Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
7754 results found
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AI CRASHING
How about you guys fix Illustrator so it doesnt ******* crash. ***-pirates.
1 vote -
page failed to load
I cannot start a new file it says page failed to load and that's it
1 vote -
1 vote
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MY ENTIRE FILE DELETED
I've been working on something every important and Illustrator CRASHED. Deleted everything, even it was saved to a flash drive. I've even been working on it today and now it's gone. I am LIVID.
1 vote -
new version doesn't work.
when I click on New all I get is a black window with this code in the upper left hand corner: % CCXFNFTDIALOG_NAME , and no menus or anything
1 vote -
Saving recovered file causes Adobe Illustrator 2020 to quit
Illustrator unexpectedly quit which created some recovered files upon the reopening of the application. When trying to save this file, Illustrator quit again. This keeps happening and I am unable to continue with my work.
I tried updating Illustrator however the same issue is happening.
Operating system: mac catalina 10.15.3
Adobe Illustrator version 24.1.21 vote -
SVG bug with "use" element
Steps to reproduce
1. Open IllustratorBug.svg in Adobe Illustrator
2. Open the same file in Chrome or Firefox browser
Result: Illustrator displays the image incorrectly. See the attached files.Illustrator version 24.1.2
1 vote -
OS X 10.5.3 Illustrator loads up every time, with half my palettes off the screen. I can't access them or bring them back
OS X 10.5.3 Illustrator constantly loads up with half my palettes off the screen. I can't access them or bring them back. This makes Illustrator pretty unsuable
1 vote -
Can’t save Graphic Styles
I absolutely cannot save graphic styles I have created for the graphic styles library. The icon is blank and I cannot find any information for fixing this. I have looked at all the tutorials but this issue is not addressed. It is NOT WORKING!
1 vote -
Illustrator loses links to artwork that is renamed in library
When I rename a graphic I am reusing throughout my file, all links to that graphic are lost and when I try to copy layers containing those linked graphics, Illustrator reports the following errors:
- "the document contains pdf objects that have been reinterpreted"
- "an unknown imaging construct"
- "an unknown shading type"If I have many instances of that artwork in multiple layers, it takes a lot of time to have to find every single instance, delete it, drag the renamed graphic in, move it to the correct layer, resize and rotate, and reapply the styles I had…
1 vote -
Missing Text on Menus?
I'm working on a 21.5 inch late 2015 image, 2.8 with 8GB using Mojave. I'm not quite sure what steps are happening and if there is a hardware issue on my side, but when I use Illustrator, there is an intermittent bug that seems to happen. Here's how it goes:
Using Illustrator, usually the pen tool.
The spinning beach ball pops up.
The screen freezes for a few seconds.
When it pops back into play, none of the menus have text. Literally, NONE, even those outside of Illustrator (Chrome, the Apple drop downs to restart/shut down)Is it just destroying…
1 vote -
Updated UI has some issues - Tired of Updating - Tired of Bugs
Happy that Adobe continues to try to update the products. That being said I'm a little worn. I constantly get notifications from Adobe Creative Cloud App about updates and there seems to be some issues. Still working out of a previous version of InDesign for numerous reasons. Weirdly found all of my Creative Cloud docs (of which there's not too many luckily) in the trash can this AM. I was able to recover a heart skip and waste of time later. Additionally the Illustrator Update... Well... Just looks sloppy. Help me, help you... And give us a good products with…
1 vote -
1 vote
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Nothing works under the file tab
When I click on any of the options under the file tab absolutely nothing happens. Cant save, place, export, create new, etc. It seems like everything else is working perfectly. I can hear my computer whirl when I click on things like it’s working and registering, but when I click on anything under file I hear nothing, like it’s not registering that I’m trying to save. I really need to export these files for a project by next week so this is urgent!!
1 vote -
Illustrator (version 24.1.2) crashes every time I use the crop tool.
I have been using the crop tool without an issue over the last year and a half, right up until yesterday. Today my illustrator refuses to work the second i click on the crop tool, and instantly crashes. I tried reinstalling it, but it hasn't improved.
1 vote -
Problem with Flatten Transparency
Hello,
I found a but in Illustrator CC 2019 and 2020 MacOS 10.14.6 and Windows 10 v1903. I will report this to Adobe.A. I create a glas effect on a non circle object with blending dark to light red and a black and white gradient mixed with ›screen‹ to it.
B. I flatten the transparency with the highest or other option. Always is a clip group (1), that shound be automatical removed. For better seeing, I put it on top of the group ›after flatten tranparency‹.1 vote -
artboard/canvas will not center; confined to top left corner
Artboard snapping to top left corner of window- zoomed at 67%;
snapped to right of window at 100%Following your post instructions ....
- On Windows 10 latest; Adobe Illustrator latest (on cloud) -
- Believe I was scrolling the canvas - may have zoomed out
- Expect canvas to reduce and stay centered
- Canvas snapped to top left and when I zoomed back to 100 % it snapped initially to top right
Please fix (it has happened a few times) - thank you
1 vote -
There is not enough memory available to process the appearance of an object. OK
macOS Catalina
Version 10.15.4
iMac (21.5-inch, Late 2013)
Processor 2.7 HGz Quad-Core Intel Corei5
Memory 8GB 1600MHz DDR3
Graphics Intel Pro 1536 MB1 vote -
ショートカットキーが反応しなくなる
Adobe XDと同時に起動し、アプリケーションの切り替えを行っているとillustratorのショートカットキーがすべて反応しなくなることがあります。
illustratorの再起動でショートカットキーは使用可能になりますが、再度XDとの切り替えを行うと同様の症状が発生します。1 vote -
update deleted new versions of files
I updated Illustrator to version 24.1.1 3 days ago. I've opened some files to discover that the most recent changes I made to them have been deleted and the version of the files are about a week old. I know I saved these files with new changes but those changes are no longer there. Is it possible to fix this bug and restore the previous files from before the update? I don't know what in the update triggered deleting these new changes.
1 vote
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