Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
245 results found
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Neon glow
Every time I try to change the color of the Neon Glow filter, it always goes back to black. I've tried a lot of different things, but nothing works. I looked on the internet if there's a way to fix it, but seems that everyone has the same problem with Neon Glow.
12 votesCompleted (Comments Open) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 23.0.6 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
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Appearance items below get expanded / unfurled when anything changes in the panel
Assign many fills to a path using Appearance.
Do anything with anything in the panel: change a color, assign an effect, add another fill.Fills below the current one get unfurled.
These could be fills just below the current view of the panel, 'below the fold', as one of the attached GIFs show, or all the fills below the last unique one, as in the second GIF.
I’d test more, but the fact we can’t collapse all the items in the Appearance panel (which is possible with Opt/Alt in Layers!) makes me extremely irritated — so I made a request…
11 votes -
Drop shadows appear lighter in v28.1
Drop shadows appear lighter in version 28.1 compared to previous versions.
Applying a drop shadow and opening the same file side-by-side in two versions makes this clear. Both shadows have the same settings, files have the same colour settings and profile, and are displayed on the same monitor.
The example images show version 28.1 and 27.9, but the change is evident between 28.0 and 28.1.
11 votesHi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
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Round Corners effect works wrong with curved paths
The native Round Corners effect (not the corner widget!) can work well only with all-straight segments.
It doesn’t round anything for points connecting straight and curved segments, straightens up curved segments, and hardly fit rounded corners within original paths.This is embarrassing. Fix it!
10 votes -
A size of a selection with a certain object inside is calculated wrong
Take a look at the GIF attached and the document.
When the text object is selected, Illustrator fails to calculate the size and coordinates of the selection and uses the previous values.- Open the file and display both Transform and Control panel (I don’t know if Properties panel does the same, because it’s just completely empty for me — another bug)
- Select the object with numbers — both panels display all zeroes (but Control has editable fields, while Transform have them disabled)
- Select any of two rectangles the document — panels display correct size (150×450 mm) and proper coordinates
- Select…
10 votes -
Deleting Effect Causes Crash
Any time I try to delete an effect from an object, illustrator crashes.
10 votesPlease tell more.
Does it still happen for you in the latest build?
Does it happen when you use Properties?
Does it happen when you use the dedicated Appearance panel?
Is it only Drop Shadow or any effect is a problem?
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Drop Shadow, Outer Glow, Etc. renders incorrectly on large polygons angled lines only
When I make a drop shadow, outer glow etc. there are places on the shadow that end abruptly in intervals. I make a triangle or any polygon (even a rectangle that is rotated). Go to Effect > Illustrator Effect > Stylize > Drop Shadow. Multiply: 75%:0":0":0.5". Color Black. I've tried other colors and other settings for Blur and Mode. This does the exact same thing using Outer Glow. I have a 66" x 36" artboard on the examples below.
Windows 10 - Illustrator v.24.0.1
10 votes -
Warp options preview malfunction Illustrator 22.0.1 PC version
When using the Warp Options dialog, unchecking the Preview box does not show the original object form (doesn't do anything). Then with the preview button unchecked, if I change to a different warp style, the object remains in the previously-selected style until I check the preview box.
10 votes -
unknown error (CANT)
I am working in the image trace to remove the white background of my jpeg photo and it gives me the unknown error (CANT). Please advise what to do. thanks.
8 votes -
Appearance items loose focus when get an effect assigned
When I pick a fill in Appearance panel and assign an effect to it, the item looses focus suddenly — take a look at the GIF attached.
If my stack there is complex enough (and they often are), it’s hard to locate the fill/stroke I was working with.
...and surely Ai doesn’t allow to rename these to at least find them quicker — and here is the request about this: http://illustrator.uservoice.com/forums/333657/suggestions/34309852
7 votes -
NOKY error when resizing objects with Legacy Gaussian Blur
OS version: macOS 11.3.1
Illustrator version: 25.2.3
Attempting to resize any object with a Legacy Gaussian Blur effect results in error message: "The Operation cannot be completed because of an unknown error. [NOKY]". Object can't be resized without removing or replacing effect.7 votes -
Pathfinder bugs and artifacts
Pathfinder distorts curves and these distortions create stray points and small vector artifacts when I "slice".
This has been an issue from IL5 (pre-CS and pre-CC), when Pathfinder was first introduced.
Until Adobe increased maximum magnification, it was hard to tell what was happening, but in CC I can clearly see that in Pathfinder, smooth curves distort. My guess is something analogous to mathematical rounding errors in defining the berzier curve.
Sometimes, the distortion is very "squiggly", appears to be introducing the 'QuickDraw error (reported separately), and produces unusable results.
While most of these errors and artifacts are essentially microscopic,…
7 votes -
Folders in Appearance Panel
Folders in Appearance panel: I'd like to be able to apply Effects and Transparency to subgroups of strokes and fills with precision.
7 votes -
White-to-black gradients in opacity masks don’t go fully transparent
For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).
The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.
It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.
6 votesMake sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.
More on that in the comments.
If you happen to have the same problem, please still add a vote to the request, to track statistics.
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Gaussian Blur Effect producing different results from 24.1.3 to 24.2 or 24.2.1
The Gaussian Blur Effect "Effect→Blur→Gaussian Blur" is now behaving differently in 24.2 than it was in 21.x. Updating to 24.2.1 did not solve the issue.
The issue: A designer applies a Gaussian Blur to a vector shape and sets the desired blur level to achieve the desired effect. When that file is opened by another user using 24.2 or 24.2.1, copying and pasting the object, or toggling the visibility of the Gaussian Blur effect (in the attributes panel) on the original object will change the visual appearance of the blur (the blur noticeably increases in strength).
This alters the intended…
6 votes -
6 votes
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Can't change 3D materials color since version 26.3.1
Just reporting the bug discussed in https://community.adobe.com/t5/illustrator-discussions/i-can-t-change-3d-color-materials-in-illustrator-may-update-2022/m-p/12967705/page/2 .
In short, color and other 3D material parameters are not longer configurable since version 26.3.15 votes -
Overprint and darken doesn't work properly when it doesn't exist a background color.
Illustrator 25.4.1 (64 bit) in Windows 10
When we use darken+overprint in objects that are over some background, we don't have a problem. But if we don't have a background it does the similar to a multiply appearance.
Is there a way to fix this problem?
Please see the photos attached.5 votes -
Clean Up Unpainted Objects removes unpainted paths participating in groups with appearance applied
Appearance fields are sometimes deleted when I do command Clean Up. This is a bug and needs to be resolved. As it looks in the video.
AI 25.2.0.2205 votes -
Transform effect and Move dialog refuse to use negative numbers
This has been a problem for a long time -- not just the current version of Illustrator. When applying a transform effect to an object and using the "move" part of the effect, negative numbers get converted to positive numbers. Occasionally I can "fool" the effect by not previewing the results but that doesn't work often. This happens whether I type in the numbers by hand or use the slider.
5 votesDoes anybody else have this problem today with the recent Ai builds?
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