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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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741 results found

  1. Bounding box does not rotate correctly with certain elements

    If you take two lines and make an X shape and group it, when rotating this shape (say 30%), the bounding box resets to straight up and down (as opposed to rotating with the X shape) so any further scaling of this shape will be off. In this case, the X will become asymmetrical with any further scaling. This is a new bug as previously versions of Illustrator kept the bounding box oriented as it was originally.

    This is on a Mac with the latest Illustrator CC.

    2 votes

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  2. Free Transform resets frame after each use

    If it was the only problem... Have you ever tried to "free transform" an object like you can do it with Photoshop in a breeze ? Free Transform tool (Free Distort) resets the handles to the rectangular bounding box after each handle drag! Super convenient to adjust a deformation! But did Adobe internally have the distortion tools proposed in Illustrator tested? there are 3 or 4 but all are tedious to use and very incomplete. Please, Adobe, put all this in the trash and replace these useless things with a single tool effective and intuitive... exactly like the "free transform"…

    1 vote

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  3. meu gerador de imagem nao esta funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    Meu gerador de imagem não está funcionando, ele sempre exibe a mensagem de erro, que estão com uma alta demanda, e não sei o que fazer.

    1 vote

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  4. Error al crear cuadricula

    Tengo windows 10, Ram de 8GB, Disco ssd de 900GB, procesador corel i5.
    Ajusto los divisores de la cuadricula pero al crearla, los divisores verticales cambian aleatoriamente la cantidad, por números mucho más grandes. Adjunto video.

    1 vote

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  5. Scale Tool won't deselect

    After scaling a pattern within a shape using shift + back quote key you cannot deselect to accept the changes to the patterns scale. I cannot click on any other tool to get out of the glitch. It only stops when I press control + alt + delete.

    1 vote

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  6. Apply to All 'quick' action for Dimensions in Properties is slow

    Properties has a dedicated quick action for dimension objects, Apply to All (which should be a command instead we can access via top menu, here’s a request — http://illustrator.uservoice.com/forums/333657/suggestions/49010378)

    Pressing this applies the current settings of the current dimension selected to all of these on canvas.
    It’s S L O W. Even if I have just a dozen of these in the document, each time I change one, Ai goes numb for 15-20 seconds.
    Not OK.

    1 vote

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  7. Move/Copy doesn’t remember last used settings

    When using Move/Rotate tool multiple times, UI 'remembers' last setting (helpful).

    When using Move/Copy tool, it not only doesn't remember previous setting, it seems to randomly create new settings (not helpful).

    1 vote

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  8. Pen’s rubber band lies when I try to continue a path with with an unnecessary handle

    Please take a look at this file and the GIF attached.
    Try these steps:
    1. Grab Direct Selection and select the inner arc segment only
    2. Cut it
    3. Delete the rest
    4. Paste the segment back (I used Paste in Front)
    5. Now select the point at the top. When zoomed in, you can clearly see it has an unnecessary handle — the remnant of the deleted path, not contributing into the curvature of the path in question (BTW, if you save it right now, Ai would strip away both 'appndix' handles from both ends of the path —…

    1 vote

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  9. Shift+Dragging an Object doesn’t constrain it

    Dear Adobe, if I wanted to nudge an object across the screen with the arrow keys to retain it's current horizontal/vertical alignment I would be designing everything in Microsoft applications. Please, PLEASE, PLEEEEEEAAAAAASE fix the Shift+Drag position constraint, it hasn't worked for over a year, and I'm losing my mind.

    1 vote

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  10. Illustrator double clicks on its own

    Adobe Illustrator double clicks automatically and overrides the whole operating system.

    1 vote

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  11. White arrow to bind end-points in a design isn't functioning correctly. It doesn't allow to correct the curvature on a trace nor bind traces

    When I want to correct the curvature on a line or bind two ends of a line together, the white arrow function doesn't allow me to do so and moves the trace randomly on my design (just as if I were placing a picture on Microsoft Word: it moves everything at it's will...)

    1 vote

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  12. Selection tool doesn't work to resize

    Illustrator version 29.3.1 (2025)

    The Selection tool (black arrow) does not work anymore and i can't resize things on any of my documents. I tried to close-reopen illustrator and even restart the entire computer without any results.

    iMac retina 2017, Radeon pro 560 4gb, SSD; macOS ventura13.6.8)

    1 vote

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  13. Join Tool and overlapping paths - strange behavior

    Hello, UserVoice and Illustrator community!

    Join tool make strange behavior - problem with overlapping paths.

    I took a ready-made example with an umbrella from a pink outline.
    https://helpx.adobe.com/illustrator/using/tool-techniques/join-tool.html

    I used the join tool as in the example, everything is fine (it connected the intersecting outlines and the overlapping ones too).

    Then I moved the green element a little and the join tool started to behave strangely.
    Example on the top right (dark turquoise umbrella).
    The intersecting outlines worked well.
    But the overlapping ones - I did some nonsense, I got a loooong tail.

    I also moved the green element and…

    1 vote

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  14. Drawing a straight line with the Pencil tool with Shift held crashes Illustrator

    The program constantly turns off on its own when drawing a straight line using the Shift + Pencil (N) combination.

    1 vote

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  15. A part of a traced image vanishes when using Image Trace

    When changing raster graphics to vector graphics, an image element (with a yellow background) was removed. It looks like Adobe Illustrator does not recognize this color. How can I solve this problem?

    1 vote

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  16. Measure tool stops working for measuring an area after we toggle to Selection tool with Cmd/Ctrl and move the object

    If we create an object and try to measure its area with the Measure tool — it gets highlighted and the area gets calculated fine, showing the result in the Info panel.
    But as soon as we hold Cmd/Ctrl to temporarily pick Selection tool, and move the object, releasing Cmd/Ctrl breaks the measuring — no area, no highlight. Reselecting doesn’t help.

    1 vote

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  17. Curvature Tool hotkey Shift+` (shown as Shift+~) doesn’t work with Russian keyboard input

    Ai team believes everyone uses English it feels like.
    Backtick is reported to fail to work often, but here it’s even more convoluted.
    In Russian, the key that houses backtick (`) and the tilde (~, with Shift held) types Cyrillic 'ё' and its capital from 'Ё' respectively.

    If I map Curvature Tool to just backtick — it works.
    But with Shift added, like Ai offers by default — nope.

    There is a larger request on a similar topic, Some shortcuts don't work while using non-English keyboard / language layout — http://illustrator.uservoice.com/forums/601447/suggestions/44393445 — but perhaps the team needs to solve it…

    1 vote

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  18. Selection tool works like the Direct Selection Tool

    I cannot use the Selection Tool because it works like the Direct Selection Tool, therefor I cannot scale or move any objects on my artboards.

    I have tried the workaround to change settings in preferences, but the problem still persists.

    I have a Windows Desktop:
    AMD Ryzen 5 3600 6-Core Processor
    32GB DDR4 RAM
    Radeon RX550/550 Series
    1TB SSD

    Illustrator CC 2025 (V29.3)

    1 vote

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  19. Generative Shape Fill - not present in the interface.

    Generative Shape Fill - a tool that is written about everywhere is not present in the interface.

    Illustrator 29.2.1
    Illustrator (Beta) 29.4.49

    System:
    MacBook Pro
    Chip: Apple M1 Max
    Mac OS: Sonoma 14.1.1

    1 vote

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  20. Eraser tool not working since update today, it erases whole image

    Eraser tool not working since update today, it erases whole image

    1 vote

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