What can we fix in Illustrator? Vote for or report a bug.

Unable to export Artboards as SVG

The AI does export to SVG. I have used this constantly in the previous version, but the new version will not save the image in SVG format using the Export for Screens option.

83 votes
Sign in
Sign in with: facebook google
Signed in as (Sign out)

We’ll send you updates on this idea

WildWilly shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 22.1.
Please refer to our knowledge base FAQhttps://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html

Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.


Sign in
Sign in with: facebook google
Signed in as (Sign out)
  • Ezra Curry commented  ·   ·  Flag as inappropriate

    1. Version 22.0.1, Windows 10
    2. Find an .ai file on my computer. Double click it, opening illustrator. Try to do File > Export for Screens. Setup SVG, and click export.
    3. I expect the SVG to go to the output path specified.
    4. No SVG is output.

    When I open Illustrator from the start menu, then open the file, exporting works as expected. It is only broken when opening illustrator by double clicking a file.

  • Jesse commented  ·   ·  Flag as inappropriate

    For a more permanent fix, go into "Export for Screens" and click the gear icon next to "Formats" ... in there, select SVG, change any option (I changed fonts to outline) and click "Save Settings" ... now, it should work as expected! You can even go back in and put the setting back to where it was and it still works (at least it is for me)... must be an issue with importing the previous CC preferences into CC 2018

  • DCP commented  ·   ·  Flag as inappropriate

    Doesn't work. Have to use the reset prefs option. Adobe what a joke you are.

  • Igor Glushchenko commented  ·   ·  Flag as inappropriate

    this workaround fixed my issue, but i'm used to just double click the file in windows explorer to open it in illustrator. now every time i want to export .svg i have to save all opened files, close illustrator and open my files as you described. it's very annoying and takes a lot of my work time, because my files could reach 250-300 mb and saving them all one by one is not a quick process

  • Carol commented  ·   ·  Flag as inappropriate

    I had the same issue. The suggestion, by a few users, to reset or delete Illustrator preferences worked for me. It also seems to have fixed the problem I was having with my vector art looking like it was sliced up at various magnifications. We'll see if this lasts before Adobe fixes it.

  • BluNet Massimo Cassandro commented  ·   ·  Flag as inappropriate

    This workaround doesn't work for me
    I've tried resetting preferences: the first time it works, but It seems I have to reset them every time I need to export SVG

  • paul dolan commented  ·   ·  Flag as inappropriate

    @Damo in this thread got it right:

    Reseting Illustrator preferences by pressing and holding Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator seems to solve the problem.

  • Tim Street commented  ·   ·  Flag as inappropriate

    You have to 'Save As', as opposed to Exporting, has this always been a feature for SVG? I thought you could only export them

  • Bilor commented  ·   ·  Flag as inappropriate

    I have the same problem. Everything tried. Latest version Illustrator 22.0.1, Mac OS High Sierra. It does not work. Please Adobe, fix it fast! This can not be! Come on guys!

  • Frosty commented  ·   ·  Flag as inappropriate

    We've also 'fixed' this issue by changing the Illustrator scratch disk. The asset export to svg process appears to export the Illustrator object code into the temp folder, and then does some sort of file merge as a second stage. It's that part that is failing, it dumps the temp file but not the svg file, when it errors. Hence Illustrator not being able to tell the user that its failed. Classic example of how Illustrator works these days, bits tacked on. We need this feature to be more robust please!

  • Damo commented  ·   ·  Flag as inappropriate

    The worked for me...

    Reseting Illustrator preferences by pressing and holding Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) as you start Illustrator seems to solve the problem.

  • Neil commented  ·   ·  Flag as inappropriate

    STILL doesn't work, using a Mac, High Sierra - exported SVG is simply not there

  • Loren commented  ·   ·  Flag as inappropriate

    None of the workarounds are working for me. Mac, High Sierra, all latest updates.

  • Tomas Amsrud commented  ·   ·  Flag as inappropriate

    Tried workarounds suggested, and it works for some time, but returns.

    But one interesting discover:
    After exporting a svg, and seeing that the svg is not created.
    If I then choose "Reset Layout" the svg magicaly gets created, even if its minutes since the export dialog was closed.

    So the export is somewhat qued, but not executed before I reset the layout (using the default Layout layout).

    I can add that I'm using multiple screens an a Mac (OS X 10.11.6).

Feedback and Knowledge Base