Illustrator Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system and version of Adobe Illustrator
  2. The steps you were taking when you experienced the issues
  3. Your expected result
  4. Your actual result
  5. [Optional] Upload your Illustrator file or a video
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Scripting: move selection to layer doesn't work if layer is not visible

    When moving selected elements to a layer, if that layer's visibility is set to false, it reports that it cannot move elements to a locked layer. However, it's not locked, it's just not visible. I do this all the time by physically dragging to a layer that is not currently visible. I was able to work around it by setting visibility to true, moving the elements, then making it false again, but it seems like a bug.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  2. AIPaintStyleSuite not found

    Trying to update a plugin to use the Illustrator 2020 SDK on Mac. Previously using the 2017 SDK. The SPBasicSuite AcquireSuite function fails to find the AIPaintStyleSuite when building with the 2020 SDK.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  3. `let` declarations not supported in .jsx files

    Running this script:

     let foo = "Foo";
     const bar = "Bar";
     alert(foo + bar);

    produces the following error:

     Error 25: Expected: ;.
     Line: 1
     -> let foo = "Foo";

    ES6 language features are ostensibly supported, according to this page: https://helpx.adobe.com/after-effects/using/legacy-and-extend-script-engine.html However, only var and const bindings appear to be supported. Replacing "let foo =" with "const foo =" in the example above works as expected.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  4. `let` declarations not supported in .jsx files

    Running this script:

     let foo = "Foo";
     const bar = "Bar";
     alert(foo + bar);

    produces the following error:

     Error 25: Expected: ;.
     Line: 1
     -> let foo = "Foo";

    However, replacing let with const works fine. According to this page (https://helpx.adobe.com/after-effects/using/legacy-and-extend-script-engine.html), ES6 language features are ostensibly supported, but only var and const bindings seem to work.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  5. Applescript "open without dialogs" no longer works

    I have an Applescript that has the statement

    open (thePDFName as alias) without dialogs

    In Adobe Illustrator 2019, it works. In Adobe Illustrator 2020, it gives me an "unable to open file" error. When I comment out "without dialogs", it opens the file, but then naturally pops open a dialog (not helpful when you are opening dozens of files!)

    MacOS 10.13.6, not sure what other information would be needed.

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  6. textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.

    textFonts not refreshed after add/remove fonts. textFonts.getByName(fontName) doesn't throw error if font is not installed on user system.

    Code:
    for (var i = 0; i < usedFonts.length; i++) {

    try {
    
    var textFont= app.textFonts.getByName(usedFonts[i]);
    } catch (error) {
    missingFonts.push(usedFonts[i]);
    }

    }

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  7. ActiveX component can't create object: 'Illustrator.Application'

    We recently upgraded to CC 2019. version 23.0.6.

    Vbscripts are now unable to execute. They fail on:

    Set appRef = CreateObject('Illustrator.Application')

    with the error: ActiveX component can't create object: 'Illustrator.Application'

    This functionality is important to our workflow.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  8. Action doesn't record script loading

    When recording a new action, it doesn't record the loading of a script from Script -> Other Scripts

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  9. Javascript textFonts.getByName() throws Illustrator error 1430996551

    Trying to use Javascript textFonts.getByName() throws Illustrator error 1430996551. Stopped working on some machines out of the blue, without any Illustrator update. Still works on at least one mac in the studio (same Illustrator version as on other computers).

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  10. scriptui

    Hello.

    On windows 7 and 10 (reproduced on my machine and a colleagues), when OS text scaling is higher than 100%, the dropdownLists in scriptUI don't work correctly.

    See attached, the horizontal and vertical scaling of the dropdown is smaller than the text it's meant to display, leading to options not being shown.

    It looks like the UI is being scaled after the dimensions are calculated, and the dropdown is just not updated at all (vertically or horizontally).

    This is a bit of an issue because our design team recently got high DPI monitors and they're having to disable UI…

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  11. ExtendscriptToolkit is 32bit-only, OSX Catalina is 64bit-only

    I use a script I wrote for an important business function. For the last couple OSX upgrades, it has been warning me that ExtendscriptToolkit is not compatible with future versions of the OS. Specifically, OSX Catalina, which has been seeded to developers, will only support 64bit applications, and ExtendscriptToolkit is a 32bit application. Is that going to be addressed before the OS is released?

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  12. Running an Action from script

    Hello,
    In Illustrator CC latest update, my following script does not work:
    1- Select a couple paths (in script) (all of them close paths in different groups)
    2- execute my action which offset paths with certain amount

    The problem is in this new version after the action dis-select all of them except one, but before this version it worked and keep all of my selection paths still as selected ( by path I mean the new offset paths, but for all of them)

    It really made trouble for my script in the company, because some computer still does not have…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  13. extension do not work

    Illustrator 23.0.2 does not show extensions content even Adobe sample extensions like UI.

    I do not have any problem with other CC apps like Photoshop. Photoshop loads a shows the same UI extension.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix Adobe Illustrator CC 2019 Type Library Reference - VB scripts return error

    Illustrator CC 2019 Type Library is broken when attempting to Reference from Visual Studio.

    VB.Net or C# projects attempt to add the reference from: C:\Program Files\Adobe\Adobe Illustrator CC 2019\Plug-ins\Extensions\Scripting Support.aip, and give the attached error.

    My idea, is for Adobe to fix it!

    Older versions work fine.

    36 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    21 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →

    We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
    Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
    Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
    Adobe. Make It an Experience.

  15. Failure to create artboards when reading file with SDK in CC 2018

    Issue occurs in CC 2018 when creating artboards during the GoFileFormat message handler in a plugin that registers its own file format.

    In previous versions you could create artboards up to the size of the canvas using AIArtboard::SetPosition without any errors. In CC 2018 when you call AIArtboard::SetPosition it seems to compare the position to the result of AIDocument::GetDocumentMaxArtboardBounds and if it is outside of the maximum bounds it returns an error code. In CC 2018, the maximum art boards for a new document seem to be based on the /artboard setting in the preferences file, which in turn seems…

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  16. GetPresetSettings function doesn't work correctly in CC 2017 and later

    In Illustrator CC 2017 (22.x) and CC 2018 (23.x) the AIDocumentList::GetPresetSettings function is broken. It still returns an error if the preset doesn't exist, but if the preset does exist, it returns 0, but doesn't fill in the AINewDocumentPreset structure.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Properties of Placed Illustrator file

    I have a illustrator design file, I could able to place the file in another Illustrator design document, but when I read the properties of the placed object the "name" value shows empty.

    Consider this as a bug and fix in future release

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  18. Flaws in AI CC Actions

    Hi,

    I'm recording Actions to in Illustrator CC 2018 ( 22.1) and I've found a few things lacking:

    1) When I group objects, and name the group, while recording an action the name does not get recorded.

    The group just bears the name "group".

    2) If you choose "Expand" while recording an action and choose from the available options (Fill, Stroke, etc), you are asked to make that choice again when the action runs- not much of an Action! .

    Aside from the above I find the lack of Conditional Action, as per Photoshop, features disappointing.

    Are there any fixes…

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  19. kAIXMLNameChangedNotifier behaviour change

    The following code worked perfectly in 2015, 2015.1, 2017 but in 2018 it broke.

    My notifier is created like so :

        error = sAINotifier-&gt;AddNotifier(fPluginRef, kCinewarePluginName, kAIXMLNameChangedNotifier, &amp;fUIDChangeNotifier);
    

    It is correctly triggered on the renaming of an art element. This then calls the following code :

    ASErr ArtSelectionRenamedNotifier(AINotifierMessage *message)
    {

        ASErr error = kNoErr;
    
    fprintf(stderr,&quot;ArtSelectionRenamedNotifier\n&quot;);
    //First get the AiArtHandle
    AIPluginGroupMessage* myMessage = (AIPluginGroupMessage*)message;
    fprintf(stderr,&quot;ArtSelectionRenamedNotifier msg type[%s]\n&quot;,message-&gt;type);
    //The relabelled art
    AIArtHandle relabelledArt = myMessage-&gt;preEditArt;
    fprintf(stderr,&quot;ArtSelectionRenamedNotifier msg preEditArt[%p] is valid Art?[%s]\n&quot;,relabelledArt,sAIArt-&gt;ValidArt(relabelledArt, true)?&quot;YES&quot;:&quot;NO&quot;);
    //Verify it has a UID
    ai::UnicodeString relabelledArtUUID;
    //The artUIDName will be empty if not yet made
    if (relabelledArt)
    {
    error =
    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
  20. Illustrator quits unexpectedly when my script run for long

    When I open Illustrator in my MacOS Sierra 10.12.5 and run my script, after 10-20 min Illustrator quits unexpectedly and this log shows up.

    Process: Adobe Illustrator [668]
    Path: /Applications/Adobe Illustrator CC 2018/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier: com.adobe.illustrator
    Version: 22.0.1 (22.0.1)
    Code Type: X86-64 (Native)
    Parent Process: ??? [1]
    Responsible: Adobe Illustrator [668]
    User ID: 501

    Date/Time: 2018-03-22 11:55:00.252 +0400
    OS Version: Mac OS X 10.12.5 (16F2073)
    Report Version: 12
    Anonymous UUID: 275016EB-9652-BDEE-B228-38BD1F63F6C7

    Time Awake Since Boot: 5800 seconds

    System Integrity Protection: enabled

    Crashed Thread: 0 Dispatch queue: com.apple.main-thread

    Exception Type: EXCCRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Exception Note: EXC

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  SDK and Scripting  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base