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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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995 results found

  1. Auswahl-Darstellungsproblem – Auswahl praktisch unsichtbar

    Illustrator 25.4.1 / Mac OS 10.14.6
    Aktive Griffe werden weiß dargestellt statt in der Farbe der jeweiligen Ebene.
    Wird ein Pfadsegment bewegt, erscheint dieses beim Bewegen auch weiß statt farbig.
    Auswahl praktisch nicht sichtbar, Arbeiten so kaum möglich.
    Aktive Griffe sollten gefüllt + in der Farbe der jeweiligen Ebene erscheinen, wie gewohnt. Auch die Vorschau einer Pfadkontur oder eines mit der Maus gezogenen Auswahlrechtecks.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  2. Recently opened file not visible when starting illustrator on Mac OS

    When opening illustrator for the first time the recently worked files are not shown on the home page.
    My MacOs Big Sur 11.5.2
    Illustrator Version 25.4.1

    1 vote

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  3. Shift + mouse3

    Shift + mouse3 activate Rotate view tool, but this not work.

    1 vote

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  4. 1 vote

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  5. Layers Won't Expand or Collapse, Locking and Hiding Layers Struggle to Work 25.4.1

    I've been having an issue with my layers panel. The layers won't expand or collapse as the title suggests. Every time I click the arrow to either expand or collapse a layer/group nothing happens. It struggles to view/hide layers when the eye icon is pushed, same with locking layers.

    I'm on version 25.4.1 on Windows, no plugins, no tablet.

    Things I've done to try and remedy this:
    -Restarted program
    -Restarted Computer
    -Tried to clear preferences (several times alt+Ctrl+shift on startup)
    -Attempted to go manually into clear preferences at "<OSDisk>\Users<username>\AppData\Roaming\Adobe\Adobe Illustrator <version number> Settings\en_US*\x64\Adobe Illustrator Prefs" I got to ...roaming\adobe\adobe illustrator,…

    1 vote

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  6. Artboards and Smart guide heads up displays do not show data, just gray boxes

    none of my dartboards have their numbers Iartboard 1, dartboard 2, etc.) nor does the heads up measurement box of the smart guides show any data, it is just a gray box. The attached file only shows the lack of numbering of the artboards, not the smart guide heads up display

    1 vote

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  7. キーボードショートカットの設定が機能しない

    キーボードショートカットの内、変形ー移動コマンドのショートカット Shift+Ctrl+Mキーが機能しない。ショートカットの設定ではこのように設定されている。他のショートカットは正しく機能しているようだ。

    1 vote

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    追加情報がありませんので、こちらは仕様ということで対応完了とさせていただきます。
    コメントはオープンとしておきますので、何かありましたらコメントをご記入ください。

    今後ともよろしくお願いします。

    Illustrator チーム

  8. Illustrator Mac - Windowed Mode window traffic lights not working as per UI spec.

    The Alt Key is supposed to present options to move the window between different screens and to resize, zoom, go half-screen wide etc. Illustrator 2021 Mac does not do this.

    1 vote

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  9. Champ de texte invisible

    Tous les champs de texte ne sont plus visibles quand ils sont sélectionnés

    1 vote

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  10. Bounding Box is invisible on Apple display, but not on MacBook

    I use a MacBook Pro with a Thunderbolt Display attached. With recent upgrade, the bounding box becomes invisible when viewed on the display, but is visible when viewed on the MacBook. Artboards are also very pale grey, very hard to see, (when adding new ones)

    1 vote

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  11. Navigator contents not filling up window

    I posted this in the forum too.
    in the latest update, contents of navigator do not fill the window.

    Not only that, they are not even centered.
    Navigator options are set to "view artboard contents only".
    I tried checking/unchecking, but same weird beahviour.
    So here are some screenshots.

    Illustrator window, and then Illustrator Navigator. Not only do the artboards not fit the window, they are cramped on the right side.
    The second pair shows Ps behaving properly. You can notice behind PS Navigator is Ai Navigator and size discrepancy.
    Is this a bug to be fixed?
    Please bring back previous…

    1 vote

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  12. 1 vote

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  13. Tool Tip for the "Get familiar with illustrator..." button doesn't go away

    Unable to close this tool tip.
    No text is showing and it doesn't go away.
    I've uninstalled/reinstalled.
    This happens for 25.23.0 and 25.23.1 - which I've tried.

    Changing the view to Presentation View and escaping out of it moves the box to the bottom right.

    1 vote

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  14. I can't see my workspace

    I open AI and all my tools bar, control bar and work space are disappear.
    About tools bar and control bar I can reopen it but work space didn't work and I don't see it again.

    1 vote

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  15. Thumbnail in Library is cropped

    Hi, I made a wing which I have used 3D rotate function and another effect. so when Added the transformed object to library. it coropped arround the original design and cut off the bottom part of the transformed object. I hope the picture explains it enough.

    1 vote

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  16. Issue with Illustrator starting page screen

    Since the last 2-3 days whenever I open illustrator, the starting page screen is appearing this way (see attached image). I don't know what I can do to fix it.

    1 vote

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  17. Selection in the right pane

    Since a recent update of Illustrator, it has been very difficult or even almost impossible to select data in the right panels with the mouse. The cursor is stuck, and you must either use the keyboard to erase data and change their value or double-click on the data and replace its value.
    This bug was not present in the former versions of Illustrator (Windows).
    Regards,
    Pascal Garin

    1 vote

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  18. Window size is unchanged when unplugging from an external display

    Illustrator version: 25.3

    OS: macOS
    Version: 11.4
    Process Architecture: arm64
    Built-In Memory: 16384 MB

    I use my laptop either by itself (13" display) or in clamshell mode (connected to an external 24" display). If I have been using the external display and unplug it to use the laptop's display, the Illustrator window remains the same size as it was on the external monitor. The window is much larger than the screen size and needs to be manually resized. Double clicking on the edge of the window does not resize it.

    Expected result: Moving the illustrator window from one display to…

    1 vote

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  19. 投げ縄ツール

    投げ縄選択ツールが機能しない。

    1 vote

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    ご報告いただいた現象は再現できず、追加情報もございませんので、こちらは一旦、対応終了とさせていただきます。
    今後、同様の現象が発生した場合には、こちらにコメントをお寄せください。

    よろしくお願いいたします。

    Illustrator チーム

  20. 1 vote

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