Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
371 results found
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The top of my screen is glitching out whenever I open Ai ver 27.1.1
I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.
2 votes -
Greyed out when view by GPU (Apple Silicon)
On Mac with Apple Silicon, images greyed out when choosing View by GPU and the colours are not accurate, and only display correctly when viewed by CPU.
2 votes -
Illustrator crash and spikes GPU (3080ti) requesting more VRAM than usual error code 6 with pid=263
Hello,
Details of your operating system: Windows 11 Pro Version 10.0.22000
The version of Adobe Illustrator (desktop) : 26.5
I work with high-amount data content and AI keeps crashing randomly, on a stable high end station with 12900k, 32GB of RAM and a 3080ti.To reproduce the issue:
I work with these rather heavier files up to a point
the whole PC stalls and freezes, (inclusively desktop and any app), mouse can't be moved, no input can be taken.
After a few seconds or 1+ minute, i hear the sound stuttering (if i was playing music during the crash)
then…2 votes -
Document grid with dots fails to render clean pixels. GPU/CPU rendering differs.
The dotted document grid renders differently between CPU and GPU modes. None of the alternatives renders perfect pixels in the selected grid color.
CPU renders vertically lighter smeared dots.
GPU renders horizontally smeared dots.See attached screenshots.
This may relate to another bug report i've posted:
https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44269260-bug-view-grid-dots-1px-freezes-illustrator2 votes -
Coordinates not showing in Overprint Preview
On Intel Macs running Monterey (Issue does not appear to happen on Apple Silicon Macs), with the GPU Performance turned off the coordinates do not show when dragging an anchor point. If GPU Performance is turned on it does work but only in Outline View.
Steps to Reproduce
1. Create blank file, have GPU Performance turned off
2. Drag to create a new square object
3. Turn GPU Performance on and change to Outline View
4. Drag to create a new square object (Coordinates now show in Outline View)
5. Change to Overprint Preview
6. Drag to create a new…2 votes -
Color change with the CPU/GPU overview with an external display
Hello, I am on a 14" MacBook Pro. 2021
On the MacBook screen the rendering change (CPU/GPU) does not change the color and everything works fine.
However on an external screen the GPU rendering gives bad color (often distorted and duller), by activating the CPU rendering the color becomes normal on the external screen.
In GPU rendering on the external screen for example, the dropper does not pick up the right color (its link images).
On the other hand, once the color has been cut in CPU rendering, we can put back the GPU rendering (the colors become desaturated) but…
2 votes -
Illustrator 2022 GPU Preview freezes on file load/zoom/switch with RTX 2060 and RTX 3060
Illustrator 2022 (26.2.1) freezes for up to 5 minutes when GPU Preview is enabled on file load, zoom, switch. The CPU usage rises to 99% during the freeze and a system level interruption is observed at the end of the freeze that lasts up to 10 seconds. A memory leak takes place after every freeze even after all files are closed. Only closing Illustrator entirely releases de the abnormally allocated memory. CPU Preview is not affected by this.
The tested systems are:
Setup 1:
Windows 11 64-bit, 21H2, 22000.652
Intel Core i7-9700F
32 GB RAM - DDR4-2666 - Dual Channel…2 votes -
bounding box off centered or not aligned to object correctly
The bounding box is off centered on my objects. I have all of the "Snap to.." options off, Preview bounds is off and I do not have any of the "align to pixel grid" options on. I created a new file and did a random rectangle and it is still off, but not as severe on the file that I am working on. I did try the "Reset bounding box" option and nothing changed. The screenshots are all objects without a stroke. I am on a Mac. I don't see this problem on the PC.
2 votes -
Direct selection tool appears to move whole object until mouse release
When part of an object is selected using the direct selection tool (selection tool and holding 'V' key down) the whole object appears to move to the new position until the mouse is released, at which point all the unselected points snap back to their original position. I'm assuming this is a bug and not intended?
2 votes -
Enlarging makes preview disappear
When I zoom in extremely large, the image disappears. This happens with CPU activated and not activated.
2 votes -
CPU Preview defaults even for basic usage (Macbook Pro 2019)
CPU Preview is forced even with basic files with horrible performance. Can not choose GPU Preview after a few moment.
Adobe Illustrator 26.0.3
macOS 12.2.1
MacBook Pro 2019
2.4 GHz i9 | 32GB RAM | Radeon Pro 5500M 8GB2 votes -
Illustrator 2021 and 2022 Zoom not working correctly after OS update to Monterey
Like the title says, after update to Monterey.... when using Illustrator 21 or 22 when zooming into an object, either vector, tiff, eps on the document the screen goes gray about 150% to 300%. I have reset many things, GPU.... reset preferences, colors, overprint off and on.... nothing seems to correct it. This happened Only after going from Big Sur to Monterey. Attached is a screen shot at 100% zoom, then the same art at 300%. The art is all vector, that really doesn't matter, vector and images act the same when zooming. Another screen shots on another job at…
2 votes -
Screen bug, pixels
I create a new file and the screen starts to pixelize, If I move the mouse the pixels move too and they don't disappear
2 votes -
GPU not working with Wacom when using Illustrator
When using my Wacom Cintiq Illustrator colours de saturate and fade. When I uncheck GPU performance the problem disappears and the colours return to as they should be. But I want to use my GPU for complex artwork
The problem does not occur on my desktop monitor only on my Cintiq.
I am using a Mac2 votes -
Illustrator Zooming issue over 1600%
Zooming over 1600%
go to View, Screen Mode, then change from normal mode to Full Screen mode with menu Bar2 votes -
ERROR with drop shadow when blend
the object disappears in pieces
2 votes -
AMD Radeon Pro 580 rendering bug
Hi, I have a 2017 iMac Retina 5k 27", 64GB RAM, Mac OS Catalina 10.15.7 with AMD Radeon Pro 580 GPU, 8Gb VRAM, driver version 01.00.931, Illustrator 25.4.1. I am getting odd effects in rendering of linear gradients where angular areas of colour appear at higher magnifications. If the GPU is turned off in Illustrator prefs the effect disappears. Please see screenshot attached showing the effect with GPU. Is there a fix for this, please?
2 votes -
Jittering / flickering content when scaling Ai windows on M1 Pro Macbook Pro 2021.
Jittering content when scaling Ai windows on M1 Pro MBP. Seems to be a GPU render glitch.
2 votes -
Stroke display error when stroke is 0.001mm
Stroke does not display correctly for very fine stroke lines on curves (for example 0.001mm). If the change the stroke to 0.1mm it displays perfectly, but when 0.001mm the appears to be large vectors filled in. There are not "really" there - it is just a display issue, but very easy to reproduce.
Since 0.001mm is a common stroke width for Laser Cutters, this is a big problem as it is difficult to work with detailed drawings when it does not display correctly. See the attached sample for a very simple example.2 votes -
pattern glitch
When moving an object with a pattern fill, I get these streaks and the lag is TERRIBLE. This also happens when editing a pattern as well.
I'm working on a new iMac with an M1 chip. So far my Adobe programs run very slowly... not the upgrade I thought I'd be making.
Please fix the pattern interface.
2 votes
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