1200 results found

1. 「選択範囲を書き出し」でSVGを書き出す際、無関係なPNG画像が同時に出力される

   Illustrator 2024で「選択範囲を書き出し」からSVGを書き出す際、本来選択しているオブジェクトではなく、無関係なPNG画像や別のSVGデータが出力されます。

   問題のPNG画像は、
   ・アートボード上に存在しない
   ・現在開いているファイル内にも存在しない
   ・2年ほど前に使用した記憶のある画像
   ・アセット書き出しパネルにも表示されない

   という状態です。

   また、
   ・新規ファイルを作成しても再発する
   ・通常のPNG書き出しでは発生しない
   ・「選択範囲を書き出し」→SVGの場合のみ発生する

   ことを確認しています。

   さらに、出力されたSVGには、現在選択しているオブジェクト以外の無関係な内容も含まれており、意図した内容だけを書き出すことができません。

   使用環境：
   Illustrator 2024（28.7.10）
   macOS Sonoma 14.6.1

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   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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2. No puedo abrir un archivo pesado guardado en Cloud

   El archivo no se descarga para poder abrirlo de manera local. Es un archivo pesado, con imágenes. Un banner para imprimir de gran porte.

   Al abrirse desde los archivos de cloud en el illustrator de escritorio, el archivo queda en formato esquema (contornear) y no permite previsualizar de ninguna manera, ni modificando el GPU ni en forma CPU.

   Cree una copia sacando lienzos y archivos y tampoco logro guardar el documento de manera local. Marca error pero no explica de dónde viene ni tira ningún número.

   Por favor, necesito ayuda.

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3. Illustrator repeatedly gets stuck saving causing a forced restart and loss of document

   Illustrator repeatedly gets stuck saving almost every document that has any complexity. It will not finish it's save and requires a force quit/restart. It will also not autosave any document changes made before the error, so every time it happens it requires the file to be made from scratch. This has become so persistent in my files that I can no longer use illustrator.

   Operating system: Windows 11 Enterprise 64-bit operating system, x64-based processor
   Version of Illustrator: 30.3

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4. Export von Element als .ai

   Wenn ich .ai als Format im Bedientfeld Export von Element auswähle, wird eine Datei ohne PDF-Kompatibilität erzeugt. Diese lässt sich in InDesign nicht darstellen. Man sieht nur einen Fehlertext. Wenn man die Datei öffnet und unter neuem Namen speichert, sieht man, dass "PDF-kompatible Datei erstellen" nicht angekreuzt ist. Dieses Problem tritt nur bei ai auf, egal welche Zeichnung ich auswähle. Andere Formate wie svg, pdf oder eps werden problemlos exportiert. Der Fehler tritt sowohl in der Windows als auch in der MacOS-Version auf. (deutsch, v 30.3 trat aber schon bei früheren Version auf)

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5. Illustrator not letting me save my files or very slow

   Illustrator keeps lagging on saving sometimes not responsive and not letting me quit illustrator.
   Did not use to happen about a month ago.

   Illustrator 30.3
   Macbook Pro M1 Max
   Sonoma 14.8.5 (23J423)

   Admittedly we run our server on Dropbox, but even still it was not a problem about 1 month ago.

   Please don’t ask me to to save files locally as that is not a viable solution.

   Saving on dropbox was working fine without issue a few months ago, now all of sudden it is lagging for 10 mins a file that used to take 1min to save sometimes not even saving at all just stuck on save without being able to close illustrator.

   We have 100’s of files on dropbox and need to share files between team members so not viable to save locally.

   Illustrator keeps lagging on saving sometimes not responsive and not letting me quit illustrator.
   Did not use to happen about a month ago.

   Illustrator 30.3
   Macbook Pro M1 Max
   Sonoma 14.8.5 (23J423)

   Admittedly we run our server on Dropbox, but even still it was not a problem about 1 month ago.

   Please don’t ask me to to save files locally as that is not a viable solution.

   Saving on dropbox was working fine without issue a few months ago, now all of sudden it is lagging for 10 mins a file that used to take 1min to save sometimes not… more

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6. 30.3 SVG Code is not at the same scale size as same file code from 29.8.6. It's half the size

   Exporting a SVG file from 2026 30.3 the code is a complete different size than the same file code from 2025 29.8.6 and not in a good way.

   The image on the left is from 2025 and the image on the right is from 2026.

   This is a bug that shouldn't be in the 2026 version

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7. The preview is incorrect because some images are missing

   Ever since at least Illustrator version 29.8.5, I've been having preview issues with linked images. Some images are missing from my preview.

   I tested it in Illustrator 30.3, and the problem persists.

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   Need More Info  ·  6 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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8. Bleed is applied randomly when not enabled

   Issues with bleed. I keep saving a PDF withOUT bleed and it saves it with bleed. It randomly picks and choses which files it'll apply a bleed to and which it won't apply a bleed to, despite me picking NO BLEED on all of them. Very frustrating.

   Illustrator 2026.

   2 votes

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9. Unknown Error when saving

   Windows - Adobe Illustrator 2026

   When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

   If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the issue is resolved. Having this error come up so often is slowing down production.

   Windows - Adobe Illustrator 2026

   When saving files for a proof - Press Quality, no editing, password, low resolution printing, no changes, no enabling copying of text - this error comes up on the first attempt every time.

   If I save it a second time, this error doesn't happen. I wasn't receiving this issue until I updated to 30.2.1, but it was rare. Now that I've updated to 30.3 it became every time I saved a new file for the first time. As much as I want the turntable feature, I'm going to have to use 30.1 again until the… more

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   Need More Info  ·  3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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10. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

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    Under Review  ·  9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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11. Transparency Lost in After Effects When Importing v30 AI Files

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10) and importing that file into the same After Effects project resolves the issue completely.

    This suggests that a change in the .ai file format or internal data structure introduced in v30 is no longer being parsed correctly by After Effects' AI importer.

    Saving from v28.7.10 is a confirmed workaround, but this should not be necessary.

    Is there a known fix? Is this a confirmed bug?

    Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a compatibility regression introduced in Illustrator v30.

    — Reported by I'm John

    Transparency Information Lost When Importing Illustrator v30 AI Files into After Effects 2026

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)
    - After Effects version: 2026

    When an .ai file saved in Illustrator 2026 (v30) is imported as footage into After Effects 2026, transparency information — including blend modes, opacity settings, and effects such as drop shadows — is lost or ignored. Affected layers render as fully opaque.

    Re-saving the identical artwork in Illustrator 2024 (v28.7.10)… more

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    1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    
    

    Thank you for reporting this issue. Could you please try reproducing the workflow on the latest version of Illustrator (v30.3) and let us know if the issue still persists?

    
    

    Thanks,

    Illustrator Team

12. PDF/X-4 Export Produces Non-Compliant PDFs in Illustrator v30.2.1

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC profile. Since the output intent is also Japan Color 2001 Coated, v30 appears to write both into the PDF in a way that triggers a conflict. This did not occur in v28 with identical source files.

    Preflight Error #2 — Transparency blend color space conflict:
    "Transparency blend color space is the same as the output intent destination profile (13,681 occurrences, 2 pages)"

    Cause: v30 appears to embed the document's transparency blend space (Japan Color 2001 Coated, derived from the working CMYK setting) in a way that conflicts with the output intent. This also did not occur in v28.

    PDF Preset Settings (X4_Johnset):
    - Standard: PDF/X-4:2010
    - Compatibility: Acrobat 7 (PDF 1.6)
    - Color Conversion: No Conversion
    - Output Intent Profile: Working CMYK — Japan Color 2001 Coated
    - Profile Inclusion Policy: Include All RGB & Tagged Source CMYK Profiles

    Both errors are absent when exporting the same file with the same preset from v28.7.10. This appears to be a regression introduced in v30.

    Is there a known workaround? Is this a confirmed bug?

    Environment:
    - Hardware: MacBook Pro 16-inch (November 2023), Apple M3 Pro, 36GB RAM
    - OS: macOS Sequoia 15.7.4
    - Illustrator version with issue: v30.2.1 (2026)
    - Illustrator version without issue: v28.7.10 (2024)

    Thank you for the continued development of Adobe Illustrator. I am a professional graphic designer working in prepress and print production, and I greatly appreciate the dedication your team puts into this product. I would like to report what appears to be a regression introduced in Illustrator v30.

    — Reported by I'm John

    In v28, when exporting PDF/X-4 via an Action or script, inserting a "Convert to Working CMYK" step into the workflow allowed consistent production of PDF/X-4 compliant files with no preflight errors.

    In v30, following the exact same workflow with identical files and the same preset now produces non-compliant PDFs. Acrobat preflight reports two distinct errors that did not occur in v28.

    Preflight Error #1 — Placed image ICC profile conflict:
    "CMYK source profile is the same as the PDF/X output intent destination profile (201 occurrences, 2 pages)"

    Cause: Placed PSD files have Japan Color 2001 Coated embedded as an ICC… more

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    Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

    We are aware of a scenario this happens but it was reproducible in 28.x as well. If the Document Color Profile and Output Intent Color profile are different then we observe this issue. Please confirm the color settings you have used and also share the test file to sharewithai@adobe.com to validate the above case.

    
    

    In the above case, assigning the document color profile to "Japan Color 2001 Coated" produce a compliant PDF/X file. Please try this workaround and let us know.

13. Problem mit verknüpften Bildern in platzierten Illustrator-Dateien seit Update 30.2.1

    Seit dem Update von Adobe Illustrator auf Version 30.2.1 tritt ein Problem im Umgang mit platzierten Verknüpfungen auf, das zuvor nicht vorhanden war.

    Beschreibung des Problems:

    Wenn in einer Illustrator-Datei ein Bild platziert und als Verknüpfung (nicht eingebettet) eingefügt wird und diese Illustrator-Datei anschließend wiederum in eine zweite Illustrator-Datei platziert oder eingebettet wird, erscheint das verknüpfte Bild aus der ersten Datei in der zweiten Datei nicht mehr.

    Das Bildfeld bleibt leer, obwohl die Verknüpfung korrekt vorhanden ist.

    Erwartetes Verhalten (wie in früheren Versionen):
    In vorherigen Illustrator-Versionen wurden verknüpfte Bilder innerhalb einer platzierten .ai-Datei korrekt angezeigt, auch wenn diese Datei in einer weiteren Illustrator-Datei verwendet wurde.

    Aktuelles Verhalten:
    Verknüpfte Bilder aus der ursprünglichen Datei werden in der zweiten Datei nicht dargestellt.

    Workaround:
    Aktuell funktioniert die Darstellung nur, wenn alle Bilder in der ersten Illustrator-Datei vollständig eingebettet werden. Dies ist jedoch workflow-technisch problematisch, da Verknüpfungen bewusst zur Dateigrößen- und Assetverwaltung genutzt werden.

    Zusammenfassung:
    Seit Version 30.2.1 scheint die Weitergabe bzw. Auflösung von Bildverknüpfungen innerhalb platzierter Illustrator-Dateien nicht mehr korrekt zu funktionieren.

    Ich bitte um Prüfung, ob es sich hierbei um einen bekannten Bug handelt. Systeminformationen: Der Fehler tritt auf einem iMac Pro (3,2 GHz 8-Core Intel Xeon W, 32 GB RAM) unter macOS 15.7.4 (24G57) auf.

    Seit dem Update von Adobe Illustrator auf Version 30.2.1 tritt ein Problem im Umgang mit platzierten Verknüpfungen auf, das zuvor nicht vorhanden war.

    Beschreibung des Problems:

    Wenn in einer Illustrator-Datei ein Bild platziert und als Verknüpfung (nicht eingebettet) eingefügt wird und diese Illustrator-Datei anschließend wiederum in eine zweite Illustrator-Datei platziert oder eingebettet wird, erscheint das verknüpfte Bild aus der ersten Datei in der zweiten Datei nicht mehr.

    Das Bildfeld bleibt leer, obwohl die Verknüpfung korrekt vorhanden ist.

    Erwartetes Verhalten (wie in früheren Versionen):
    In vorherigen Illustrator-Versionen wurden verknüpfte Bilder innerhalb einer platzierten .ai-Datei korrekt angezeigt, auch wenn diese Datei in… more

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    Request to Contact Support  ·  1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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14. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is able to confirm it and is planning to investigate it.

15. Compatibility Issue in Illustrator v30.2 - PostScript Error <a1a1>

    Critical Update: This issue is not limited to specific files. Every single file saved or exported from version 30.2 encounters the same <a1a1> error, even when the document contains only a simple primitive shape (e.g., a single rectangle). This indicates a systemic failure in the PostScript generation engine of the v30.2 build on my system.

    Description
    Since updating to Adobe Illustrator v30.2, I have encountered a critical compatibility issue. Even when saving files for lower versions (Legacy formats), recipients are unable to open them. The files trigger a specific PostScript error regardless of how simple the vector data is. This issue does not occur in version 30.0, suggesting a bug introduced in the v30.2 update.

    Error Message
    Error: "The illustration cannot be opened. The illustration contains an illegal operand."

    Operator: <a1a1>

    Content: 9898989898989898989797979797979797979796

    Steps Taken (Troubleshooting attempted):
    To resolve this, I have tried the following methods, but none of them worked in v30.2:

    Saving as Legacy AI: Saved as CC Legacy and CS6 versions with "Create PDF Compatible File" unchecked.

    Exporting as EPS: Saved in various EPS versions (including Illustrator 10 EPS).

    Code Cleaning via SVG: Saved the file as SVG and re-imported it to save as AI again.

    Fresh Document: Created a completely new document and copied/pasted only the vector paths.

    Flattening: Expanded all appearances, outlined all fonts, and simplified paths to ensure only basic vectors remained.

    Current Status
    The issue persists only when the file is saved using v30.2.

    Rolling back to v30.0 resolves the issue completely. Files saved in v30.0 can be opened by others without any errors.

    Critical Update: This issue is not limited to specific files. Every single file saved or exported from version 30.2 encounters the same <a1a1> error, even when the document contains only a simple primitive shape (e.g., a single rectangle). This indicates a systemic failure in the PostScript generation engine of the v30.2 build on my system.

    Description
    Since updating to Adobe Illustrator v30.2, I have encountered a critical compatibility issue. Even when saving files for lower versions (Legacy formats), recipients are unable to open them. The files trigger a specific PostScript error regardless of how simple the vector data is. This… more

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

16. Dataset names with decimal values are truncated during Batch Export

    When exporting multiple Data Sets via Actions (PDF/EPS/SVG/JPG/PNG format), if the Data Set name contains a decimal value (for example: “Cumin Seeds 1.6 KG”), the exported file name does not retain the full value.
    Instead, the file name is truncated and exported as “Cumin Seeds 1.pdf” rather than “Cumin Seeds 1.6 KG.pdf”.

    It appears that Illustrator interprets the period (.) in the dataset name as part of a file extension separator, which results in the decimal value being removed during export.

    This creates workflow issues, especially in packaging and SKU-based production environments where decimal weights such as 1.6 KG, 2.5 KG, etc., are standard and must remain accurate in file naming for printing, inventory, and documentation purposes.

    I kindly request:
    1. A review of this behavior to determine whether it is a bug.
    2. If intentional, consideration of a feature enhancement that allows dataset names to preserve decimal values during batch export.
    3. Alternatively, an option that allows users to control filename parsing behavior when exporting via Data Sets.

    This improvement would greatly benefit professionals working with variable data and multi-SKU packaging workflows.

    When exporting multiple Data Sets via Actions (PDF/EPS/SVG/JPG/PNG format), if the Data Set name contains a decimal value (for example: “Cumin Seeds 1.6 KG”), the exported file name does not retain the full value.
    Instead, the file name is truncated and exported as “Cumin Seeds 1.pdf” rather than “Cumin Seeds 1.6 KG.pdf”.

    It appears that Illustrator interprets the period (.) in the dataset name as part of a file extension separator, which results in the decimal value being removed during export.

    This creates workflow issues, especially in packaging and SKU-based production environments where decimal weights such as 1.6 KG, 2.5… more

    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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17. Vorschaubilder verschwinden im Bridge

    Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.

    Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.

    Beispiel:
    - Normal war die Anzeige in Bridge wie Bild01.jpg
    - die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
    - ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpg

    Öffne ich die Datei im Illustrator ist alles ohne Fehler vorhanden.
    Verknüpfe ich das Bild über das Menü neu und speichere es dann wieder, stimmt die Vorschau im Bridge wieder wie bei Bild01.jpg.

    Schließe ich dann die Datei stimmt die Vorschau im Bridge, wenn ich sie dann wieder öffne stimmt alles.
    Nehme ich irgendeine Änderung vor, Bsp. Text anpassen oder Ebene einmal aus und einblenden und speichere dann wieder normal, ist die Vorschau in Bridge wieder wie bei Bild04.jpg, also defekt.

    Ich muss also in so einem Fall bei Änderungen aktuell vor dem Speichern immer alle Verknüpfungen aktualisieren und dann speichern damit ich im Brigde die richtige Vorschau habe. Hier ist es auch egal ob es eine Verknüpfung mit einem JPG oder PSD ist.

    Sonnige Grüße von Usedom

    Hallo, ich habe folgendes Problem mit Illustrator (30.2.1) und Bridge (16.02.23) auf einem Windows Rechner mit 64GB Ram, Windows 11 Pro und eine RTX 3060 Ti.

    Wenn ich momentan im Illustrator eine Datei speichere zweig mir Bridge diese Datei nicht mehr korrekt an.

    Beispiel:
    - Normal war die Anzeige in Bridge wie Bild01.jpg
    - die geöffnete Datei im Illustrator wo alles stimmt ist wie Bild02.jpg, alle Verknüpfungen sind intakt
    - ändere ich in der Datei nur das Darum und speichere, ist nun die Anzeige im Bridge wie im Bild03.jpg daher zusammen wie Bild04.jpg

    Öffne ich die Datei im Illustrator ist… more

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    1 vote

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    2 comments  ·  File Save, Import and Export  ·  Edit…  ·  Delete…  ·  Admin →
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18. Export for Screens scale dropdown doesn't work

    In the Export for Screens dialogue, the dropdown does not change the scale entered in the box. For example: box says 0.25x. I choose 1x in the dropdown, 1x is checked in the dropdown, but the box still says 0.25x and the export will be 0.25x.

    Typing the scale in the box works.

    Version 30.1

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    2 votes

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Resolved (Comments Open)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix has been pushed into the latest 30.3 general release. Please update, check, and comment back if it still happens.

19. Saving in older illustrator format scales 10 times down

    When saving a file in an older illustrator format, now the file appears 10 times smaller. As a signmaker working with sign software that doesn't accept newer ai or eps files this is VERY MUCH unwanted. I can scale it back to 100% in my sign making software but only manual. Not by alttering the comma in the scaling. This isn't accuracy I often need. Please undo this downscaling. Me, and a lot of colleagues, work for decades this way.

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    2 votes

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    3 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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20. Updating the Share for Review link uses the previously saved version

    When attempting to update the Share for Review link of a file, Illustrator updates the review link with a previously saved file instead of the most recent version of the current file being worked on.

    Steps to Reproduce:
    1. Open File A in Adobe Illustrator.
    2. Save File A and create a Share for Review link.
    3. Open File B (or another Illustrator file).
    4. Make changes to File B and save it.
    5. Click Share for Review and choose Update Link.

    Expected Result:
    The Share for Review link should update the review link for File B.

    Actual Result:
    The Share for Review link updates the review link of last file that was previously saved and shared for review (e.g., File A), instead of the current file (File B).

    When attempting to update the Share for Review link of a file, Illustrator updates the review link with a previously saved file instead of the most recent version of the current file being worked on.

    Steps to Reproduce:
    1. Open File A in Adobe Illustrator.
    2. Save File A and create a Share for Review link.
    3. Open File B (or another Illustrator file).
    4. Make changes to File B and save it.
    5. Click Share for Review and choose Update Link.

    Expected Result:
    The Share for Review link should update the review link for File B.

    Actual Result:
    The… more

    2 votes

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