Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
342 results found
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New file window always in fullscreen instead of previous window size
In the past, Illustrator opened a new file to the size and position of the previous window. Now it ALWAYS goes to full screen, and I then ALWAYS have to size it back down to how I want it. this is a new and unwanted behavior, so please fix it. Thanks.
1 vote -
Ao arrastar uma prancheta, a arte que está nela não acompanha a trajetória da prancheta
Ao arrastar uma prancheta, a arte que está nela não acompanha a trajetória da prancheta. No vídeo demostro o bug, em momento algum removi o dedo do trackpad ou parei de pressioná-lo. Isso atrapalha muito a organização das minhas pranchetas no arquivo
1 vote -
Artboard Tool doesn’t create artboards based on a clicked object with an expected precision
When using the Artboard Tool to click on an object, an artboard should be created accordingly. However, this feature rarely works as expected, and the success rate is unacceptably low. We kindly request improvements to ensure more consistent and reliable performance.
1 vote'As expected' — how so? What result do you get? Can you share an example of a behavior you think shouldn’t be, a test file, a video, please?
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Artboard size units not right
Ai 29.4 / Sequoia 15.4
Create an artboard of 59,4 x 60 cm, add some graphics. Save as .pdf.
Place in InDesign, and see how it is actually 5,94 x 6 cm.
I think Illustrator messes with mm and cm.1 vote -
Documents don't open
If I create a new document the dialog appears and I select the option and hit OK. Then the screen does not show the document. Only a gray screen. The same happens when I try to open an existent document. I have to close and and open several times until it opens or create the document.
1 vote -
Can’t paste from Photoshop
It works from Photoshop to Illustrator (I had to ensure both were Illustrator2025/Photoshop2025 were running)
1 vote -
Paste in the same place is failing
El comando para pegar en el mismo lugar está fallando, los objetos copiados desde un lienzo y pegados a otro de igual tamaño se pegan en posiciones diferentes.
1 voteJoan, can you please share both the file and the demonstration video? Please make sure the it’s clearly seen which artboard is active when you copy and when you paste.
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Recent section in New Document dialog is empty with the newest update
Latest updates cause a problem when creating a New File. The history of past artboard sizes is being wiped out on startup leaving only preset formats to choose from. I do not use any of those, I often use a 50"x100" to design in and would just click on it when needed in the large pane. There is now not even an option to customize the new file unless you choose one of the useless presets and modify it, this slows down production and is annoying as ****. This appeared in the update yesterday and is still there today- I…
1 vote -
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
I saved my file. Next day I see, artboard 3 with all its contents have vanished!! I never deleted the page!
1 vote -
Locked guides not moving with the artboard with Move Locked and Hidden Artwork with Artboard enabled
Locked guides are not moving with the artboard, despite "Move Locked and Hidden Artwork with Artboard" being enabled in Preferences > Selection & Anchor Display.
1 vote -
Contextual Task Bar Preventing Artboard Creation
Normally when you click on an object you can create an artboard to fit to that graphic. However, when the Contextual Task Bar is open it bugs out and doesn't allow this.
1 vote -
1 vote
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An empty document that makes Pathfinder Unite fail and a bounding box to become loose
I am sending you an empty Illustrator file that leads to Illustrator starts to glitch badly. These are not Illustrator glitches, but a change in Illustrator's behavior due to the open document. But behavior of the App that depends on open document is a bug itself isn't it?
This document is completely empty. And how can error be reproduced? Below are 2 examples:
The Unite operation does not work:
1. Open the document.
2. Create 2 intersecting rectangles.
3. Apply Pathfinder / Unite.
4. The operation is unsuccessful.Image rotation does not work:
1. Open the document.
2. Import any…1 vote -
Dimensions of this page are out of range
The original file i used to make a back wall design has worked for years now and every time i update it, it still works. UNTIL NOW. The image REFUSES to save as a PDF or anything, as it says the dimensions of this page are out of range... EVERYTHING is within the canvas but still refuses to work. If it saves as a PNG, it cuts off part of the sides, EVEN if i shrink it down WAY smaller into the box, it STILL cuts off stuff in the PNGS. What is wrong????? AI its self keeps freezing... yes…
1 vote -
Guides duplicate and fly away when grabbed
When I grab a guide (square made by me, not ruler) by the edge and drag it, it duplicates and the double is flying away, kind of like a floater in your eye
1 vote -
New Document has strange green lines, rulers, checkered background, and second artboard
My Illustrator recently updated to 28.7.1
Now, when I create a new document in Illustrator, the artboard/working area looks like the attached file.
I'm confused at what this is and the checkerboard background is messing up my vision!!
How do I go back to the plain dark gray work surface with WHITE artboard view?
Also, when I am trying to create 1 artboard, it keeps creating 2 artboards...one filling the whole background and 1 the size that I specified....
1 vote -
パッケージ 書き出しについて
作成データをパッケージ化するとリンクファイルを書き出す時とそうでない時があります。
パッケージオプションで「リンクをコピー」「再リンク」にチェックいれています。時々リンクフォルダが作成されますが、一部のリンクのみです。
作成データをクライアントと頻繁に共有しますので、改善をお願いします。
1 vote -
Copying elements undos artwork name changes
Copying an element (regardless of what it is) will cause one of the artboards to change it's name.
There doesn't seem to be an logic to which artboard gets changed. In one file with 30+ artboards the it was somewhere in the middle.
The files are created using this template file: https://drive.google.com/file/d/1nzcO96j5o6T1Vanunp3_AF2Iq6wqefHs/view?usp=sharing
System:
MacBook Pro 16-inch, 2021
Apple M1 Pro - 16 GBIllustrator: 28.5
1 vote -
画板导出图片后缀命名规则不一致
画板导出图片后缀命名规则不一致
1 vote -
SVG Imports with missing/changing colors
This svg file opens correctly in browsers and even converts correctly in Inkscape, but in Illustrator all the colors change.
I'm using the latest illustrator as of May 2024 on Windows 11.
I tried attaching the SVG file but it gets removed for not being supported, nice...
1 vote
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