Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
63 results found
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Action batch saving with data sets does not put out multiple files
I updated to version 25.4 and had a file with multiple data sets. I have an action that saves as a PDF and I wanted to "batch" this action as I have done multiple times in the past to create multiple PDFs.
However, now only one file gets saved and it gets overwritten constantly when the action repeats. The saved file name is whatever the file was saved as when recording the action, so it is not even the data set name.I have now reverted to the oldest version I could find which was 24.3 and it is working…
3 votesHi,
Apologies for the inconvenience due to this issue.Please help the Illustrator team in isolating this issue by sharing some details:
1.) Is this Issue still happening on your machine in the latest version 25.4.1 ?
2.) If yes, please provide Test and script file.
3) Video & steps with which you are facing issue.Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.
Thanks and Regards,
Rohit Jain
(Illustrator Team) -
スクリプトでアクションを実行するとフリーズする
Illustratorのアクションに「⌘+A」といういわゆる「すべて選択」アクションを作成し、「Select All」という名前を付けます。
Apple Script で「do script "Select All" from "testAction"」を実行すると、Illustrator がフリーズします。
この現象はver.25.2頃のバージョンでは発生していませんが、それ以降のバージョンでは発生します。
改善されることを願っています。
Create a so-called "Select All" action called "⌘+A" in Illustrator's actions and name it "Select All".
Illustrator freezes when you run "do script "Select All" from "testAction"" in Apple Script.
This phenomenon does not occur in versions around ver.25.2, but it does occur in later versions.
I hope it improves.
2 votes -
Keyboard Shortcuts Issue
I've encountered a bug where keyboard shortcuts, such as Ctrl+C, Ctrl+V, and Ctrl+Z, are not functioning correctly. This issue is happening consistently.
2 votes -
トラックパッドでの拡大縮小が出来ない
トラックパッドの２本指でのピンチで拡大縮小が
起動後、暫くすると出来なくなる。2 votes -
"The specifed PDF preset not found" error comes when save pdf action is called & joboption file is added after launching Illustrator
I have a code similar to below code in my plugin.
AIActionParamValueRef mActionParamValueRef;
ASErr result = sAIActionManager->AINewActionParamValue(&mActionParamValueRef);
result = sAIActionManager->AIActionSetInteger(mActionParamValueRef, kAIPDFOptionSetKey, kAIPDFOptionSetCustom);
result = sAIActionManager->AIActionSetString(mActionParamValueRef, kAIPDFOptionSetNameKey, "[sample]");
result = sAIActionManager->PlayActionEvent("adobe_saveDocumentAs", kDialogOff, mActionParamValueRef);Steps to reproduce the issue:
Launch illustrator.
Create a new PDF preset (sample.joboptions) file in C:\Users\username\AppData\Roaming\Adobe\Adobe PDF\Settings folder
Run the plugin which contains above sample code.
PDF saved successfully But Error dialog comes "The specified PDF preset is not found".
Note: Error is not reproducible if I goto "Edit > Adobe PDF Presets" and then close the dialog before running plugin.
2 votes -
Recording Flip Horizontal or Flip Vertical as an Action and running it crashes Illustrator
Apple M1 Mac Mini
Mac OS 12.3.1
Illustrator 26.2.1Create new action
Assign F4 as shortcut key
Record "Flip horizontal" under Transform panel menu
Stop recording
Select an object
Press F4
Illustrator crashes
This also happens with Flip Vertical as an action. Does this in any document.2 votes -
Alt + drag use Group Selection Tool cause illustrator crash
Illustrator 16.0.3
Windows 10 20H2 19042.1526
i7-10700 2.9GHZ
16GB RAM2 votes -
No option to stop recording an action when resetting workspace
When recording an action with Button Mode unchecked in the actions panel, there is currently no way to stop recording the action if you reset your Workspace with your Workspace having button mode enabled. As far as I know, there are also no hotkeys to start/stop recording for Actions either. Forced to restart Illustrator otherwise.
2 votes -
Vertical Scrollbar Malfunction with Tablet
I am on a Windows PC running Windows 10 Pro 22H2. I have been having this issue in Illustrator since version 28. I DID upgrade to version 29.1 and it still persists.
I am using a Huion Kamvas Pro 16 GT with the latest driver (15.7.6).
What is occurring is when I use the drawing tablet stylus to manually scroll the vertical scrollbar by grabbing the cursor with the stylus, Illustrator fails to stop scrolling even when removing the stylus from the cursor. Simply dragging the pen stylus across the screen causes everything to scroll wildly. The mouse will not…
1 vote -
1 vote
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Generative AI not working
Whenever I'm trying to generate something using the generative AI, it fails to generate and gives the following message shown in the picture. My Internet is totally fine but it still gives that message. Kindly help me with this problem!
Operating System: 64-Bit
Adobe Illustrator Version: 28.21 vote -
스포이드로 다른 쉐입을 찍으면 흰색깔로 바뀝니다.
원래 스포이드로 다른 쉐입을 찍으면 그 쉐입이 가지고 있는 속성(색깔, 획 등)이 모두 복사되어 들어와야 되는데 적용이 안됩니다.
무조건 흰색으로 바뀝니다.버전: 2021 (최신 버전도 똑같음. )
운영체제:
12th Gen Intel(R) Core(TM) i7-12700F 2.10 GHz
32.0GB(31.8GB 사용 가능)
64비트 운영 체제, x64 기반 프로세서
Windows 11 Home1 vote -
Direct selection tool doesn't work 90% of the time
90% of the time when I use the direct selection tool (and I'm sure I am using the rght tool because the curser turns white as it should when this tool is selected) I can't manipulate anchors and instead am dragging the entire shape.
1 vote -
zoom moves the path if selected
if I select a path and then zoom in or zoom out the path moves, as if it were attracted by a snap, Illustrator version 28.5
1 vote -
Can't change size
The cursor doesn't let me resize anything including text, images and figures.
It only allows me to change places but doesn't let me change the size.1 vote -
Annoying popup windows in toolbar
I just got a new computer and had to go to Illustrator 28 (Mac OS 12.7.1). Now nearly every time I want to draw an object or move something around, I get an annoying box full of options. It would be fine if the boxes came up on a right click, but I don't need to see them every darn time. I looked in Preferences but none of the obvious choices made them go away. After many years of Illustrator I know what the options are... I could also do without the automatic "Lorem ipsum" text, but that's relatively minor.…
1 vote -
artwork moving when i select on my macbook pro 2023
When I click to select artwork/objects on my 2023 macbook pro the artwork jumps position, I'm not dragging the artwork and didn't have the issue on earlier macbook (2017) or my 2019 imac. Makes working in illustator really awkward and is frustrating!
1 vote -
コピーできてない
win11 最新CCを使用
切り取り（ctl+X）をペースト(ctl+v)しているが
切り取りしたもの自体がなくなります（クリップボードに取れていない？）
貼り付けがスカされます。切り取りしているので、コピーし忘れではない。
このデータがおかしいのか、アップデートのせいなのか
PCがおかしいのか不明改善お願いします。
1 vote -
Se me cierra illustrator de manera inesperada y pierdo todos los cambios realizados
Se me cierra illustrator y pierdo el trabajo de mas de 4 hs, aún habiendo guardado el archivo en pdf. No se porque no reconoce todos los cambios y se cierra automáticamente sin informar ningun error. Tengo windows 10
1 vote -
can't create a new file in Illustrator
It crashed once and since then it won't let me create new files (even after reinstall)
1 vote
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