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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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939 results found

  1. Disalligned Cursor

    Illustrator Version 25.2.1
    Mac Book Air M1 and iMac Retina 2019 macOS with Big Sur 11.2.3

    The cursor is misaligned from its coordinates.

    File created whit Apple Silicon Mac

    1 vote

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  2. If an AI doc is opened, every other AI document pops up

    Mac desktop 11.2.2, AI 25.2. Opening a new AI document, or even just selecting AI, causes documents I've minimized to the Dock to pop up. That's annoying, I minimized them because I want them available but only when I want them. Please give us an option to stop this behavior.

    1 vote

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  3. Previews no longer available

    Since upgrading to Catalina I no longer have previews of documents. They are now all empty boxes. Any idea how to bring them back?

    1 vote

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  4. presentation mode - HDR Bug

    Whenever I exit presentation mode my screen becomes super washed out and it disables HDR from the Windows settings.

    1 vote

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  5. Library Panel Thumbnails Too Dark

    I have always used the darkest setting of the Brightness UI preference. All the items in my library were easily viewable and readable as each thumbnail had a white background. Now they are all dark and the text is unreadable and my logos are harder to tell apart. The panel can be dark but I need the background of the library asset itself to be white.
    Version: 25.02
    Windows Version 10.0.18363 Build 18363

    1 vote

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  6. adobe color theme

    Not showing complete screen. It cuts off at the edges of it. doesn't work effectively.

    Windows 10
    Adobe Illustrator v 25.2

    1 vote

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  7. Smart Guides snaps to document origin

    iMac 5K 2019, OS X 10.16
    3.6 GHz 8-Core i9
    32 GB DDR4

    Illustrator 25.1

    Moving an item or group while working outside of artboard causes snapping effect where group snaps to bottom left corner of artboard instead of moving smoothly from original position. This occurs when Smart Guides are turned on. Turning off Smart Guides seems to return to expected behaviour.

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  8. Workspace Panels Disappearing and/or not opening

    I have a problem with workspace panels not showing up sometimes, or showing up but won't expand in order to use them after I launch Illustrator. The problem only affects the panels on the right, it never affects the toolbar or control panel.

    I have had this problem over many versions of Illustrator, on different operating systems including fresh Adobe and Mac OS installs from scratch (not migrated) However I am currently on Mac OS 10.15.6 using Illustrator 25.1 and now very fed up with the bug.

    A brief Google search shows others are having the issue too: https://community.adobe.com/t5/illustrator/workspace-panels-disappearing-and-or-not-opening/td-p/6781529?page=11

    When…

    1 vote

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  9. A4 template out of size from home screen's quick new file

    When I click on new A4 file button from the quick actions in the home screen of illustrator, it leads to a new file with a totally out of size template (see screenshots) : 74,083 x 104,775mm instead of 210 x 297mm

    I'm on windows 10, illustrator v25.1 (french version)

    1 vote

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  10. Bugs avec Windows 10 Pro

    De nombreux bugs d'utilisation des logiciels Adobe avec Windows 10 Pro (In Design / Illustrator et Photoshop).
    Création de Nouveau document : les options de nouveau document ne répondent pas (dans l'interface de démarrage du logiciel et dans le logiciel par le menu), même constat dans InDesign.
    Merci de trouver des solutions à tous ces bugs présents dans la suite Adobe pour ceux et celles qui comme moi, utilisent Winsdows 10 Pro pour travailler.

    1 vote

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  11. Recolor artwork screen size

    I can't access the Advanced options as the screen does not fit the max window size

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  12. Illustrator Save as dialog box forgets custom size and position, other things

    [macOS Big Sur 11.1, Illustrator 25.1]

    In all previous versions of Illustrator, once you manually re-size and re-position the Save as dialog box, it stays that way -- at least until Illustrator quits. Its default size now it is tiny and unmanageable, and I have to re-size it every single time I save a file. Furthermore, it always defaults to the local user Documents folder, instead of the document's original folder. Finally, the entire file name AND EXTENSION are highlighted, when it always used to be just the file name. Change that all back, please.

    1 vote

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  13. No tools on illustrator 2021

    Im on the last version of illustrator (on the date of 2021-01-20 at 9:47 am EST) and when i launch illustrator and create a project, there is no tools at all, when i change a settings in the window tab, nothing change

    1 vote

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  14. Can't select text. I have to drag over it but then I can't move the text box.

    When I open a file, I can select a text box one time. Then I have to drag over the text to select it. I can't move the text at all with the selection tool. I have to use my arrow keys.

    I've been using Illustrator professionally for 17 years. It gets slower with every update. I don't understand the need for changes when they make it harder to use.

    windows 10 64bit, illustrator 24.3

    1 vote

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  15. 1 vote

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  16. Pipette

    Pipette is missing since last update.

    1 vote

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  17. Toolbar not opening up tool menues / other tools on hover or clicking of triangle

    Illustrator 25..0.1 on MacBook Pro 2016 running Big Sur 11.1

    My toolbar does not allow me to access any of the other tools / submenues to change tools. Neither clicking the little triangle, nor hovering will open up the submenues. I can cycle through the visible tool icons by clicking while holding option, but have to open up submenues through Windw/... to get to tools / change settings. A real bother in my workflow.

    I've tried reinstalling Illustrator, no avail. I also can't reset the toolbar - that option is greyed out. No difference if I use the advanced or…

    1 vote

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  18. Illustrator 2021 startet nicht vollständig. Kein Gebrauch möglich

    Betriebssystem: Windows 10 Home, 64 bit

    Nach dem Update der Programme funktioniert Illustrator nicht mehr. Bereits beim Start kommt eine Fehlermeldung über fehlende Plug ins (?) siehe Bild1 und anschließend erscheint eine schwarze Benutzeroberfläche mit Menü-Bar, die aber nicht reagiert. Trotz Deinstallation und Neuinstalltion hat sich das Problem nicht gelöst.

    1 vote

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  19. Windows Shortcut for Replacing Images No Longer Works Properly

    Previously in the Windows desktop version, the shortcut Alt + F, L, C would replace the content of a placed image. Alt + F, L still works to bring up the Place navigation pane, but then the C is underlined for both "Open Cloud Document" and "Replace"; since cloud comes first, there is no way to use a shortcut to replace an image from your desktop. Please change one of the options so I can use a shortcut to perform this task again—I sometimes need it a hundred times a day.

    1 vote

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  20. 1 vote

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