Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1117 results found
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Asset export password bug 24.2.3
Illustrator info: 24.2.3 (64bit)
System info:
Windows 10Steps:
If I export artboards to pdf using the asset export window - each file will be password protected without me specifying it.This only happens if the last pdf I saved manualy (using save as) was password protected. Asset export will use the same password that I entered for this file.
This would be a nice feature if it was an option you could select or de select, but not when it happens without informing me.
The only workaround I know of, is to save a dummy pdf with the correct…
3 votes -
Saving documents
Please restore the save parameters. Or at least give a prompt if the save gets interrupted. My saves keep getting interrupted and I often loose the changes to the original file if I have to save as a different format, like a PDF. It's been very problematic and I have had to reproduce my original files once I lose the changes while trying to save a low-res PDF, for example. Thank you!
1 vote -
SVG files doesn't open correctly. - Illustrator
I have added as attachment the .svg files which aren't opened correctly, it is kinda only showing the filling.
This problem accures in Illustrator Windows, and iPad OS, didn't tested on mac right now, but i don't have big hope.
My guts tell me that there is a newer SVG standard, which isn't implemented yet?
1 vote -
Can't change file type after making a new folder in "Save As"
Running illustrator 24.2.3 on macOS Catalina 10.15.6.
Steps:
Open the "Save As" window
Create a new folderResult:
Drop down for select file type and the button for "Save as Cloud Document" become unresponsive.1 vote -
SVG Tiny 1.2 :: x/y attributes in svg element
It looks like Illustrator believes that x/y are valid attributes for the 'svg' element when exporting as Tiny 1.2. Based on reading the spec, I'm not entirely sure this is true.
13 votes -
Not saving when i make changes and save. it is always original version when opened.
Not saving when i make changes and save. it is always original version when opened.
1 vote -
export dxf
When in large canvas mode, I can't export a DXF. nowhere in the "known limitations" document does it mention this. I can export other regular canvas size documents as DXFs in the same session of illustrator.
Windows 10 Illustrator 24.2.3
1 vote -
Save as and Export SVG feature: Preview code and preview web browser tool icons are grayed out
Save as and Export SVG feature: Preview code and preview web browser tool icons are grayed out
1 vote -
Messed preview when opening multiple files
Last file opened in Illustrator transforms the preview of all previous files to look like that last one I opened so I can not differentiate files because they all appear the same from tab to tab.
1 vote -
Switched to another application, Unable to Save on return
I initiated a Save, making a New Folder, switched out of Illustrator to Chrome to get a job number to add to the folder name, switched back and was unable to type in the new folder window, or press the Cancel or Save buttons, or use keyboard! Clicking around I noticed I could select type in the input text field in a screen position that was NOT where the input field was. I moved the new folder modal to where I could select type and I was then able to press the buttons! I must have moved the modal either…
1 vote -
Files from Illustrator 9.x lose all layer names when loaded.
Today I was looking through some old files and discovered that things I drew when Illustrator 9 was the new hotness lose their layer names when loaded; everything is just named "<Layer>".
Observed on several versions from CC2018 (22.x, the oldest one on my computer that I can still run - maybe it's time to delete those older versions I still have kicking around) to 2020 (24.2.3).
I've attached a file that displays this behavior. Ignore the request for a linked file that I didn't include, it's just a scan of a rough sketch.
1 vote -
Illustrator's "Open..." dialogue box's File Format type dropdown Locks program
- System info: Windows 10 Pro v1903 Illustrator 2020 v24.2.3
- Launched the program, from the home screen, I went to File>Open... When the Dialogue box for opening a file popped up, I went to the filetype selector to the right of the file name field, and clicking the dropdown arrow causes the program to lock up.
- I expected a dropdown to allow me to filter visible by file types.
- I had to force quit the application.
- See attached for referenced dropdown selector.
1 vote -
Save for Web broken in v24.2.x
Windows 10 x64 v1909.
In previous versions of Illustrator (up to v23.1), Save to Web would work correctly even when a file had multiple artboards. However in v 24x; the Save for Web is adding additional pixels around the image even when the artboard selected does not have additional space.
I have attached two screengrabs of the same file, one using AI2019 (correct)_ and the other using AI2020. In both cases the identical artboard is selected and same settings applied.
Further, if the 'crop to artboard' option is checked, then an additional line of transparent pixels appears in the outputted…
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Exported-PNG-Ai2020-artboard-checked.png 19 KB -
Exported-PNG-Ai2020-artboard-unchecked.png 20 KB -
Exported-PNG-Ai2019-artboard-unchecked.png 19 KB -
AI2020 save for web (clip to artboard checked).JPG 86 KB -
AI2020 save for web (clip to artboard unchecked).JPG 92 KB -
AI2020 save for web.JPG 136 KB -
AI2019 save for web.JPG 93 KB
1 vote -
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cursor location in file name when exporting from illustrator
this has changed. Now when I export my files from illustrator, the cursor is automatically at hte end of the .png. I'm never going to manually overwrite the file extension! If I pressed the right arrow in the past, the cursor stopped before the dot and I could add a bit or change the file name easily. now I have to remember to press the left arrow several times to get past the file extension
2 votes -
File closes WITHOUT SAVING when I open the same file with missing linked images
win 10 AI 24.2.3
Steps: (actual result)
1. Open file, work on it
2. File > Open Recent File > select the same file
3. Warning prompt for missing linked image > Choose Cancel (see attachment)
4. THE OPENED FILE WILL CLOSE WITHOUT SAVINGexpected result:
It should ask if I want to open a file that is already opened, and when I click cancel on the missing file warning prompt, it should not close my working file, it should just cancel the open file in a new window option.3 votes -
Hanging on "Unembed"
When trying to "unembed" an image in an AI file, it is very common for the software to completely stall when attempting to navigate to a save location. I have already run this problem through Apple (re:finder) and they claim that it is not a finder issue, but based in the selected software. Upon force quit and relaunch, the process will succeed. As a graphics professional, I have used this command many times daily, for 20 years, and have never experienced an issue until now. Honestly, I have no idea and cannot find any resources to reference.
1 vote -
Export For Screens rememebers destination location (like 24.1.3 and earlier)
EXPORT FOR SCREENS: In Version 24.2 onwards, Illustrator exports the file to the same folder as the source AI file.
If I change the destination location, it reverts back to the same folder as the source when I reload Illustrator. Before this version, it would remember the destination location. I like to keep a separate folder for all exports, separate from my AI files.
4 votes -
“Save As” now selects not only the filename but also the extension
The selected area as of now was only the filname without the extension. That allowed you to simply give the file a new name. Now that the whole field (including the extension) is selected, you should give your new file an extension manually.
That should be corrected.P.S.: If you export files then this „behaviour” doesn't occur.
6 votes -
Saving of files DISCARDED in certain conditions
When I'm in the midlle of saving a file, (so while I get the progress percents next to the name of the file) if I press CTRL + SHIFT + S, it DISCARDS the saving of the .ai, no warning message as it previously did (something along the lines "The document "***" is currently getting saved. Try again after the process is complete") and proceeds with exporting the PDF, leaving me with an old version of the .ai file, and with a PDF that it's up to date.
Windows 10
Illustrator 24.2.31 vote -
Transparent PNG exporting fine but gives black background when importing
I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.
2 votes
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