after updating to Mac OS 10.13 I get this file has been modified outside illustrator. do you want to continue?
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
233 commentsComments are closed
Robert Zimmer commented
It's lame that this is still an issue. No respect.
MP Design commented
This needs to be handled. I recently moved all my files to OneDrive so I could work with my entire team... not just designers. Many organizations use OneDrive. We're not a creative agency so seeing these messages is not going to force us to "give in" and use Creative Cloud storage. It's not the same thing. So please fix this. Put in an exception for OneDrive so we can save our files without this message. It's really really poor form to allow this to be a pain point for your paying customers for so long.
Carlos Aguero commented
When is the class action law suit coming out? Can I pre-order?
Natalia Daffunchio commented
I cant believe that such a huge company cant fix this, I cannot use Adobe Illustrator because of this annoying message.
Ahmad Hindi commented
Same here with OneDrive, very annoying
Same here. Started happening after I upgrade to Mojave.
Same problem. Just updated to 24.2.3 and then it started happening. Running Catalina which I think was a mistake to update to. Not using OneDrive. Seems like every week there is an Adobe update. Illustrator crashing way more than it ever has. Disappointed in Adobe.
Chris Wells commented
+1 from me for this problem.
But it's a new problem I've never seen before.
I've only just started seeing it after upgrading to a new Mac. My OS is completely up-to-date (Catalina 10.15.6 and I'm running the latest Illustrator CC 24.2.1.
The only thing that has changed from my old system where I wasn't seeing this is that I'm using Google's GSuite Google File stream app.
I used to use their Backup and Sync app but decided to switch during my upgrade because I was so tired of Backup & Sync crashing all the time.
Judging by the fact that most people on this thread seem to be experiencing problems with OneDrive, I suspect there's something about the way the OS handles the sync with the file servers that's causing this problem.
David Fox commented
I have this same problem saving to OneDrive. Currently running Illustrator 24.2.1.
It's still here with OneDrive – every time I save. No other software does this
same issue here with onedrive...
Lu Miranda commented
I cant believe such a large company still has all these bugs, good god, error messages after error messages, files not being saved properly, countless errors and formats that cant be opened messages. What in the world am I paying for, I feel like I am rolling the dice with each saved document, totally disrupting my business. And on the forum all we get is some person saying to update, when of course that's what we all did and keeps posting the same thing avoiding any real answer, come on Adobe!
I still regularly have this problem when I know no-one is working on my files. Running OS10.15.5 on updated Illustrator CC, saving to MS OneDrive.
still having the issue
Tom Kephart commented
Echoing recent comments in hopes of pinging this to Adobe's attention. Using MacOS 10.15.4 and Illustrator 24.1.2. I get this dialog every time I try to save (not Save As). Mostly annoying, but still.
nh websites commented
I am also using Illustrator 24.1.2 and MacOS 10.15.4, and still have this prompt appear when saving an Illustrator project. Not completed at all by Adobe.... I wonder if they read this topic anyway....
Joseph Montes commented
I am using Illustrator 24.1.2 and MacOS 10.15.4, and still have this prompt appear when saving an Illustrator project.
Still happening in Illustrator 24.1.2 - macOS Catalina 10.15.4
Change that green COMPLETED flag to ******* IT STILL EXISTS AND MESSES UP WORKFLOW AND IS PROBABLY RELATED TO THE NEW CLOUD STORAGE MECHANISM THAT i NEVER USE ...
I'm getting the error using 24.1