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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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222 results found

  1. Overprint and darken doesn't work properly when it doesn't exist a background color.

    Illustrator 25.4.1 (64 bit) in Windows 10

    When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.

    Is there a way to fix this problem?
    Please see the photos attached.

    5 votes

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  2. Drop Shadow Deletion Crashes Illustrator

    I can apply a drop shadow to a shape, and then when I copy & paste that shape and try to remove the drop shadow from the copied version, the application crashes.

    41 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  3. Maintain graph styles when updating data (bar graph issue)

    Issue with bar graphs:
    All styling is removed when data is updated. Can you make it so it at least retains bar width and color?

    4 votes

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  4. 3D effect cropping text when raytrace is on

    When I apply a 3D effect on a text, the effect crops the borders of the text. This happens when the raytrace render is on.

    1 vote

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  5. effcts, Apperance, Graphic desings

    will not do any commands! No drop shadows! Its bugging on all my work!

    1 vote

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  6. Illustrator's Round Outline Bevel with Standard Lighting Causes Weird Shadow

    Added a custom "round outline" bevel with "standard" lighting and ended up with a weird shadow effect in the upper-right corner of the 'g' in this logo that I can't seem to get straightened out. It seems to be a bug in the overall process.

    1 vote

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  7. NOKY error when resizing objects with Legacy Gaussian Blur

    OS version: macOS 11.3.1
    Illustrator version: 25.2.3
    Attempting to resize any object with a Legacy Gaussian Blur effect results in error message: "The Operation cannot be completed because of an unknown error. [NOKY]". Object can't be resized without removing or replacing effect.

    7 votes

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  8. Rendering with Noise Reduction enabled causes Illustrator crash

    Happens every single time. Disabling noise reduction fixes it. I am using an external GPU.

    1 vote

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  9. Symmetry drawing issue with transform panel

    Illustrator CC 2020 (all releases) | Illustrator CC 2021 (all releases)
    Mac OS Catalina 10.15.7 and higher - Windows 10 (all version supported by Illustrator)

    Hello community,

    I’m writing to you to ask for your help or advice on a problem I’m facing in Illustrator.

    We use Illustrator a lot in the fashion industry to draw flat sketches, among other things.
    One of the drawing techniques we use is symmetry using an effect created in the Transformation panel (Effect/Distort and Transform/Transform).

    When this effect is applied to a group containing paths, it regularly happens that one of the symmetrical parts…

    1 vote

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  10. Bug eyedrop - contagocce

    the dropper sometimes does not detect the transparency of a layer.
    I have already checked in the dropper settings and the transparency is activated.
    after a short interval of time, on the same file, same levels, the dropper no longer detects the transparency but is limited to the appearance
    I report a bug to be fixed.

    1 vote

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  11. ドロップシャドウの一部だけが解像度が低い

    macOS Catalina (Ver. 10.15.7)
    Illustrator 2021
    ラスタライズ効果設定の解像度が「350ppi」に設定されている状態で、複数箇所でドロップシャドウを使用しているファイルがあり、作業前はすべてのドロップシャドウが正しい350ppiの状態(表示)だったが、編集作業終了時に1箇所だけドロップシャドウの表示が、72ppi程度の解像度に変わっていた。
    色々と動作検証をしてみましたが同様の状態にできず、原因不明です。
    低解像度のドロップシャドウ部分は表示のみではなく出力した際も低解像度のままとなっており、ドロップシャドウ部分に変更を加えたり、コピペしたりすると正しい表示に戻るようです。

    1 vote

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  12. Custom Colors convert to CMYK automatically, when we set "Effect->Blur->Gaussian Blur".

    When we apply Effect->Blur->Gaussian blur an object with a custom color, it will be converted to CMYK color in overprint preview mode.
    Also, when we export PDF, it will convert to CMYK.

    Illustrator ver.24.2
    OSX 10.13.6

    The steps you were taking when you experienced the issues
    1. To make pathItems that colored Custom color.
    2. Select it and apply Effect->Blur->Gaussian Blur.
    3. Open Separation preview panel and check Overprint preview.
    4. Custom color objects seem to convert to CMYK.
    5. To export it to PDF, the custom color will discard and convert to CMYK.

    Your expected result
    We lose custom…

    67 votes

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    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

  13. Clean Up command bug

    Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
    AI 25.2.0.220

    4 votes

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  14. Align with preview bounds doesn't work with transform effect copies

    I created a gear by creating a circle, then a box for one of the pieces. I created a point in the middle of the circle and grouped the box with that point. Then I used the transform effect on that group to create a circular array. Then I grouped that and added a pathfinder-Add effect to make it one piece, but still keep it nice and editable. Then I punched a hole in the middle by adding another circle, grouping it to that, and adding an effect, pathfinder-Subtract.
    I then added two lines of text as one object. Those,…

    3 votes

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  15. Stop rasterizing the gradient on an object when expanding its appearance

    When you expand the appearance of an object with a gradient, the gradient is rasterized, which I believe, defeats the purpose of using it considering the results. The resulting image has a lot of erroneous White specs. If there is a stroke aligned to the center, it creates two layers with the same gradient, which means you have to unite them with pathfinder. A layer that's shaped the same as the rasterized object with the gradient is the color gray.

    The workaround is to apply a solid color, then expand, then reapply the gradient, but it took me some time…

    3 votes

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  16. 3d-Kreisel Darstellung und Renderfehler | 3d rotate render error

    3d renderings are perse buggy (see PDF) create invisible geometries (although switched off), render errors on the assembly line.

    The preview is miserable. I can't explain this to any customer, nor can I expect them to! In part, AI files were invited to be transparent in places where they shouldn't be.

    I have been using Illustator since 1990 and there is no other program that is as buggy and impractical as Illustrator. Fast is different.


    German:
    Die Vorschau ist miserabel. Das kann ich keinem Kunden erklären, noch zumuten! Zum Teil werden eingeladen AI-Dateien an Stellen transparent, an dem sie es…

    1 vote

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  17. Gradient along a stroke blend

    When blending 2 gradient strokes (gradient along stroke) the blend orientation does not stay consistent with the 2 original strokes. I know I can get the required results with gradient within a stroke or converting outline path etc but I need to get it to work using 'gradient along stoke' for my purposes.

    3 votes

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  18. Transparency mask bug

    Pasting objects from the clipboard inside the Transparency mask mode doesn't work when the "Paste remember layer" feature is turned on inside the Layers panel.

    2 votes

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  19. Drop shadow jagged edge on placed images

    When applying drop shadows on high quality png or psd images placed into illustrator, the edges end up jagged.

    2 votes

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  20. Deleting Effect Causes Crash

    Any time I try to delete an effect from an object, illustrator crashes.

    10 votes

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