943 results found

1. Ui disappeared after update

   After the most recent update, it looks like most of the ui has disappeared. Switching to EssentiaIs didn't fix it. I can still add windows (see attached)

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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2. Illustrator crashes when switching views in the Asset Export panel

   Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
   If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

   Some system info:
   Adobe Illustrator 24.2
   OS: Windows
   Version: 10.0
   System Architecture: x64
   Built-In Memory: 16348 MB

   On a slightly unrelated note, I accidentally checked "Don't ask again" on the Adobe Crash reporter that would normally appear after this and I would appreciate it if someone could tell me how to re-enable that screen.

   Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
   If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.

   Some system info:
   Adobe Illustrator 24.2
   OS: Windows
   Version: 10.0
   System Architecture:… more

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   3 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Completed (Comments Open)  ·  AdminAnkit Goyal(Illustrator Team) (Admin, Adobe Illustrator) responded

   I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

   Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

   You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

   Thank you for all the feedback. Keep it coming!

3. Hand Tool crashing a lot

   After the nee uptade the hand tool just dont work properly when using the space bar as shortcut.

   Operating System - Mac Os Mojave 10.14.06
   Illustrator version - 24.2 - Updated today
   Expected Result - Hand tool function to work using the shortcut
   Actual Result - Hand tool function does not work using the shortcut

   3 votes

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4. Properties-Panel broken since last update

   since the last update the properties-panel is broken. Even if there is enough room for all informations in the panel, it shows up cropped, with a scrollbar on the side. I have to drag the panel out of it’s window and then back again to fix this, every time I start Illustrator.

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5. Illustrator Recent Files list on the welcome page is not updated until the application restart

   The Recent Files list on the Welcome page is not updated until Illustrator restart. E.g. you can create some new files and save them but they do not appear in the Recent Files welcome page. But they do appear if you restart the application.

   Windows 10 Pro RS5 x64, Adobe Illustrator CC v24.1.2 (x64)

   Thank you for your support!

   3 votes

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6. Reflect Tool

   The Reflect Tool doesn't remember the last setting, (e.g. vertical 90º) and instead puts in a random angle.
   (Mac OS 10.15.4)

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7. Icon enlarge for no reason

   This has been a little bit of a problem. I have latest version of Adobe Illustrator version 24.1.2 running macOS Catalina 10.15.4. It a little annoying and I thought the next update would have solve the issue but it did not. Here is a bug that is strange. Thanks!

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   2 comments  ·  User Interface  ·  Delete…  ·  Admin →
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8. when I open Illustrator there are no tools showing

   I can't see my tools in Illustrator and I can't change or reset my Workspace :(

   I'm able to add some things like the Toolbar and Swatches/Layers/Etc windows, but I'm never able to see it complete, with that top bar that includes the Align + Transform + Etc

   Usually setting the Workspace to Essentials Classic does the job... please help!

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9. duet for iPad pen stroke and pressure not working in illustrator (it does in photoshop)

   using iPad and "duet" to provide pen stroke and pressure (using wacom drivers on the mac/adobe side). This DOES work in photoshop so the connection is working but it does NOT work in illustrator.

   Here is a video showing the problem:
   https://wetransfer.com/downloads/f4f5d9ff1e73c6f4fa8b0db134fc9a5520200403114111/d6d4d546381022bba6df3990c6bc9ca120200403114111/bf9f4c

   Pleas contact duet: team@duetdisplay.com - the guys name is Hector.

   Thanks !

   3 votes

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10. Unable to change language

    Windows 10, CC2020.

    I am unable to change the Installation language of Illustrator. No matter what I do it always installs itself as English (International). I am trying to change it to Norwegian to record a tutorial. This often happens, but with CC apps it is **** to efficiently try to change app languages. Fiddling with obscure settings files, renaming folders, reinstalling applications, or sometimes being forced to reinstall every single CC app and do a complete cleaning of the system.

    IT SHOULD BE A SIMPLE LANGUAGE DROP-DOWN IN PREFERENCES. /rant

    What I have attempted:

    1. I created a new Windows User Account.
    2. Change OS language to Norwegian. This seems to change the language of the CC desktop app.
    3. Uninstall Illustrator, and remove preferences. Verify that application folder is gone.
    4. Uninstall the CC dekstop app.
    5. Reinstall the CC dekstop app.
    6. In the CC desktop app, set the default app language to Norwegian.
    7. Reinstall Ai.

    Result: Illustrator installs with english language, not norwegian.

    I tried uninstalling the dekstop app and Ai both normally, and using the CC cleaner app.

    I notice the in the CC desktop app that the description of the app is in english, but for some other apps it's in Norwegian. There must be a hidden setting/file somewhere locking it to English. Where can I find this and delete the **** thing? I have now spent two hours trying to change my language. This should not happen.

    Windows 10, CC2020.

    I am unable to change the Installation language of Illustrator. No matter what I do it always installs itself as English (International). I am trying to change it to Norwegian to record a tutorial. This often happens, but with CC apps it is **** to efficiently try to change app languages. Fiddling with obscure settings files, renaming folders, reinstalling applications, or sometimes being forced to reinstall every single CC app and do a complete cleaning of the system.

    IT SHOULD BE A SIMPLE LANGUAGE DROP-DOWN IN PREFERENCES. /rant

    What I have attempted:

    1. I created a new Windows… more

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11. Pinch to Zoom not working

    Seems this issue has been beaten to death with no resolution...Pinch to zoom and two finger panning does not work for me. I am using a Dell XPS 15" 9570 with everything updated. Macbook does this feature flawlessly however not on windows. I know I am not the only one. PLEASE fix this issue.

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12. Fill/Stroke icons to match in the tools bar

    The smaller sub-icons for Fill and Stroke Boxes should match. (Fill is Full and Stroke is Hollow). Under stroke, the icons only change for the color, but the icons do not change for gradient and no/color/opacity.

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13. Workspace & Tool Panels Appear/Disappear Continually--AI CC 2020

    My Workspace panels & Tool panel continually disappear and reappear when I move my mouse. I cannot figure out how to restore them in a fixed position on my screen.

    Running Illustrator v 24.0.2 on Windows

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14. Missing options panel for Object > Path > Simplify

    I am missing an Options Panel for Object > Path > Simplify. Illustrator chooses a random simplification and automatically applies. MacBook Pro, OS Catalina, Illustrator 24.0.3

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15. Tools disappeared with update

    Tools disappeared. Pen add and minus points. No square with round corners.

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16. when you place a file, depending on how you click to place it on the artboard, appears just as a tiny dot, which you have to delete and go P

    Why not FIXING THAT so when you place it is placed the right size no matter how you lay it

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17. "In App" tutorials not actually In App

    When I click on these tutorials, nothing happens. When I called the help, they said there are only tutorials online.

    Why does this screen say "In App Tutorials" if there are only videos online? I'd assume that I could click on a tutorial option and it would walk me through the tutorial, similar to mail merge wizard. Or it would show pop up balloons with instructions on what to do, then I would do it.

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18. Horizontal Scroll Not Working

    Horizontal Scroll Not Working. Windows 10 HP Spectre x360 Convertible 15-ch0xx. The horizontal scroll works on other apps and on Photoshop. The horizontal scroll only does not work on Illustrator. This is a new install because I am having my macbook pro repaired because I scratched my screen. On my mac the horizontal scroll works fine. The other problems I noticed on both my mac and the new PC install is the alignment distribute input unit of measurement does not show up sometimes. If I toggle the show/hide bounding box it fixes it. Also on both my mac and PC when i select a key object without the alignment panel being open the distribute input field is not active until I deselect the key object and then re-select the key object for the distribute input field to become active for input

    Horizontal Scroll Not Working. Windows 10 HP Spectre x360 Convertible 15-ch0xx. The horizontal scroll works on other apps and on Photoshop. The horizontal scroll only does not work on Illustrator. This is a new install because I am having my macbook pro repaired because I scratched my screen. On my mac the horizontal scroll works fine. The other problems I noticed on both my mac and the new PC install is the alignment distribute input unit of measurement does not show up sometimes. If I toggle the show/hide bounding box it fixes it. Also on both my mac and PC when… more

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19. Help link

    The link to help and tutorials does not work. I get a message saying that I need to be connected to the internet.

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20. Extra "Object" title in Select menu

    Under the Select menu, there's a submenu called "Object", which allows you to quickly select certain kinds of things. But, directly below that one is another menu choice also called "Object" which seems to have no function. This appears to be an error and should be removed.

    Operating system: Windows 10 Pro
    Version of Adobe Illustrator: 24.0.1

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