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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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941 results found

  1. Missing close, minimize, and maximize buttons

    I use Magnet and whenever I snap the window to the full screen (4K) the maximize, minimize and close buttons all disappear.

    MacOS Big Sur, version 11.3.1
    Adobe Illustrator Desktop (M1 Beta)

    1 vote

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  2. Arrow Head and Font Drop Down in Floating Panels display bug on Multiple displays

    The Arrow Head drop down menu in the Stroke panel pops up in weird places as shown in the attached video.

    Similarly, the fonts drop-down menu in the Character panel seems to be showing much larger than it normally would.

    This only happens when I am using multiple screens.

    1 vote

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  3. Tooltips in Recolor Artwork Panel are Backwards

    It seems to me that the tooltips in the Recolor Artwork panel are backwards.

    The left button's tooltip tells me that that button controls Saturation and Hue, but once selected, the slider's tooltip tells me that it adjusts Brightness, which it actually does.

    The right button's tooltip tells me that that button controls Brightness and Hue, but once selected, the slider's tooltip tells me that it adjusts Saturation, which it actually does.

    If I am misunderstanding something, then the tooltips are at the very least extremely confusing.

    I'm using Illustrator 25.2.1 on macOS 10.14.6.

    1 vote

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    I am happy to share that we have fixed this bug in our latest release – 26.0.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  4. Viewing Multi Page Layouts Switches to Full View/Page View

    Viewing Multi Page Layouts, Single Page Views, will Switch to Full Layout at end of row. Misses the 1st page of next row. using the navigation arrows bottom left of window.

    1 vote

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  5. Selection Highlight stops working

    After working on a file for several minutes or hours ... the selection highlight feature stops working. The active selection is not highlighted. Sometimes, if I move it around, is starts to work. Other times, it does not work even if I move it around. It gets annoying when I'm trying to work fast and I do not know what I have selected to apply a modification.

    Seems to go away when I restart AI, but it is not practical be restarting AI every-time I open a new file to work on or copy from.

    AI 25.2.1, MacBook Pro 16",…

    1 vote

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  6. Keyboard Zoom Controls

    Keyboard zoom controls not working on latest beta for M1

    1 vote

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  7. Illustrator Closes multiple menu items

    Dear Adobe

    I have recently come across a bug when multiple files are open in illustrator. When you close one of them it closes them all.

    Please can you kindly investigate this. It is an absolute pain when saving out multiple logo files.

    It might be my latest software update

    Look forward to hearing from you

    Best wishes

    Jay

    Look foward to heariong from you

    1 vote

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  8. Fermer fichier

    os 10.14.6
    version 25.2.2
    J'ouvre plusieurs fichiers. Quand j'en ferme un, soit par le raccourci cmd w, soit par le menu fichier >fermer, il veut me fermer tous les autres… (comme si j'appuyais sur alt en même temps)

    1 vote

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  9. fonts in character window very small

    Font preview in character window very small on my second monitor (hires Dell 24 inch), see screenshot in enclosed file.

    1 vote

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  10. Adobe Color panel not working - cut off

    The Adobe colour theme panel does not work - it is persistently cut off to the right hand side, the panel can not be dragged to the right and fully opened up. It is unusable. It does not behave correctly when docked with another panel either.

    Serious bug that has been around for ages, well over a year and not fixed.

    Current version of illustrator on fully up to date windows 10 machine 64 bit.

    Preferences have been cleared/re-set, as has cache. I've also reinstalled illustrator and get same behavior. I've also tried with general Ui font size setting, nothing…

    1 vote

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  11. Angezeigte Höhe eines Kreises und Position ist falsch.

    Windows Illustrator Version 25.2.1 64bit

    Zum radialen Anordnen von Zahlen benutze ich immer einen runden Aussenkreis.

    Wie folgt gehe ich dabei vor:

    • Arbeitkreis Zeichnen XY auf 0, Ø40mm
    • zu positionierende Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • nächste Zahl anwählen > und positionieren : X 0 Y 13mm
    • Kreis und Zahl anwählen drehen um 18°
    • und so weiter

    jedoch musste ich jetzt feststellen, dass sich die angezeigte Höhe des Kreises in der Werkzeugleiste der Höhe der sich im Kreis befindenden Zahlen anpasst und auch die Y Position dadurch ändert. Obwohl…

    1 vote

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  12. Locking everything exept one vector

    Hi, week ago i updated from AI 2015 to AI 2021 and had this issue a couple of times, while isolating a vector i get stuck in it, everything else becomse grayish and i cant get back in to all the layers, i can interact with them however theres gray over all of them, hope the image explains it better. If i save the file and close it and open it its still the same problem, i guess its some feature, but i don't know how to deactivate it and haven't found any help online. Thanks!

    1 vote

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  13. dialogs in light mode, macos

    when saving or opening, system dialog appears in light mode. all the preferences of macos and illustrator's are set to dark mode.

    1 vote

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  14. Ich vermisse den einfachen Einstieg in Illustrator

    Warum ist es auf einmal nicht mehr möglich ein simples Dokument in A4 in Illustrator zu öffnen. Schon ziemlich dämlich gemacht. Wer will denn immer diese Vorlagen? Kreativ geht auch anders!! Kann ich das irgendwie ändern? Das ist einfach nur doof!

    1 vote

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  15. 1 vote

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  16. Illustrator uses precise cursors despite being disabled

    From CS6 till CC 25.2, Illustrator has always mistakenly used precise cursors every now and then, despite the fact that the option is disabled in the preferences. Please fix this issue (Windows version).

    1 vote

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  17. Align Function is not working as intended.

    When aligning or distributing multiple elements, they are not aligning as they should be, there is a bug and these functions are not working normally since the last update.

    1 vote

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  18. Illustrator ignores the names of directory aliases in the Library button of the Graphic Styles palette.

    Man this is a super fiddly bug and it is gonna slide right down the bottom of the priority pile given that most of your resources are currently tied up in "rewrite this whole codebase from scratch for iOS" but hey. It's a tiny little one and maybe it's an easy one to slip into someone's queue for when they need a break from that.

    Anyway. So I'm on OSX, and I still prefer to manage my style/brush/symbol/etc libraries by using the computer's filesystem instead of trying to figure out the Libraries palette.

    And I just discovered that if you…

    1 vote

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  19. Changing size when creating a new doc

    There is a small bug that has been introduced into Adobe illustrator a few versions ago that hasn't been corrected. I simply want to make you aware of it so that the development team can take a look. When creating a new file and entering in the dimensions, the dimension values can't be 'selected and deleted'. They don't highlight so you can't select and delete them like you can any other value box in illustrator. You have to click into them, then hit the backspace. It's minor but annoying that they don't work the same way as everything else.

    1 vote

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  20. Tool palettes on 2nd screen don't always act on the current file

    I keep my main screen clear by putting option palettes on my second screen, which mostly works perfectly. However, if I have another document open on that second screen, some commands get applied that second-screen document instead of the one I'm currently working on the main screen.

    To recreate this: On a 2-screen setup open a document on each screen, working in a document on screen 1 while the Layers Palette is on screen 2 out of the way.

    Click the eye symbol to hide a layer and it affects the live document on screen 1, as you'd expect.

    Option…

    1 vote

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