7680 results found

1. 4k scaling glitch

   When opening Ai on my pc with 4k resolution, a lot of the content on the menu page i off, and I can't resize them to see the rest.
   This is also current in the "new document" setup.
   Very irritating.

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2. file dmage

   illstratrator cs3 user from south korea. some trouble occured.
   when open file, file damage window problem!!
   please answer me....

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   0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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3. Saves pdf as ai, and a lousy update.

   Today as I was trying to save out a pdf Ai would remove the name when changing folders, everytime. Then it saved a pdf with an Ai extension, but will only open as a pdf. Screwing all of my work because it saved the file as an Ai, instead of overwriting my changes. This entire update has been a **** big buggy dis-appointment and appears to have no added value.
   When will software mfg realize that people are tired of updates?

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4. Blur effect not working due to an unknown error

   When I using blur effect and blur in drop shadow I am getting a popup as unknown error. I am using adobe illustrator cs6

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   0 comments  ·  Effects, Appearance, Graphic Styles  ·  Edit…  ·  Delete…  ·  Admin →
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5. All of the bugs I have dealt with in just one week!

   These are all the issues that I had this week. Solutions?

   1/31 Anchor points refuse to join
   1/31 Eraser not working
   1/31 While using shape tool to make a circle it changed to a square mid-creation.
   1/31 Resize handles not appearing while using direct selection tool.
   2/2 Cannot deselect by clicking, must choose deselect.
   2/2 Font names disappearing from font selection drop down.
   2/2 While image is selected, crop button has disappeared from the top bar.
   2/6 Crop disappeared again.
   2/6 Direct selection tool not allowing resize again.
   2/7 Crop disappeared again.

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6. Random path shown at 315° angle on closed object

   Illustrator CC 22.0.1 This has happened occasionally in the past few versions.
   I'll create an object with the pen tool, and close the object. When I zoom to make modifications on the path I sometimes see a path shoot off to the right at ~315° from one of the anchor points and it looks like the path connecting two anchor points isn't there. As I move it around or zoom out it'll disappear, but if I move back it comes back. Editing the object isn't affected, but it is highly visually distracting. Attached video file illustrates.

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   0 comments  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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7. Switching between color libraries

   When I am trying to switch between my different color libraries, it will not allow me to switch.

   I click and drag down to the library I want to switch to and nothing happens.

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   0 comments  ·  Cloud, Libraries  ·  Edit…  ·  Delete…  ·  Admin →
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8. Bug: Object Coordinates Not Aligning with Page

   When trying to align two groups of objects, the coordinates in relation to the actual position on the page do not match the coordinates in the Y axis value box. (see attached images)

   The top edge of the object is -108", the middle is 5.5" (actual is ~3.5") and the bottom edge is 119" on an 8.5x11" layout.

   Details:
   * It happens when the group of objects on the layer is selected
   * Objects did not indicate any parts outside of it's rectangle selection area that would throw off the measurements (triple checked)
   * A stripped down file where the same errors occur is attached.

   Illustrator Version: 22.0.1 64-bit Windows 10

   When trying to align two groups of objects, the coordinates in relation to the actual position on the page do not match the coordinates in the Y axis value box. (see attached images)

   The top edge of the object is -108", the middle is 5.5" (actual is ~3.5") and the bottom edge is 119" on an 8.5x11" layout.

   Details:
   * It happens when the group of objects on the layer is selected
   * Objects did not indicate any parts outside of it's rectangle selection area that would throw off the measurements (triple checked)
   * A stripped down file where the… more

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9. Bizarre Issues with Fonts and Rendering; Creative Cloud

   Subject: Bizarre Issues with Fonts and Rendering; Creative Cloud

   Illustrator 2018 CC 22.0.1
   Mac OS El Capitan 10.11.6
   Suitcase Fusion 19.0.4 (6333)

   iMac (Retina 5K, 27-inch, Late 2015)
   3.2 Ghz Intel Core i5
   24GB DDR3

   I’m not sure when this started - possibly when the recent update for Creative Cloud occurred. One day I was unable to take a screenshot without it looking distorted and something strange happened with my screen in the top navigation bar - again all distorted. I had to restart.

   Recently I couldn’t sign into Creative Cloud as it was greyed out. Had to restart.

   Now with fonts and rendering, in the video in this sample file:
   - I select two separate text boxes using Arial, and reduce the size. I’m unable to select the resized text boxes. I can select if I click and drag over them, but not if I clicked directly on them, however I’m still unable to move them. The Undo doesn’t work properly.

   • I select two separate text boxes using Neris, and enlarge the size. I’m unable to select the resized text boxes. I can select if I click and drag over them, but not if I clicked directly on them, however I’m still unable to move them. The Undo doesn’t work properly.
     Rendering onscreen starts to do weird things.

   • I select one separate text box to change from Arial italic to Times New Roman. For some odd reason, the size changes from 15.54pt to 12pt. The Undo doesn’t work properly.

   • I select two separate text boxes to change from Arial italic to Times New Roman. Again, the size changes from 15.54pt to 12pt. The Undo doesn’t work properly.

   • When I get to the end of the Undo, for some reason all text boxes are selected. Some change size, some don’t. I go to Undo, and seems to work.

   • I select two separate text boxes to change from Times New Roman regular to italic. When I do an Undo, things start disappearing and so on.

   It’s just so bizarre. It’s so random but these errors keep occurring. About 3 months ago I changed over from CS5 to CC 2018. Sorry to say, but CC 2018 programs have been so unstable.

   Subject: Bizarre Issues with Fonts and Rendering; Creative Cloud

   Illustrator 2018 CC 22.0.1
   Mac OS El Capitan 10.11.6
   Suitcase Fusion 19.0.4 (6333)

   iMac (Retina 5K, 27-inch, Late 2015)
   3.2 Ghz Intel Core i5
   24GB DDR3

   I’m not sure when this started - possibly when the recent update for Creative Cloud occurred. One day I was unable to take a screenshot without it looking distorted and something strange happened with my screen in the top navigation bar - again all distorted. I had to restart.

   Recently I couldn’t sign into Creative Cloud as it was greyed out. Had to restart.

   Now… more

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   1 comment  ·  Rendering Issues (GPU, CPU)  ·  Edit…  ·  Delete…  ·  Admin →
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10. New version randomly and continually changing position of endpoints

    I have a large map I'm working on that's doing a strange thing ever since AI CC's last update (21.1.0).

    After the update, Illustrator seemed to change the "Arrowheads" (circles in the case of this file) position at the end of SOME, but not all, of my lines. As far as I could tell, the unwanted and automatic change was completely random. Worse yet, it seems to be continuing at random, as though AI has developed an AI intended to drive me insane.

    Anyone else experiencing this? (In the sample screenshot, the circles at the ends of the lines representing Bronco, Arabian, and Palomino cul-de-sacs were created in Illustrator before the Creative Cloud's last update to stop before they encroached on the streets' labels. Note, however, the myriad cul-de-sacs to the right of these remain as they were intended.)

    I have a large map I'm working on that's doing a strange thing ever since AI CC's last update (21.1.0).

    After the update, Illustrator seemed to change the "Arrowheads" (circles in the case of this file) position at the end of SOME, but not all, of my lines. As far as I could tell, the unwanted and automatic change was completely random. Worse yet, it seems to be continuing at random, as though AI has developed an AI intended to drive me insane.

    Anyone else experiencing this? (In the sample screenshot, the circles at the ends of the lines representing… more

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11. Pattern Brush Problem with Expand Appearance

    I want to paint a topographic card (map) with complex Strokes for the streets and rivers and so on.

    After creating different Pattern Brushes i would create a solid line for export to an other program.

    After choosing the Stroke with an used Pattern Brush i would "expand appearance" for getting a clean version without strokes.
    The Result is a lot of segmented curves and destroyed formes.

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    2 comments  ·  Brushes  ·  Delete…  ·  Admin →
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12. Stylize shows only one effect

    Why can't I access all of the effect options? Only "Glowing Edges" is in the drop down.

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13. Point type won't select with indents

    Point type can't be selected and moved at anchor point when left or right indents are applied.

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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14. No fill no stroke rectangle in Illustrator CC 2018 on a PC has an appearance on it and it shouldn't

    When you try to make and use a no fill no stroke rectangle (in Illustrator CC 2018 on a PC) and attempt to use it to define a pattern piece or a brush (so you can create an overlap) the rectangle doesn't work! If you select it and, from the Appearance panel flyout menu, Reduce to basic appearance then it works. So, clearly some appearance is on the shape which isn't visible but which is causing it to fail. This happens on both my PCs and one of my student's PCs (they originally drew my attention to this). I can't duplicate the issue on the Mac so I think this might be a PC only issue?

    When you try to make and use a no fill no stroke rectangle (in Illustrator CC 2018 on a PC) and attempt to use it to define a pattern piece or a brush (so you can create an overlap) the rectangle doesn't work! If you select it and, from the Appearance panel flyout menu, Reduce to basic appearance then it works. So, clearly some appearance is on the shape which isn't visible but which is causing it to fail. This happens on both my PCs and one of my student's PCs (they originally drew my attention to this). I can't… more

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15. Mac Illustrator CC2018 cannot key in % of Cyan as the tint % of the Swatch

    When create a swatch e.g. 20C 80M 0Y 0K,

    I cannot key in 20 (%) as the tint of that swatch.

    Even use my magic mouse scroll one digit to one digit, next to 19 is 21.

    No digit 20.

    https://forums.adobe.com/message/10125085#

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    0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

16. Illustrator CS5 Shuts down every time I push save

    How do I fix this? I can't save anything anymore. It use to work fine.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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17. Illustrator Crashes using wacom

    While using wacom Illustrator CC 2018 crashes on my mac randomly.

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    0 comments  ·  Tools  ·  Delete…  ·  Admin →
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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    We are closing the ticket due to lack of response.
    If your problem is not solved, please get in touch with us at sharewithai@adobe.com or any of the other support channels – helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.

    With Best Regards,
    Raghuveer Singh
    Illustrator Team

18. Export as PNG not working in iOS

    V 22.0.1 on iOS thru Creative Cloud will no longer let me Export As PNG or JPG. I've checked for updates and there are none. I've tried a restart on my MacBook Pro and the Creative Cloud. I can't figure out what is wrong. I really need to be able to do this.

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    0 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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19. cant sign in to creative cloud

    i open a project i was working on and and i didn't have the font, it prompted me to sign in to creative cloud and when i did it adobe app tries to open but cant.

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20. Bug With Blend tool with check preview mode and text in CC 2018 on Mac and PC

    In Illustrator CC 2018, when you want to modify a shape gradient by passing it in step with check preview mode. The software crashes every time. I tested on PC and Mac with different windows and OS, and each time the software crashes.

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    Request to Contact Support  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Thanks & Regards,
    Raghuveer Singh