Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
701 results found
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Library Section
On the library button. I cannot click the back button. It's not clickable.
1 vote -
Workflow issues
I’m recently using Adobe Illustrator in a MacBook Pro M1 and it’s a huge struggle get things done. Crashes all the time in every move I make... I’m working for hours in something that in normal conditions I would spend 1 hour (maximum).
Needing some help here!1 vote -
Generally cumbersome, especially copying and pasting.
Just a horrible program all together. Whatever happened to the Illustrator of days past? I think the program has become SO complex as it has "evolved" that it has become bogged down and quirky. Just to try to copy and paste a whole segment made up of multiple points is irritating. Why can't it paste a section, as opposed to just select segments of an object, when I choose the selection tool to do this. (I know not to use the direct selection tool for this).
It is just SO cumbersome, and without a lot of the commands or nice…
1 vote -
Ilustrator CC2021 doesnt respond
You cant work in the program because its doesnt respond to the commands, it even doesnt allow you to close Ilustrator
2 votes -
Version 2021 presenta trabas
No responde a los comandos que das, ni siquiera me deja cerrar o modificar el archivo.
2 votes -
horitional blue lines
I am suspecting a video card problem, but it only this only happens in adobe illustrator.
2 votes -
Illustrator 2019, 2020 keeps crashing on a new MacBook Pro, Catalina OS10.15.4. Always crashes after computer sleep
I just got a new MacBook Pro to replace an 11 YO iMac on which I was using Illustrator CS6. I had to switch to CC Illustrator. It crashes (about 8 times today alone)--almost always if I put computer to sleep with Illustrator open, but sometimes during work
6 votes -
LOST DATA
I lost my all work from last 10 days.
What should I do now?
All data was very important and I created by working hard days and nights. This is 3rd time happening with me from last year. I saved my work but still it is not listed there in recent works.
Sudden error and not able to save my data sometimes. I paying for the software and I am suffering from such serious issue. Have any solution2 votes -
Adobe illustrator slows down on the new M1 Mac and shows the color wheel
When I've opened even unmodified adobe illustrator files, the color wheel freezes my computer often.
1 vote -
Closing documents makes Illustrator 2020 to hang (24.3)
On Windows 10 (v 1909) when closing a document (previously saved, or opened without any change, or a new empty document) Illustrator hangs and is unresponsive for 5-20 sec.
This is happening after update.
Photoshop had the same problem, but the hanging time reduced after the newest updates.2 votes -
It didn't open, there' s a message of unknow error
I just subscribed, installed all the desired programs, including illustrator, and it just won't open, I don't know what's going on, I've reinstalled it about 5 times but the same error appears, I need help.
The image of error, when it open i can't acess or create a new project
1 vote -
Memory Error when using alt key to duplicate or pull from libraries
I am using windows 10 on a pc. This is in regards to adobe 2021
When I go to duplicate an object using the alt key, I get an error message saying I do not have enough memory to complete the action. I also can't use the alt key to drag things from my libraries. I do not get this message when I use ctrl C and ctrl V. I also do not get this message if I right-click on the items in my library and place them. It's only when I use the alt key function.
1 vote -
Scale tool not working consistently to resize pattern.
When attempting to scale the pattern within an object, the preview mode and regular screen modes do not reflect the adjustment input. If I close the program and open it back up it sometimes works again. If I play with other settings within the dialogue box is sometimes comes back as well but never consistently.
1 vote -
Art Recolor crashes Illustrator
Using a new MBP 13" M1, and attempting to re-color artwork causes the spinning beach ball which never goes away. Illustrator remains open and non-responsive, and the only resolution is a hard reboot via the power button or command line (force quit doesn't work). Yikes!
1 vote -
Soooooooo slow!!
I've recently subscribed to Adobe Illustrator which is a good system, but using the software slows my computer down to an almost standstill. So much so that I can't use it efficiently. I've tried to cancel but it looks like I have to pay nearly £80 to cancel! I want to use the software but it simply is not compatible with my Mac. I'm using Mac Catalina 10.15.7.
1 vote -
Extremely slow resize objects selected with multiple sublayers.
The performance of resizing object is killing my Adobe Illustrator. Waiting (5 minutes don't helps).
But If I scale the same objects but in a flat layer (single layer) it is done in miliseconds.
The problem is only when I scale objects in multiple layers. But i need it to use in Adobe Character Animation
The PC is very good (64GB RAM, 3700x procesor, Nvidia 2070 Super )
1 vote -
Crashing
Since I updated 20 2021, I have has slow sluggish response and for no reason at all the program locks up and then crashes. Unfortunately I have to recreate all the art that I spent hours working on. Very Frustrated!
1 vote -
別のアプリをアクティブにしてIllustratorに戻ってきたときの挙動について
windows10 pro
Illustrator 25.0(64bit)1.Illustratorで作業をしています。
2.データを確認するため別のアプリに切り替えます。（デスクトップ、Firefox、Excel、Photoshopなど）
3.Illustratorに切り替えます。
4.30秒程度「応答なし」で待たされます。
5.4.は必要ないので大変イライラします。以前はこんなことはなかったのですが、2019あたりから起こるようになった気がします。（はっきり覚えていません）2021で改善されていなかったので投稿しました。
また、「非表示のレイヤを表示する」→「pngで書き出す」→「表示されたレイヤを非表示に戻す」という一連の操作をJavascriptで書いて使っているのですが、このスクリプトを使ったときも同様に、１枚毎に「応答なし」が起きて時間がとてもかかるようになってしまい、困っています。
1 vote -
Typing now takes an hour
Holy ****. Trying to make a type page of my new fonts that I just purchased. First time using AI since the last update. I feel like I was rendering a 100 gig file verses just trying to use the type tool. Don't even get me started on letter spacing, that was a whole other challenge.
When something that should take seconds is now taking multiple minutes with Illustrator constantly freezing or going to a not responding white screen for TYPE.........TYPE! REALLY?
I7 8th gen chip, NIvida Force graphics card with 4 gigs. 32 Gigs of HDDR ram. You can't…
1 vote -
illustrator crash when monitor goes to sleep and other
Illustrator crashes when monitor goes to sleep. The program used to run in the 19.0 and the first 20 version in addition to all the versions before that when the computer monitor went to sleep. When the monitor was awoken your work would still be there. With the new updates, this is no longer happens and a crash report is not given. Also when creating a board size in the latest version of illustrator you cannot highlight all of the current dimensions and delete them to put in your custom dimensions like you have been able to in the past.…
1 vote
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