What can we fix in Illustrator? Vote for or report a bug.

after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?

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We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.

171 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I had the exact same issue; I've always not used iCloud or DropBox on this particular Mac (10.13.6). I unchecked HandOff and made sure no files are linked to iCloud as Claudio Escobar but the pop-up persist. I then remove ICloud Device from Finder's Favorite then the pop-up goes away - not entirely sure why perhaps that has to do with the file system in 10.13.6.

  • Mark Lanham commented  ·   ·  Flag as inappropriate

    I have the exact same issue as what Claudio Escobar mentioned below, must be a problem between Illustrator and iCloud backing up.

  • david commented  ·   ·  Flag as inappropriate

    Problem persists on the latest build. Very annoying. Interesting observation from Claudio Escobar (June 9) below, maybe you should read it Abode?

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm using CS6 with High Sierra and Dropbox. All files result in this alert when saving. How is updating the software a fix??? Please tell us why it is happening.

  • CD commented  ·   ·  Flag as inappropriate

    "Completed"
    The whole point of this subscription model is that you'll be able to fix things more efficiently. Hard fail.

  • Claudio Escobar commented  ·   ·  Flag as inappropriate

    Im Running Mac OS 10.13.5 and Illustrator 21.1.0 - This problems seems to happen when I save the file to an iCloud folder on my hard drive, as soon as I re saved the same file to another folder that is not related to iCloud the problem went away.

  • Jessie commented  ·   ·  Flag as inappropriate

    I have the latest version, updated recently again also to ensure this, and it keeps coming up

  • Anne commented  ·   ·  Flag as inappropriate

    I have the newest version of Illustrator, and I'm still getting this error message when saving to my network server.

  • Tim commented  ·   ·  Flag as inappropriate

    The BETA does not resolve the issue of the message "This file has been modified outside of Illustrator". I just installed it and the problem showed up immediately. This is truly annoying. If it is related to the latest Mac OS update, then it would be good to know that for sure. So far, Apple seems to think it is an Adobe problem. It only shows up in Illustrator, at least in my experience so far.

  • Loren commented  ·   ·  Flag as inappropriate

    I don't think this is an Adobe problem; I get the message saving a file in TextWrangler to my HD even immediately after creating a new file. It must be some problem with the Mac OS 10.13.3 update...

  • JM commented  ·   ·  Flag as inappropriate

    I'm also having this issue and am not working on a network or saving it to the cloud, online drives, or a removable drive. I'm just saving it to my machine's hard drive. I would say it happens 90% of the time when I use Illustrator.

  • Randi commented  ·   ·  Flag as inappropriate

    I'm having the same issue.
    Not saving to Dropbox, just on to my hard drive.
    Doesn't happen on every save of the same file. Seems pretty random.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same issue here, I'm just saving to a drive. Every time I copy and paste (and yes I embed the file) items I get this error. It drives me nuts.

  • Anonymous commented  ·   ·  Flag as inappropriate

    This happens to me and I'm not using Dropbox, but I am using Google Drive desktop app for Mac.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm saving to a Dropbox folder and getting the same message even now, February of 2018.

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