatically deletes my new layer and adds the text to a locked layer that I previously created.

    1 vote

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  5. Type size not working after scaling text with transform/scale

    After selecting a line of type with the selection tool, and then scaling it with right click, transform / scale / 'percentage' , I can then no longer assign different type sizes in pixels or points to the text using the text tool.

    1 vote

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  6. Tilde shows up in text box

    Illustrator CC 23.0.3 Precision 5820 Tower,Intel Xeon W2102
    16 GB RAM, 64 bit, Win 10 Pro

    Working with any text box, the tilde character shows up at insertion point. Even if no typing is happening.

    1 vote

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  7. illustrator when I try to type something it is shown with some prepared text

    when i try to click the T button to creat new text, it is shown already made some text example with has tag. This has tag is hidden and if I click "show hidden character" it is shown with # . Can I start with completely blind text function without this suggested pre-made alphabet arrangement looks like some word (but doesn't make sense, it is just look like preview of the text).

    1 vote

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  8. Typing French

    I am having an issue typing French accents in Illustrator. For some reason the accents are not appearing above the letter but beside it. ê is how it should look but in illustrator the accent would be to the left of the e. Am i doing something wrong? option + i then the letter... etc

    1 vote

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  9. Cannot paste text from Chrome to Illustrator

    I use Wrike within Google Chrome for workflow and am given copy to use in various graphics. Since updating to 23.0.3 Illustrator does not paste from Wrike/Chrome. When I restart illustrator it sometimes goes back to normal but then randomly it will stop working later on

    1 vote

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  10. Wrong selection

    When I select a type section and attempt to resize it Illustrator applies the edits to a different area of type.

    1 vote

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  11. Millimeter setting for font size not correct! cost me $1000s in reprinting

    I'm a freelance designer working for a top hair care brand which markets their products world wide. We had our entire front label product run rejected because it did not meet EU regulatory standards for ml and net weight type size. When creating the labels the first time I set my font size from points to mm to ensure I met the minimum size requirements of 3mm. Imagine my surprise when we heard from our EU distributor our product was rejected! This is where I made my mistake I trusted Adobe Illustrator program to ensure when I set a font…

    1 vote

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  12. Illustrator will not use Verdana.ttf

    Made PDF from Bridge using Verdana.ttf. Open PDF in illustrator on same mac and it will not see the Verdana fonts, wants to change them to an OTF version which is not even on my system. Causing numerous issues since my client just changed to Verdana for universal access documents.

    1 vote

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  13. Sentence case deletes first letter of each line.

    I use the change case multiple times daily, since I frequently receive text content in all caps. I recently started using Illustrator CC 23.0.2. Anytime I use (specifically) the "sentence case" option it deletes the first letter of each (paragraph) line. It's extremely annoying. I have to open InDesign to do it and change it there, then bring it back into Illustrator.

    1 vote

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  14. Font style descriptor repeated in the Font's name

    I just created and exported a new font using Glyphs app.
    While I was testing it, I realize how the style descriptor "Regular" appeared in the name as well.
    Tried to fix this with Glyphs support as long as I discovered it's this way only on Illustrator.
    No repetition on Photoshop or other non-Adobe apps.
    Problem goes away if I have 2 or more styles, but other single-styled fonts (like Impact) don't have this repetition.
    Might be a bug?

    1 vote

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  15. Asks me to login to Creative Cloud when I try to "Find Fonts"

    When I try to search for non-native fonts that I've downloaded after opening a file from a non-Adobe cloud program, it says I need to go to "Help" and log in to Creative CLoud. When I go to "Help", it says I'm already signed in. Restarting the program and trying again does not fix the problem.

    1 vote

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  16. Unwanted spacing when hitting certain keys

    Mac OS 10.14.1 running Illustrator 23.0.2
    When entering text, certain keys will make the cursor skip around, not allowing the proper formatting of the text.

    I was trying to type G. Echinulata, and when I got to 'n', the cursor skipped backwards, separating the first and second part of the text. Using an upercase 'N' seems to work as expected.

    I've experienced this with lowecase 'n', and 'f'.

    1 vote

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  17. PNG export

    when I export any file as PNG / JPEG which included type the font become broken/blur

    I am not sure how can I overcome this issue i tried from different accounts and computer as well but is still the same

    1 vote

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  18. Transform the Height of a Font Object issues

    masOS High Sierra - Illustrator 23.0.2
    When I try to Transform the Height of font object, it move the object instead of changing the Height of the object. If you Create Outlines, it's ok.

    1 vote

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  19. Keyboard arrows when typing in the Text Tool

    When typing within the text tool, my keyboard arrow keys fail to move the cursor between chars.

    1 vote

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  20. Type On A Path text not sticking exactly to path

    When Type On A Path is applied to a circle, some type is input, and the type is rotated by effect (not permanently), the type no longer stays on the path.

    1 vote

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