Skip to content

Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

45 results found

  1. Stroked Clipping Masks get unclipped on file reopening

    Using a clipping mask on photos works, but when I save the file, close it and reopen it, the photos are no longer clipped, but they're grouped with the mask/path instead. I then have to ungroup and reclip them every time I open it. It's happened several times. I should also note that I'm using a stroke color on the path/masks. There's one photo that isn't following the same behavior and it's working properly, but there's no discernible difference between it and the rest of the photos I'm using, whether it be size, mode or whatever.

    1 vote
    How important is this to you?
  2. Selecting all objects on layer via Layers panel not recognized by Intertwine

    AI 27.5
    Go to Layers panel
    Click target button for Objects layer (to select all paths on that layer)
    Choose Object > Intertwine... note that Make is gray
    Instead, in Layers panel click to select first object and Shift + click to select last object. Object > Intertwine > Make is available

    1 vote
    How important is this to you?
  3. When exporting an intertwined object to PDF the selection trace is preserved in the saved file

    Mac OS Ventura 13.0.1 (22A400)
    Illustrator 27.0.1

    The reproduction scenario is as following:
    1. Create two overlaying rings (I used pathfinder to make the hole in the middle).
    2. Select both objects
    3. Go to Object-Intertwine-Make and select the target area
    4. Save in PDF

    Even if the Flatten transparency was selected (as suggested in https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/45826375-intertwine-bug-when-export-as-pdf-x4 ), the tiny selection trace in the intertwined area can be viewed (see the attached file)

    1 vote
    How important is this to you?
  4. Measurement of a clipping path object bug on PC (Illustrator 26.0.1)

    I have a logo which uses a mesh gradient inside a clipping path. On my Mac the X and Y measurements relate to the object, ignoring the elements that are outside of the clipping path. When I share this with a colleague who is using the same version of Illustrator on a PC the measurements are different and relate to all the elements in the object and not just the clipping path? Any ideas?

    1 vote
    How important is this to you?
  5. clipping mask bugs...

    I'm currently using a latest CC version Ai and i encounter a problem/bug. When i create a clipping mask on a multiple objects for a final file. For example: An A4 artboard, i just did a last step clipping mask into A4 size and save it. Then i close the file. when i reopen the same file, my multiple objects all becoming a flatten object?? (Can't be select separately). This issue really give me a heart attack.

    It happened on my vector artwork and image combined vector file twice so far. Which i not dare to use clipping mask recently.…

    1 vote
    How important is this to you?
1 3 Next →
  • Don't see your idea?

Feedback and Knowledge Base