1124 results found

1. Assets change to include objects not in group

   Illustrator 26.0.1 on Windows 10.

   When I try to export assets, they look okay at first but then will sometimes expand to include objects not in the group. If I'm fast enough at clicking the export button, I can still export assets one at a time without the extra objects.

   I export assets all the time and I never encountered this issue until after the update to version 26. However, I haven't been able to repeat it in other files so it's possible that there's something wrong with that particular file.

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2. Can't Save As or Export

   https://community.adobe.com/t5/illustrator-discussions/unable-to-save-or-export-files-from-illustrator-2022-26-0-on-macos-monterey/m-p/12485162

   Experiencing these exact issues reported by other users.

   Tried Uninstalling/Re-Installing
   Granting Full Disk Access
   Uninstalling/Installing Older Version (25.4.2)
   All the different combinations of shutting down and restarting
   Reset SMC

   Nothing is working.

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3. Illustrator 26 backwards incompatibility

   Illustrator 26 saves files that can not be opened in 25.4.1 although in the dialogue box one can read it is compatible with illustrator 24 and above (while saving in default version, 2020)

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4. Error Illustrator 2022 is only saving to the desktop, in other error folders.

   Error Illustrator 2022 is only saving to the desktop, in other error folders.

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5. Zeichenfläche Name

   Wird der Name einer Zeichenfläche geändert, wird dieser Name beim nächsten Exportieren als (PNG) nicht als Dateiname übernommen. Erst wenn das Zeichenflächen-Namensfeld erneut aktiviert (geändert) wird, wird die Datei (Zeichenfläche) beim nächsten Export korrekt benannt.

   MacOS Catalina 10.15.7
   Illustrator 25.4.1

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6. Export Selection, Assets Panel not saving as before

   Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website. I don't understand what has changed as I do the same routine as before when I do this.

   Prior to 25.4.1 I would highlight objects, Export Selection, Assets Tab, select the image, give it a filename, specify the export folder location (same every time), scale the image as 1.2x, put a suffix as @1.2, format = PNG 8 and the Export. Previously in Mac OS 10.15.7 (Catalina) the exported file when selected in Finder would show Dimensions, Resolution, and Color Space in the file details preview. This is no longer the case. Also, when I upload the file to Shopify the image doesn't display properly (should show as a thumbnail but now shows full size on the website.… more

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7. PDFで保存すると、一部のレイヤーのみ黒になる

   PDFで保存すると、グレーのストライプのみ黒になってしまう。

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   Need More Info  ·  PCM Maro responded

   Illustrator 製品版フィードバックへのご協力ありがとうございます。

   最新バージョン「v26.2.1」でも再現確認ができませんでした。

   再現方法やサンプルデータなどのご提供をお願いいたします。

   よろしくお願いいたします。

   Illustrator チーム

   
   

8. Illustratorでpsdを書き出しした時の線上のエラーについて

   Illustrator ver22.1 でpsdファイルに書き出しした時に、添付ファイルのように線上のエラーが発生しました。発生したのはその時だけで再現性はありません。このような状況はたまに発生しています。何か原因があれば教えていただけませんか。

   Photoshop書き出しオプション：
   カラーモード（RGB）解像度（300）統合画像
   アンチエイリアス（なし）ICCプロファイル埋め込みなし
   OS：Windows7　Illustrator ver22.1(x64)

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   Completed (Comments Open)  ·  PCM Maro responded

   お返事ありがとうございます。

   それでは、一旦、こちらのレポートは対応完了とさせていただきます。
   コメントはオープンのままにしておきますので、もし問題が発生した際には、コメントにてご報告ください。

   今後ともよろしくお願いいたします。

   Illustrator チーム

9. AI 26 667 Mac: SVG export with placed images badly broken (Illustrator 26.0 GM Candidate Build 2)

   Test files at https://files.svija.love/ai26-667-svg-export.zip

   Exporting an Illustrator file with placed images results in an SVG with the images at the wrong Z-index, as well as several copies of the same image.

   Steps to reproduce (see test files):

   • open test.ai
   • save as SVG (see parameters capture)
   • open SVG in Safari — red box is behind PNG image when it should be in front
   • open SVG in TextEdit — there are three copies of PNG image when there should be one
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10. 保存時のエラー

    保存をする時、画面が出きっていない状態で次の動作を押すと必ずエラ〜メッセージが出る。例えば別名保存（コマンド+シフト+S）を実行し、まだ画面に保存先などの指名画面が出ていないうちに、デスクトップ（コマンドD）を押すとエラーになる。

    もう一つ
    保存形式を選んだ後に保存先のフォルダを選ぼうとするとそのフォルダ名が保存ファイル名に勝手になってしまう。

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11. Saving shows as unsaved

    After saving on illustrator, I still have an asterisk next to my files - meaning every time I close a file I get asked whether I want to save it or not. And even sometimes after clicking yes when closing a file it doesn't close the document and I have to click no.

    This has been happening for a few months for me and definitely creates confusion.

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12. Imported SVG: y coordinate of coordinate space translation is ignored

    In Illustrator 24.3.2, if I import an SVG file with the instruction
    transform=“translate(x y)”
    the y value reverts to zero when Illustrator displays the artwork.
    This appears to be fixed in version 25.4.1, however I am working with a critical, multi-user workflow, where we are not yet ready to advance to that version...

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13. Close file when saving as a .PDF

    Close file when saving as a .PDF

    This has been a HUGE problem since you guys changed the way Illustrator handles file saves.
    When you Save As... and save as .pdf the .pdf file remains open and editable. Which if you are in a fast paced environment and forget to close that 'New' file, you are editing a PDF and when you close it out and try to reopen you are now faced with a non-editable Illustrator file (especially if you unselect illustrator compatiblity).

    I have lost DAYS of work doing that one simple task, just so I could email a pdf for approval, and then get changes back only to fix the 'wrong' file.

    PLEASE JUST CLOSE THAT FILE WHEN THE PDF IS SAVED.

    Close file when saving as a .PDF

    This has been a HUGE problem since you guys changed the way Illustrator handles file saves.
    When you Save As... and save as .pdf the .pdf file remains open and editable. Which if you are in a fast paced environment and forget to close that 'New' file, you are editing a PDF and when you close it out and try to reopen you are now faced with a non-editable Illustrator file (especially if you unselect illustrator compatiblity).

    I have lost DAYS of work doing that one simple task, just so I could email… more

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14. when ai is crashed the autosave doesn't work as it should, its disabled all da time!
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15. Save in background corrupting files! + AMD Radeon Pro 5700 XT 16 GB GPU causing crashes

    iMac (Retina 5K, 27 inch, 2020)
    3.6 GHz 10-core Intel Core i9
    72GB Ram
    GPU: AMD Radeon Pro 5700 XT 16GB
    Mac OS Catalina 10.15.7/ Big Sur 11.5.2

    My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb + and somewhat complex with multiple layers and similar objects with shading placed on top of each other...also clipping masks etc...But imo not that complex files.

    Also I'm continuesly experiencing crashes to what seems to be poor integration with the
    AMD Radeon Pro 5700 XT 16 GB (i'm on an iMac 2020) , even though it lists as a compatible GPU.

    Possible solution?: I turned off 'save in background' and 'GPU performance', and ticked off 'Turn off Data Recovery for complex documents' - which right now at least seems to help a little...but still not completely sure...but it's not really a sustainable solution - In general the 2021 updates across the applications just seem super buggy on iMac 2020...

    Thanks - Kind Regards, Mike - Copenhagen, Denmark

    iMac (Retina 5K, 27 inch, 2020)
    3.6 GHz 10-core Intel Core i9
    72GB Ram
    GPU: AMD Radeon Pro 5700 XT 16GB
    Mac OS Catalina 10.15.7/ Big Sur 11.5.2

    My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb +… more

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16. v25.4 Changed ID format for items with same name when saving SVGs

    Do this on both v25.3.1 with v25.4 (Both Mac, Windows):
    Assuming Identify Objects By Object Name is on.
    1) Create new document
    2) Create two items (e.g. rectangle)
    3) Rename rectangles to same name
    4) Save SVG (not export)

    Expected format from v25.3.1:
    <rect id="rect_1_" ...
<rect id="rect" ...

    Actual v25.4 output:
    <rect id="rect_00000161598596446820662850000009930553674419257219_" ...
<rect id="rect"


    We have clients who have CSS selectors that dynamically change the SVG, so now they can't update their designs in our system because it breaks the CSS selectors.

    Afterwards, changing "Identify Objects By" shows that same ID name in the layers panel.

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17. comment empêcher plusieurs personnes d'être sur le même fichier illustrator ?

    Bonjour. Je travaille sous Windows 10 avec Illustrator 2021. Voici mon problème : Comment empêcher plusieurs personnes d'être sur le même fichier Illustrator ?
    Une collègue travaille sur un fichier. Je peux ouvrir ce même fichier, faire une modification, enregistrer. Ma collègue fini ses modifications et enregistre. Ma modification est perdue. Rien ne me signale que quelqu'un travaille déjà sur un fichier!
    Comment faire ? Merci de votre aide

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18. Exporting of Multiple Artboards in PDF gets messed up the order of pages (Artboards)

    Exporting an AI file that has multiple artboards in it to PDF used to show the artboards in order. Now it just messes up my artboard order. The artboard names are 1,2,3,4.. After export the pages come in this order: 1,2,4,3

    My illustrator version: 25.4.1

    Same file works perfectly in the previous version (before I updated)

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19. You removed the ability to paste text into the file name - this saved typing errors for complex names

    Forever we have been able to copy and paste in the name of the file into the file name.

    you removed that - its really bad - now it is another place errors occur.

    why remove something good?

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20. Error on trying to save *.ai to older version CS4 from AI application version 25.2.2.

    I have Illustrator application version 25.2.2 (build 255) on Windows 10 Pro (64-bit) with AMD Radeon Pro WX 3100.
    When I tried to save a specific *.ai file to older version "CS4", I got the error.
    What should I do to resolve?

    <crashreport serviceVersion="4.6.0" clientVersion="4.6.0" applicationName="Adobe Illustrator" applicationVersion="25.2.2" build="255" source="Windows-Client" crashType="n/a">

    <crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF7CD28835A">

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