7509 results found

1. Large Canvas fails to create pixel perfect artwork

   I've posted about this topic here:
   https://community.adobe.com/t5/illustrator/large-canvas-fails-to-create-pixel-perfect-artwork-the-extra-pixel-problem-is-back/m-p/11630186?page=1
   And here:
   https://community.adobe.com/t5/illustrator/the-solution-to-the-extra-pixel-problem/m-p/11630194?page=2#M253970

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2. Illustrator 2021 won't initialize on Big Sur

   Illustrator 25.0
   MacOS 11.0.1
   iMac Pro, latest updates of everything. Nothing else running.

   Illustrator forever stuck on "Initializing..."
   Tried uninstalling, including preferences and reinstalling. Won't start.

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3. adobe color themes not responding

   I am using Illustrator on my desktop, and it is the 2020 version. I'm trying to use the adobe color themes but when I click on it, it opens to a blank white window. I tried restarting my computer and exiting out of the folder, to no avail.

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   0 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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4. Notification Messages are gibberish

   Notifications in Illustrator appear with broken nonsensical text. Just random letters crossing over each other. See screenshot

   Using macOS Catalina 10.15.7
   and Illustrator CC 25

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5. MacOX Big Sur Laggy

   I've noticed two issues with Illustrator 2021 running on macOS Big Sur.

   The performance is laggy when I try to move an image around. I hold the image and drag it. The image stops moving, then skips.

   Second, when I option hold an image to duplicate it, it sometimes doesn't work and drags the original image instead. I've noticed that I cannot drag the duplicate a certain distance from the original image.

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6. Have to Ctrl+C and then Ctrl+V in Illustrator, before I can Ctrl+V anywhere else.

   I've had this problem for the past months (half a year-ish?). Figured it'd get patched out, but it hasn't.

   SO in order to copy something from Illustrator to any other program, I have got to paste it in Illustrator again first. So let's say I'd make a circle in Illutrator and I'd want to copy that to Photoshop, I'd have to Ctrl+C the circle in Illustrator, then Ctrl+V it in Illustrator again and only then I can paste it in Photoshop. If I were to Ctrl+C it and directly paste it in Photoshop without pasting it in Illustrator first, it'd just ignore my past actions and paste whatever I had on my clipboard before I copied the circle. If I would then go to Illustrator and Ctrl+V there, it still pastes the Illustrator shape. So it has two items on the clipboard?

   Now in the example I am explaining above that might not sound like a huge issue (and to be honest, it isn't a gigantic issue). It just gets really annoying when I try to copy big files. I have to convert package templates from Illutrator to Photoshop on a regular basis to make them look realistic. It's rather annoying to have to wait for the program to copy everything (which already takes a bit for bigger files, even on my workstation which was built for 3D). If I have to paste it again before I can work with it, it makes the copy paste process twice as long.

   I can work around it, as I have been doing so far. I just figured I'd had to make it known, considering I can't seem to find anyone else with this problem (the problem isn't very easy to Google either, due to the common search terms used to describe the problem).

   I've had this problem for the past months (half a year-ish?). Figured it'd get patched out, but it hasn't.

   SO in order to copy something from Illustrator to any other program, I have got to paste it in Illustrator again first. So let's say I'd make a circle in Illutrator and I'd want to copy that to Photoshop, I'd have to Ctrl+C the circle in Illustrator, then Ctrl+V it in Illustrator again and only then I can paste it in Photoshop. If I were to Ctrl+C it and directly paste it in Photoshop without pasting it in Illustrator first, it'd… more

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7. Blob tool freezes Adobe Illustartor

   I'm trying to use the blob tool to outline a drawing in order to complete part of my final for my college class. My expectation when using it is that it simply outlines the drawing, but every time I use it, all of adobe illustrator freezes (the times it does happens varies, it's never at the exact same time. Sometimes I can do it for 5 minuets others it's for 30 seconds). Things are still happening, but I can't see it happen on screen. If an answer can be provided as to why this is happening it would be much appreciated. I have till this Friday November 30 2020 to turn it in.

   I'm trying to use the blob tool to outline a drawing in order to complete part of my final for my college class. My expectation when using it is that it simply outlines the drawing, but every time I use it, all of adobe illustrator freezes (the times it does happens varies, it's never at the exact same time. Sometimes I can do it for 5 minuets others it's for 30 seconds). Things are still happening, but I can't see it happen on screen. If an answer can be provided as to why this is happening it would be much… more

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8. Buggy

   Very frustrating. Just simple task like tracing sketches with the pen tool, panning with the spacebar or swiping from layer to layers causes the program to freeze. I see the pinwheel more then I see the mouse.

   2 votes

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9. Color picker preview doesn't match color field/document, matches monitor RGB instead

   1. Operating system: Windows 10 Pro. Version of Adobe Illustrator: 25.0
   2. When I select a color in the color picker, the circled color in the color field doesn't match the color in the preview. The color field matches the document, but the preview shows it as much brighter. It actually matches my monitor RGB since it matches the document opened in Windows photo viewer (see attachment). I don't have this problem in Photoshop. Everything matches. It looks like the color field is correctly color managed but the preview box is not.
   3. Expected result: I expect the preview to match the color field and the document.
   4. Actual result: The preview matches my monitor RGB, so it shows as much brighter, and thus an inaccurate preview.

   1. Operating system: Windows 10 Pro. Version of Adobe Illustrator: 25.0
   2. When I select a color in the color picker, the circled color in the color field doesn't match the color in the preview. The color field matches the document, but the preview shows it as much brighter. It actually matches my monitor RGB since it matches the document opened in Windows photo viewer (see attachment). I don't have this problem in Photoshop. Everything matches. It looks like the color field is correctly color managed but the preview box is not.
   3. Expected result: I expect the preview to match the color… more

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10. Illustrator file showing "text import file" tab

    when i launch my illustrator file, it showing text import file, and i click ok. nothing is shown, just blank artboard.. please help me.. it's my important file :(
    even though the file size is 1MB, but when opened it doesn't show anything

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11. Type on Path Brackets Not Appearing

    When using type on path tool (and then direct selection for realignment), the brackets to realign often don't appear regardless of how long you tediously go over the path trying to get the cursor to change. In the off chance we can get them to appear, often it isn't possible to drag the text fully to where it needs to be to go in place before the cursor jumps. This isn't happening in Photoshop, only Illustrator, which leads me to believe it is a bug.

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12. Excessive fan and temperature in v21

    Hi. Upgraded to v21 from v20 when it was automatically available. I am on a Dell laptop 7501 with Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz and 40gb RAM. Since installing v21 when illustrator runs it constantly runs the fans up and CPU temp is generally above 80degrees, after about an hour the program crashes. All drivers are up to date. Switched back to v20 and no issues, no fan noise in operation and temp about 20degrees lower!

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13. Copy & Paste not working from Illustrator to Photoshop

    Copy and paste from Illustrator to Photoshop no longer works. When attempting to paste in Photoshop, Photoshop gives this response..."could not complete the paste command because the clipboard data is empty or invalid". I recently updated to Illustrator CC 24.1 and Photoshop CC 21.1 running on Mac OS High Sierra v. 10.13.6 This functionality worked flawlessly on the previous versions of Illustrator and Photoshop, but no longer works with the update. I've tried trashing prefs and restarting the computer, but to no avail. Is there a fix for this?

    2 votes

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14. Dragging a bounding box corner rotates instead of scaling

    I recently updated to the latest version and at the same time discovered this issue. When moving my mouse over to the corner or center of an object, to grab those white scaling boxes, i am given the icon to scale said object, however when i click and drag the object rotates instead. its very frustrating as all icons and tool use indicates it should scale but surprise it rotates.

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15. Version 4 ICC profiles were converted to version 2 ICC profiles.

    I get this message:
    "Version 4 ICC profiles were converted to version 2 ICC profiles."
    whenever I save a PDF when using the GRACoL_CRPC6.icc profile. I get it regardless of whether an image has been placed in the document or not.

    It is very inconvenient to have to click to dismiss this message every time I make a PDF, which over the course of job will amount to 100s of times. Also it means our automation of PDF making is interrupted and requires an operator to pay attention the whole time.

    Thanks
    Dave

    2 votes

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16. Opacity mask not behaving as expected for object that crosses over itself.

    When I make a gradient opacity mask for a line object as shown, the opacity mask behaves as expected when the object overlaps another object (cyan rectangle; i.e. you can see the bottom object through the top object), but does not when it overlaps itself (magenta rectangle; i.e. the part of the object on the bottom is clipped by the shape of the object, rather than visible through the opacity mask like the separate object).

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    2 votes

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    0 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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17. Graphics do not show when document is opened, only in preview

    When I open a document with several artboards that was created in the 2019 edition of Illustrator I can see all images in the preview - but when I open the document there are only empty artboards. How can I avoid recreating all my artwork?
    My Illustrator is updated to the latest edition and the technicians have deleted all previous versions. My computer has 16 GB RAM, x-64 and runs the Windows 10 pro.

    2 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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18. Items cannot be centered in artboard

    I am selecting an artboard. Then selecting my item. When I try to center them using Horizontal/Vertical Align Center, my item completely ignores my artboard (and any other artboard for that matter) and positions itself randomly.

    Version 25.0

    This feature is essential for us since we need to center dozens of icons for export.

    2 votes

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    0 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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19. Repeat not showing in object menu

    The repeat is not showing in the object menu at all. I am updated and I even went to beta, both are not pulling up the repeat button for my adobe

    2 votes

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20. Cannot close window, save dialog endless loop

    I cannot close the current document window without an endless loop of "saved changes to document" (even though its currently saved). This is using the X in the corner to close window. If I say yes, save it, it remains open and won't close, even when I hit X again, endlessly (it just goes back to asking me if I want to save)

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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