Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
793 results found
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Not able to move symbol onto extruded shape
When I try to move a symbol onto my rectangluar prism that I extruded from a rectangle, it's a total mess. The symbol is a small area in a large bounding box for no apparent reason, and when I try to align the art onto one of the faces, it snaps back to its original position. So I can't move the art to get to the place it needs to be to properly map onto the 3d object. The entire mapping onto an extruded object is broken. In the picture you see the art in a too-big bounding box. Whenever…
1 vote -
Illustrator compiling vectors into highly pixelated bitmaps after a save
In a file with many objects and groups, we've found a problem that keeps destroying our work - after we save a file, and then re open it, for some strange reason random parts of the grouped vectors become flat/rasterized and highly pixelated or bitmapped.
What is causing this issue please and is it fixable? It's destroying pieces of work that take a great deal of time.
1 vote -
Object move increments is off
Mac OS Catalina 10.15.6
Illustrator 24.3 Updated 09/26/2020Checked preferences, changed to .001 px and rebooted illustrator
Selecting an object and pressing the arrow keys the object would move a point at a time, now it is like I am always holding the shift (10px) instead.
After the update I select an object and try to move it a point or two moves it randomly in every direction but the direction I would like.
1 vote -
Cannot copy and Paste text from illustrator to mail or other programs
In the previous versions of Illustrator I could copy and paste text into other programs. Since I have updated to version 24.2.3 all attempts to paste text elsewhere result in an un-editable pdf. I found some ridiculous work arounds online, but it's serious affecting my work flow. I'm running Mohave 10.14.6. Tried monkeying with the clipboard settings to no avail.
1 vote -
Corner Rounding Errors: Rounding more than the selected corners
1) Mac OS 10.15.6 / Adobe Illustrator 24.3
2) Selected only the upper corners on this piece of artwork. Adding a corner round to them.
3) I expect corner round to be applied only to the selected corners.
4) Illustrator is changing the curve of the lower left and lower right larger exterior curves. (You can see the original artwork underneath in Cyan... only the upper 6 corners of the "w" were supposed to be effected). This is happening on many other pieces of art that I'm currently working on as well.
14 votes -
Open-Recent error "file does not exist"
Doing a File Open Recent File is giving me an error "File does not exist", I have worked on the project for good number of hours and now I have to work all over again. Do you have an idea on how to retrieve back the file?
OS: Windows 10
Steps: File->Open Recent Files->Click the file name
Expected: Opened file
Actual Result: File does not Exist pop up message4 votes -
The new document preset for print defaults to iPhone mockups. Letter and legal and tabloid might be better choices
Use Letter and legal and tabloid for new document presets instead of a bunch of Iphone mockups
1 vote -
SVG paste truncating curves
Pasting SVG seems a bit broken. I have 1778 curves that I've copied from Rhino 3D WIP (it copies as SVG). I paste it to Illustrator, and Most of the curves automatically change to straight. Not only that, but it's automatically merging some of the points that are close together.
This leads me to believe that Illustrator is rounding the points lower than it should.
Enter Inkscape. I pasted there, and it's fine. I wanted to check to see if it was a failure of Rhino. So copied from Inkscape and paste to Illustrator....same issue.
Copy only a Little of…
2 votes -
Transform pattern only: setting height/width to 0 crashes Illustrator
If you select "transform pattern only" option in Transform panel and (accidentally) set height or weight to 0 (mm in my case), then Illustrator crashes.
1 vote -
Pixel Preview distorts text at 100 and 50% in CC 2020 (and 2020 beta)
When Preferences > Display Print Size at 100% Zoom is checked Pixel Preview gives a distorted (and wrong size) preview.
This does not happen in CC 2019
Create some text.
Zoom to 100%
Turn on Pixel Preview
Result > the view percentage changes to 126,87%
Zooming out to 100% or 50% shows very distorted text.
This does not happen in CC 2019 (see attached image).3 votes -
Sizing bug of objects with corner radius
Create a rectangle 25mm x 25mm.
Change corner radius to 1mm.
Rotate the rectangle 45 degrees.
Try to change the with or height to 25mm in the transform palette.
You will get weird 24,7714mm, 25,0076mm, 24,9997 sizes.
Illustrator 24.3 MacOS verion.
It's a shame that such an expensive graphic program can't handle the basic task of sizing objects.5 votes -
GreatCut 4
My GreatCut 4 software plugin for Illustrator was working great until your last update of Illustrator. Can you please fix this issue. Thank you.
1 vote -
Contour extérieur impossible sur du texte
Le réglage pour placer le contour de mon texte à l'extérieur est impossible à cliquer alors que d'habitude ça fonctionne
1 vote -
「戻る」「進む」を繰り返すとオブジェクトが消える
1：os…windows10
バージョン：2020。2020/9/4現在で最新のもの
2：ショートカットキーで、「戻る」「進む」を何度か連打する
3：データの巻き戻し等ができる
4：「戻る」「進む」で変化があったオブジェクト自体が丸ごと消える
例）テキストオブジェクト「こんにちは」の「は」の部分に変更があった場合、テキストオブジェクト「こんにちは」自体が消滅します今回大切なデザインデータが消えて憤っています。便利な機能追加は有難いですが、デバックはきちんとやって頂きたいです。これは数人体制で1日デバックすれば分かるレベルかと。
今後に期待しています。2 votes -
Illustrator freezes up every +-20 minutes, unfreezes after alt+tab
Illustrator (24.2.3 & 24.3, possibly previous versions too), freezes every 20 minutes or so. Sometimes it doesn't happen for an hour, sometimes it happens twice or 3 times in 10 minutes.
When I say freezing, I mean freezing as if crashing (where the application gets a white-wash and then Windows pops up a message with a crash report message). The only difference is it doesn't give the "application crashed, send/not send" message. It just stays frozen, even when clicking on the application repeatedly (what usually causes the program to freeze etc). When alt-tabbing to another application and back, everything is…
1 vote -
Copy / paste not working - breaks text formatting and usually drops any vector content as well.
Copy / paste not working - breaks text formatting and usually drops any vector content as well. This happens whether the copy/paste is within one Illustrator file or between two. VERY frustrating. I've found that I can occasionally get it to work by copying and pasting within the same document (everything must be grouped as one), and if it is successful, quickly copy the pasted version and then it might paste into the other Illustrator file.
Solution from support was to downgrade from 24.4 to 24.01. This seems to have done the trick - but now I can't allow CC…
1 vote -
Decimal points added to values - Precision issues
I am operating on Windows 10 and just updated to Ilustrator 24.3.
I am having all kinds of massive issues with precision when working in files created between Illustrator 24.1 and the most recent update at 24.3. When I create text and set the point size, I'll come back later to find that it is "48.002 pts" and that the horizontal scale is at "99.9987%" and it is no longer aligned at x: 1 in., y: 1 in., but has moved to "x: 1.005 in" and "y: .9998 in." This happens will all kinds of objects, not just text. The…
5 votes -
2 votes
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Annoying glitch, that blocks UI items and makes me restart application
Windows 10
AI 24.0.1While working in AI, I can randomly encounter annoying glitch, which blocks any UI items and makes me restart application. The main thing is that application continues working - you can choose tools with keyboard shortcuts, but UI become buggy and you cannot choose any tool by mouse - nothing happens when you click on elements and you see some black rectangles instead of context menu. This situation happens absolutely randomly. I've attached some videos from mobile phone, there is clearly seen that happening.
It happens more than once a day and it is really annoying.…1 vote -
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Option-Command-3 (Show All) key combination not working in Illustrator 24.2.3
1 vote
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