Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
732 results found
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Image Trace (Make and Expand) has changed default settings
When following the Object>Image Trace>Make and Expand, the action used to just convert the image to a black and white cutout, but since the last update it's changed to "logo" preset like in the advanced settings. Now I have to enter the advanced settings every time to use the black and white option, rendering the menu option useless, and taking a few extra steps to get the result I want. Is there a way to change it back to the old settings? Or actually be able to choose what the default setting in the menu option is?
3 votes -
White Lines After Using Image Crop
I am running into an error when I go to crop an image. The original image does not contain any white lines or grid lines running through it, however when the image is cropped these evenly spaced white thin lines appear across the image. These lines will even show up after the image is exported. Any fixes or resolutions? Illustrator is up-to-date, I'm running macOS Ventura 13.0. (This does not happen with other images that are cropped in this file). To crop the image I am just simply going to Object>Crop Image
3 votes -
Illustrator 2023 often force close when drawing with the pencil tool
Illustrator 2023 version 27.2 freezes when I try to draw using the pencil tool for about 5-10 minutes with a pen tablet, and then immediately force close itself. and this keeps repeating several times and I even tried restarting my PC, changing the graphics performance for the Illustrator app to "High Performance", updating the latest drivers and software. but the problem is still not resolved.
I really need your help for this issue so that it can be resolved quickly. very annoying when I'm working and suddenly force close by itself.
additional information I use hardware: CPU AMD Ryzen 5…
3 votes -
Undo after deleting a line created with the Pen tool freezes Illustrator
OS: Windows 10 Enterprise
AI Version: 25.4.1,
Bug replicated with three different computers and instances of Illustrator, all same OS, same AI version, same freeze.I had a bunch more steps when I ran across this problem, but I was able to replicate it with much fewer steps like so:
With the pen tool, draw a couple vertices.
Delete the line you're making from the table of contents.
Click on the canvas anywhere; the line reappears with a new vertex which you just made.
Undo the vertex you just made (the first time I did it, it undid the pen…3 votes -
Add Anchor Points adds sharp points on smooth curves (and converts smooths to sharps)
If I have an circle with 4 smooth points and use Add Anchor Points command to add points to it, all new four point become sharp instead of smooth.
Also, there are reports that Ai also convert original smooth points to sharp also, and this behaviour differs from platform to platform.
Here is the link to the Twitter thread: https://twitter.com/onthehead/status/15169649203859619853 votes -
"Corner" anchor points become smooth when joining active Curvature Tool line
Create a line that contains a corner (any tool).
Begin drawing a second line with the Curvature Tool.
As part of your new Curvature Tool line, click either end of the first line.This causes a conversion of corner points to smooth points.
I posted this issue on stack exchange (see link below) and was told this was a bug. It certainly wouldn't make sense as a feature, so that seems like a legitimate conclusion.
https://graphicdesign.stackexchange.com/questions/156115/curvature-tool-questions
3 votes -
Mising Anchor Points not sure why
I am running the latest version of Illustrator CC from my Windows 10 PC. It is a project that I have been working on, both my computer and on my Ipad. I don't know if it is that I recently added materials from Substance on the computer, used the 3D options, then went to make changes on the Ipad later on, but now opening the document on the computer again, I am not getting any anchor points when using the direct selection tool. I checked all my preferences, then I opened a file saved to my computer, and the anchor…
3 votes -
Direct Selection Tool no longer working as usual
When using the Direct Selection Tool to make a selection within another object via click and drag, the tool automatically selects the outer object, regardless of its fill setting.
In previous versions of Illustrator, it would not select such an object if it had no fill, which made it easy to select multiple paths and points that were contained within an object with a simple click and drag gesture. Now, this is rendered impossible and makes the tool much more tedious to use.
This absolutely needs to be fixed!
3 votes -
Single click on a radial gradient with gradient tool does nothing...
When using the gradient tool on a radial gradient, a single-click should move the center of the gradient to the click location. This only works if the gradient annotator is turned on, otherwise nothing happens. See attached video.
3 votes -
Custom Brushes no longer working in newset update 25.3.1
My custom brushes stopped working with the new update. When I switch between custom brushes it either does not change or changes to the incorrect brush.
I have several custom brush files that I use for my job and this is happening with all of them.
I switched Ilustrator back to the previous version, 25.2.3, and the brushes are working fine, however I would prefer to be using the most up to date version of illustrator and to not have to rebuild 5 custom brush files that each contain around 7-20 brush variations.
I am on Windows 10.
Thanks for…3 votes -
Alt+tap with Rotate or Reflect tool + Wacom tablet makes Illustrator unresponsive
Trying to open the dialog box for precise Rotate or Reflect settings by Alt+tapping with a stylus on a Wacom tablet makes Illustrator unresponsive for an undetermined period of time.
The dialog box may eventually open (after 30-90 seconds), but in the meantime, Illustrator cannot be closed, and none of the menus, tools and commands work. The bug only occurs with a stylus, Alt+clicking with a mouse never produces this issue.
The bug was reported on Adobe Support Community already in 2019 but has not been fixed even in the most recent Illustrator release. It seems to be a problem…
3 votes -
Shaping tool
Details of your operating system and version of Adobe Illustrator (desktop)
The steps you were taking when you experienced the issues - I attempted to use the tool, my workspace is in grey and was white, when I opened it. There is a cursor over the tool and nothing works
Your expected result to be able to select the tool and options.
Your actual result - nothing
[Optional] Upload your Illustrator file or a video3 votes -
Live corners are stretching
The corners are supposed to be live, but yet they stretch/distort when transforming. Objects with round corners should retain their radii, or I should have the option/keyboard modifier to change this behavior. The radio button in the transform palette is not working.
The options should be scale, distort, or retain current value.
Illustrator 25.2
CadTools 12.2.3
AstuteGraphics plugins, manyiMac 5K, 27" 2019, OS X 11.2
Core i9, 32GB RAM
AMD Radeon Pro 580X, 8GB RAM3 votes -
Eyedropper tool disappears - Illustrator 25.1 on Windows 10
So after updating and opening Illustrator for the first time, the eyedropper tool is there, but after closing Illustrator and opening it back up, the tool is gone. I've rolled back Illustrator, re-updated it, reset the preferences and it still happens.
3 votes -
Image trace does not limit colors in grayscale
When using the grayscale mode in image trace and limiting the number of colors image trace creates an unlimited range of grays. I selected ten grays, expanded, and when clicking "re-color artwork", more grays than I would waste time counting are shown (at least 50, but maybe more).
3 votes -
The Stacked Bar Graph tool doesn’t add up correctly in Illustrator 2021.
I’m designing a publication with lots of data. These figures have to be absolutely correct, since they’re economical and official. I noticed that the Stacked Bar Graph tool doesn’t produce bars of equal length and doesn’t align on the right. There are notable differences even though all my data add up to 100 and have three decimals.
What a shock, if anything should be correct this is it.
It’s not about this utterly backward graph tools which are unchanged over the last 20 odd years, it’s not about Illustrator not being able to use multicore on the Mac. None of…
3 votes -
Simplify tool (24.2.3) still doesn't work as expected
According to the answer from Adobe in this post ( https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/38726365-please-revise-the-new-tool-to-simplify-paths-once ) the new simplify tool is supposed to be updated and work better but it is unfortunately still unusable for us who simplify lines which originates from GIS softwares etc.
I can't understand how the new tool could simplify so strange and unusable.
Also as a bonus, when having more complex files, Illustrator 24 freezes when trying to simplify a line. Illustrator 2019 with old tool doesn't.
See attached image.
3 votes -
left toolbox missing
updated to version 24.3 and left toolbox missing. got a message before programme starts that many plugins missing in a dialog box. went to search at window>tools but tools is not at the dropdown menu
3 votes -
direct selection tool causes broken anchor points to snap to same angle???
Since 24.3 the direct selection tool causes absolutely unwanted snapping of broken anchor points while moving one of the anchor points. That's absolutely wired and stops any workflow. Please fix this quickly again!
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Bildschirmvideo aufnehmen 2020-09-11 um 20.14.12.mov 7267 KB
3 votes -
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Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points.
Individual anchor points fail to move with direct selection tool, and cannot add, delete or modify anchor points. It happens only after a period of time working in a file. If I cut and paste the shape, the ability to manipulate the anchors returns for a time. If I close and reopen the file, the same is true. Working in the print industry, this is a big waste of time dealing with this bug. Happening on all systems in the department. Also just updated to 24.2.3, no change.
3 votes
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