High Sierra (macOS 10.13) GPU rendering issues - Intel Graphics
Illustrator 21.1.0 has issues with GPU rendering in the latest High Sierra public betas:
Paths will appear jagged and generally do not display correctly.
Altering the zoom level affects these artefacts.
Switching off GPU rendering altogether fixes the issue but this way, performance is obviously affected.
We are aware of GPU issues on few Intel graphics card. We are working with Apple and trying to get this resolved. The fix will be in graphics driver that macOS bundles.
Few users emailed us that they see this issue on their MacBooks that does not have Intel cards. The MacBooks that you are referring to actually do have an Intel card. These have dual graphics card and the bug surfaces when it switches to the low powered card. Disabling “Automatic graphics switching” in “Energy Saver” in System Preferences is a workaround on those machines.
If you have any other observations please drop in a comment or please get in touch with us at email@example.com or any of the other support channels – https://helpx.adobe.com/support.html .
Ryan Harper commented
Any fix yet???
i hate this.
Same Issue... Can't work with this
Same issue, so disappointed!
The issue with vectors having choppy interlaced graphics still hasn't been resolved, noting any non vector image is fine.
Disputing whether this is on Illustrator or every MacBook Pro motherhood is faulty is up for debate. lol.
See attachments for screen recording:
Joseph Bayfield commented
Have found that using CMYK colours pretty much clears up the issue for the time being. Of course this is only a temporary solution
Joseph Bayfield commented
Very new to Illustrator, and trying to learn the ins and outs of it. It does'nt help when a bug like this seriously hinders my learning. Have GPU on, jagged lines appear across paths which change depending on zooming in and out. Turn GPU off, jagged lines are gone, but performance is painfully slow. I spent a lot of money on a new mac and an illustrator subscription, and it's annoying to use products that don’t work as they should. It looks like there are a few of us having this problem. Mine is with the Intel Iris Plus Graphics 650 1536 MB
Gio Skar commented
On my mb pro 2017 touch bar, i7, 16gb
For the time being, on illustrator, switch the preview mode (View > ..) from GPU Preview to either CPU Preview or Overprint Preview. It does the job for now..the performance is a bit low though but it's workable till the next update (hope it comes ASAP)..
Ray Richards commented
Exact same issue for me:
MacBook Pro 13 inch 2016 with Touch Bar
3.3 GHz i7
Intel Iris 550 1536MB
Very, very frustrating. I noticed that when the document color mode is set on CMYK, the bug disappears. But then we have less colors to work with.
MacBook Pro 13 2017 w/o touch bar
i5, 8Gb RAM
It'd be great if the Adobe Engineers working with Apple could also address the issue in High Sierra affecting all GPU accelerated graphics/tasks in Adobe apps running on 2016/2017 MacBook Pros with Radeon Pro GPUs, where after the MBP has been asleep long enough to enter standby mode (about 30 minutes usually), GPU performance is severely impacted (more than a 60% drop in performance in my testing) until the next restart.
This performance impact affects all GPU accelerated tasks in Photoshop, Illustrator, etc - anything that uses Metal, OpenGL, OpenCL - and started in High Sierra. It affects all models of the Radeon Pro GPUs in 2016/2017 MacBook Pros, and is still present in the latest beta (macOS 10.13.2 beta 2).
While I've submitted this to Apple as radar 34677832, it would be helpful if the Adobe team could investigate this issue with Apple as it's making all Adobe apps perform incredibly badly after sleep, requiring regular restarts just to get back to normal performance.
on the other hand I can't turn off GPU ( as solution for this problem )on my Mac
because it has just one graphic card ! (Intel Iris Plus Graphics 650 1536 MB)
so this solution for the new mac don't work.
I bought my mac pro 2 weeks ago :
MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)
3,3 GHz Intel Core i5
16 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 650 1536 MB
and I have the same problem with illustrator , in fact I can't use it because I don't see the color and the path correctly !!! every time i should zoom in - out for understanding better the shape and situation of objects!
i'm so disappointed for this issue , I paid more to have a mac with the best. but for doing the simple work in illustrator I should use another PC ! how it can possible!!!!!! , paying 2500 euro useless.
Same issue. So annoying. Started happening bigtime after the High Sierra update!
Since the first update after the big 2018 update of illustrator. Lots of GPU artifacts appear when resizing documents. When switching back to CPU rendering everything works as expected.
Macbook Pro 13' 2017 /w Touch Bar
This is a major nvidia graphics issue -> https://bugs.chromium.org/p/chromium/issues/detail?id=773705&can=2&start=0&num=100&q=&colspec=ID%20Pri%20M%20Stars%20ReleaseBlock%20Component%20Status%20Owner%20Summary%20OS%20Modified&groupby=&sort=
I hope Apple will get eyes on this...
Tristan Summers commented
the supplemental high sierra 13.1 update DOES NOT SHOW UP IN APP STORE UPDATES but fixes some of the Adobe Wacness
Jamie P commented
Apple released an update this week but the fix was not included.
Hey! well I have a MacBook 2016 core m3, I installed illustrator cc 2017 it works well, smooth, fast, but I had one bug and it's in text whenever I want to create a text, it doesn't show as it should (by changing zoom sometimes I got the right text), the same problem in illustrator cc 2018, unfortunately..
macos high sierra 10.13 (17A405)
1.1 GHz Intel Core m3
8 GB 1867 MHz LPDDR3
Intel HD Graphics 515 1536 MB
Thanks for information. But could you have this issue fix ASAP? It affects my working now. I cannot do a proper illustration. It's really annoying to see these broken-into-pieces illustrations. Thanks!!