Skip to content

Illustrator (Desktop) Bugs

← Adobe Illustrator

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

50 results found

  1. Guias Inteligentes están fallando al momento de alinear

    Al momento de utilizar las guías inteligentes para alinear o mover objetos milimetricamente no queda en donde marca que está alineado.

    1 vote
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  2. Artboard's anchor points not working as expected.

    Illustrator 25.4.1, Windows 10 Pro 21H1 build 19043.1110
    I am trying to set the size of the artboard to the dimensions of certain elements in the drawing.
    For this I would pick an anchor point of an artboard and align it with an anchorpoint of an object, smart guides and every necessary snap option is active.
    However, the result is that the artboard is always off.
    After trying for some time I found out that it's not the anchor point of the artboard that is aligned with the other anchor point, but the cursor. And the cursor is always a…

    1 vote
    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  3. Anchor point position is not precise as if snapped to an unknown grid

    So, the issue is with the anchor point placement on the artboard. At one stage the bug happens and I am not free to move my anchor points where i want, or I create a new file and it happens from this moment on. It is not linked with any of the preferences, resolution, snap to grid etc.. I tried them all.

    So I have to find a previously created file where that doesn't happen, replace the vector content, resize my file and I'm good to go.

    When it happens I cannot: snap to point, snap to grid, scale is…

    1 vote
    2 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  4. Pen tool snapping

    The pen tool doesn’t currently snap to grid.

    1 vote
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  5. Object move increments is off

    Mac OS Catalina 10.15.6
    Illustrator 24.3
    Updated 09/26/2020

    1. Checked preferences, changed to .001 px and rebooted illustrator

    2. Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.

    3. After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.

    1 vote
    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

  6. Smart Guide glitch

    I am making icons in Illustrator.
    - Created a 1000px x 1000px file.
    - Set horizontal & vertical guides at midpoints - 500px, so the intersection is accurate centre of the document.
    - Using the pen tool, I hover to get the smart guide to snap to guide. BUT!!!! It snaps at position 500.5px not 500.0p.x Both horizontal & vertical are affected.

    The picture shows the "smart guides" assisting at the wrong point. The cursor vanished for the screenshot, but is hovering on "intersect".

    I reset Illustrator settings & started a new file with no other items. Illustrator V 24.3.…

    1 vote
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  7. Objects not snapping to point in Illustrator

    My objects or text boxes are not snapping to point (it is turned one), what do I do?

    1 vote
    1 comment  ·  Snapping  ·  Admin →
    How important is this to you?

  8. Snap to point not working

    Mac OS High Sierra 10.13.6, Illustrator 24.2

    Selection points no longer seem to appear on hover and snap to point isn't working even if I quit the app and restart.

    This is getting kind of ridiculous - trying to work is frustrating if you need to be precise with something.

    1 vote
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?

  9. Can't move an object less than 1 pt

    When I drag an object to move it, it will move in increments of 1pt (e.g. I cannot move it 0.5pt).

    1 vote
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?
    Request to Contact Support  ·  Anish Kumar responded

    I am closing the ticket due to lack of response.
    If you are still facing issue after Nitish’s suggestion, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    Thanks
    Anish Kumar
    Illustrator Team

  10. Expanding strokes lose ability to scale equally

    After expanding a stroke, when I shift + transform and scale, it does not scale equally on all sides.

    1 vote
    0 comments  ·  Snapping  ·  Admin →
    How important is this to you?
1 3 Next →
  • Don't see your idea?

Illustrator (Desktop) Bugs

Categories

Feedback and Knowledge Base

(thinking…)