Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
1179 results found
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When saving as PDF, downsampling does not function for images that are part of a transparency mask
Windows 10 - Illustrator CC Desktop
How to create issue:
Place a linked image. Use linked image with another object to create a transparency mask. Save as PDF. Adjust downsampling options. View created PDF with a PDF viewer and see that the image did not get downsampled. Also, look at file size of created PDF.
Release the transparency mask and resave with all other variables identical to other saved file. Open the file in a PDF viewer and see that it is properly downsampled. Also, look at file size and see that it is smaller than the other created PDF.
1 vote -
Beim Öffnen einer PDF werden Textzeilen in Pfade umgewandelt
Meistens wenn ich eine PDF-Datei in Illustrator öffne, gibt es die Meldung, dass die Schrift in einen Pfad geändert wird. Jetzt habe ich herausgefunden, dass der Grund dafür ein Fehler mit Ligaturen ist. Wenn Ligaturen wie fl oder fi verwendet werden, kommt diese Meldung.
Es scheint, dass Illustrator die speziellen Glyphen nicht erkennen kann. Wenn keine Ligaturen in der PDF-Datei vorkommen, öffnet Illustrator diese problemlos und der Text ist editierbar.Wolfgang J. Kremer
Mac Pro 5.1, OSX 10.14, Creative Cloud1 vote -
勝手にファイルが保存されてしまう
Adobe Illustrator 2020の一部のaiデータで保存する前にファイルと閉じようとすると、勝手に保存されてしまいます。環境設定の自動保存はすべてチェックを入れて外して適用したのですが変わりません。
ファイルはクラウドドキュメントではなく、NASに配置しているファイルです。しかも発生するときは何度か再起動すると発生しなくなりますので、バグではないかと考えています。
1 vote -
Element appears in Illustrator
MacOS Mojave - versão 10.14.6
Illustrator 2021 - 25.2.3
We received a customer’s file in PDF. We always work the file in Illustrator.
In this case, when we opened the file, no error message appears that the file had been modified outside Illustrator. We proceed with the job. Problem - one element that doesn’t exist in ACROBAT, appears in Illustrator. I believe this is a bug, because usually the message is shown.
This problem gave us a big complaint by the customer because that element is forbidden in the Portuguese market.1 vote -
Problems when saving first time after update
Hello everyone,
After this new update I got a weird bug: every time I try to save a file it gets me the error "Can't save the document <document name>. This file cannot be found" (screenshot attached). After I clicking save again it works just fine. It's not a big of a deal, but is really annoying get that popup every time I open a document, do some modifications and try to save again.
1 vote -
Saving AI file as .pdf results in blank
OS BigSur 11.3, AI 24.2.3
1 vote -
Illustrator impossible d'enregistrer des fichiers sur un NAS Synology
Bonjour,
Depuis quelques temps, je ne peux pas enregistrer mes fichiers .ai sans qu'Illustrator ne créé de fichiers .tmp ou .ai en les renommant "Acr...."
Je ne peux pas toujours enregistrer les modifications effectuées dans mes fichiers. Apparemment c'est encore pire si j'utilise un script d'action.
En local aucun problème. Que faire s'il vous plaît ?
Mac Os Big Sur 11.1
NAS Synology
Illustrator 25.2.2 2021-
Capture d’écran 2021-04-21 à 09.40.47.png 352 KB -
Capture d’écran 2021-04-12 à 10.56.30.png 201 KB -
Capture d’écran 2021-04-20 à 16.22.47.png 257 KB -
Capture d’écran 2021-04-22 à 11.24.20.png 99 KB -
Capture d’écran 2021-04-20 à 08.58.38.png 113 KB -
Capture d’écran 2021-04-15 à 08.12.55.png 159 KB
1 vote -
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place lets me bring image in but then after resizing image it disappears
Windows 10 latest build, CC latest build, Illustrator latest build. Using File->Place with a .jpg brings the image in and allows me to place it in the workspace, but when I resize it and try to move it to the artboard the image disappears.
1 vote -
Grid Repeat becomes Non-Native Art after exiting and reopening the file .
Windows 10 OS and Latest version of Illustrator (April 19th, 2021).
I created a grid repeat of a object group. Then saved the file. Then closed the file. Upon reopening the file the grid repeat has become a non-native art object which I cannot edit.
The result was utter frustration.
1 vote -
Illustrator no deja guardar los archivos a la primera
Al guardar un archivo en otro formato, la opción queda bloqueada. Tengo que cerrar la ventana y volver a guardar y ahí se activa la opción de guardar en otro formato.
2 votes -
Variable font support for SVG Export
Adobe Illustrator now supports variable font files where all the font style variants are incorporating into a single OpenType file.
When exporting a text element in an illustrator file if using a font collection (such as Helvetica) where there are individual font files for different font weights, (thin, regular, medium, bold, ....) the text element is exported as:
<text class="cls-12" transform="translate(121.64811 386.60663)"><tspan class="cls-13">A</tspan><tspan x="75.51965" y="0">p</tspan><tspan class="cls-14" x="146.07617" y="0">p</tspan><tspan class="cls-15" x="213.65833" y="0">. 18 t/m 21</tspan></text>
which means the text can be modified in the SVG.
If you export a text element that uses a variable font such as Bahnschrift, the text…
2 votes -
When saving AI as a PDF the text disappears
When I save the AI file as a PDF on IPad the words seem to change to squares
Why is that ?
Please resolve the issue1 vote -
Illustrator CC 2020 Saving Unknown Error
Illustrator won't let me save my files. I've tried to open another new file to save my files and the same error has occurred unless I have the "Create PDF Compatible File" option turned off. I have never encountered this before and this is my first time encountering this problem.
3 votes -
jpeg書き出しが出来ない
illustrator(Beta) 25.3.2
MacBook Air M1 OS11.2.3ファイル>書き出し>書き出し形式で、jpeg書き出しを解像度300ppiで行おうとすると、その解像度では……と表示され書き出しが出来ない（150以下は書き出しが出来る）。
他のバージョンでは、解像度300ppiの設定で問題なく書き出しが出来ている1 voteIllustrator 製品フィードバックへのご協力ありがとうございます。
ご報告いただきました問題でございますが、社内での検証（ver.25.3.1/ MacBook Air M1）では再現ができませんでした。
こちらのトピックは対応終了とさせていただきます。
よろしくお願いいたします。
Illustrator チーム
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Preparing for Save takes longer than actually saving
I have noticed that now illustrator does a "preparing to save" function with a dialogue box and progress bar before saving in the background. The issue I am experiencing with this is that the "preparing to save" step takes significantly longer than I ever remember a simple save taking. As such my routine save reflex is causing a significant disruption to my workflow. The time this "preparing to save" dialogue takes is far too long and incredibly inconvenient. I have also uploaded the file I am working on so you can see if it is remarkably large or complicated, I…
1 vote -
Can't place tiff file into Illustrator as a linked file
In previous versions I could import tiff as linked files, now, when I try to do so, it shows the attached image.
I have to open the tiff on illustrator and then copy and paste the content into my file, but is an embedded file, I want it as a link...
2 votes -
Saving file issues
I am trying to save another file and I get this . The file is not opened by anyone other than myself, also, the folder name is the same and the file is not read only. I keep having this issue constantly!
2 votes -
Saving issues
I have an issue with illustrator, files are not saving properly. The file 15 year warranty vector I created is saving as "~ai-87c8b406-558b-424b-915b-974d5eb7acda_"
Or it doesnt save at all.
I am running the latest illustrator
3 votes -
How to stop .tmp$$$ when export .png file on Illustrator from Avast Anti-virus
The cause of this annoying problem came from the ransomware shield function from Avast. This is an easy method to solve this problem.
- Go to Avast Antivirus user interface.
- Select the protection tab.
- Select ransomware shied.
- Protected folder by Avast Ransomware shield will appear.
- Click the checkbox of the protected file location that you choose to export which shown for protection.(C:\USER...\Pictures etc.)
- When you select, the message of the selected folder and "Stop Protection" button will appear.
- Click stop protection.
after this procedure, you can export .png file or else and preview it as you please. Please try...
2 votes -
Syncing to Drop Box
I am now having issues saving my illustrator files. When I try there is a notice that says "unknown error occurred."
I was told by customer service that Creative Suite now has issues with Drop Box and we have to save our files to "downloads".
This needs to be rectified. There has never been an issue with saving to my Drop Box before. Does Adobe plan to fixing issues?
Adobe and Drop Box need to figure out why this is happening.
Losing hours because can no longer save/duplicate.1 vote
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