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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

What can we fix in Illustrator (desktop)? Vote or report a bug — one problem per entry, please.

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399 results found

  1. Problemas para presentar pantalla

    Hola, tengo problemas al querer presentar pantalla en Adobe Illustrator (última versión, aunque me estuvo pasando con las últimas 4 actualizaciones). Cuando aprieto Mayús + F o aprieto la opción de Modo presentación, la pantalla se bugea y hace glitches. Desde ya, gracias por su ayuda y atención.

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. The preview command (Control Y), keep showing that it could not complete the requested operation

    1 vote
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  3. Pasted/embedded images are sporadically appearing or disappearing depending on scroll direction

    When opening an ai file with V29.2 on Windows 11 utilizing a RTX a2000 laptop (Firmware 553.50) embedded and linked images appear and disappear depending on scrolling direction. This renders the program completely unusable. This bug does not appear in V28.7.3

    1 vote
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  4. Canvas melts, as if animated

    I have encountered a weird bug. Issue happened after the current update.

    1 vote
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  5. GPUプレビューモードで高解像度２階調の埋め込み画像の表示がおかしくなる。

    macOS13.6.6〜13.6.7
    Illustrator ver.28.5

    再現手順
    1.1200ppi程度のモノクロ2階長画像を用意する。
    2.IllustratorにてGPUプレビューの状態で1.の画像を配置
    3.配置した画像を埋め込むと表示が反転する。

    期待する結果
    埋込前と埋込後で表示がかわらない。

    実際の結果
    埋め込んだビットマップの表示が反転される。

    現状の回避方法
    埋込んだビットマップ画像が存在するドキュメントではCPUプレビューかオーバープリントプレビューで表示を行う。

    これはGPU表示における不具合です。PDF保存などを行うと正常に保存されますが、GPUプレビューが使えない状態というのは作業性が悪くストレスがたまります。

    10 votes
    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  6. Animated zoom bug (workspace flickers and turns black when in a group)

    1. Windows 11 (latest)
    2. Illustrator 28.3
    3. The screen flickers and turns black using Animated Zoom within a group. If I exit the group (using escape), the screen returns to normal. Animated Zoom works normally as long as I am not within a group.

    The video I've uploaded shows me double-clicking a group to enter it, then using Animated Zoom to produce the flickering and black screen. I hit escape to exit the group, and the screen returns to normal. I then demonstrate that Animated Zoom works correctly when not within the group.

    Thanks

    7 votes
    15 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  7. Nothing is visible except outlines when selected

    You get glimpses of its color when zooming in and out but cannot view the coloration.
    How can it be corrected?

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  8. Screen blinking when moving mouse or hit keyboard

    Screen blinking when moving mouse or hit keyboard, then back to normal after some time.

    1 vote
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  9. Outline view not work on AMD graphics

    Outline view does not work on my PC, AMD 6650XT Illustrator 29.1 or beta.
    This is my system info.

    1 vote
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  10. Rose Frame

    Illustrator has a bug where a pink frame appears several times. It appears on both my apples.

    1 vote
    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1

    Slow file open when other docs are open. Shows a magenta border. Macbook Pro Apple M3 Max; Sonoma up to date; AI 29.1.

    What's the issue? I have to "command zoom out" to see the file. Or close the other files prior for it to open without stalling and a magenta border.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  12. Edges are misaligned at high zoom level

    After zooming in on a rectangle, the actual rendered appearance is misaligned with the edges of the rectangle.

    1 vote
    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  13. Antialiasing for text get disabled with Overprint Preview enabled

    Text pixelation during 'overprint preview'
    29.0.1

    1 vote
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  14. Illustrator Crashes if any raster image fill color assigned as spot

    I have a illustrator file that contains linked PSDs. I used Grayscale PSD linked images as Spot color. But illustrator 28.5 (macOS M3 Max) crashes when playing with the PSD linked images. I am thinking about it related with rendering.

    I can not work with grayscale linked images as spot color.

    I reported crash handles to Adobe and Apple.

    Is this bug logged before? If anyone need the report file then I can send it.

    1 vote
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  15. Objects aligned with edge of artboard render as if overlapping

    When aligning an object against the edge of an artboard, the program will render it as if overlapping the edge by a tiny amount, depending on zoom.

    Extremely disruptive when when working, compounded by the snapping being unreliable (as per separate bug report).

    3 votes
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  16. Outline Preview & CPU preview not working (cause canvas freezing)

    Selecting outline preiview, preview on CPU, overprint preview, & Pixel preview is not working. It will cause the artboard freezing unless I back to GPU preview.
    I have tried in illustrator 28, it is worked normally.

    Operating system:
    Windows 11 23H2
    Ryzen 5 7535HS
    RTX 2060

    Illustrator Version: 29.0

    1 vote
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  17. Outline View is not working in v29.0

    When I try to switch from GPU Preview to Outline View, the screen flickers and remains on GPU Preview. The name in the menu changes, but the screen doesn't.

    1 vote
    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  18. Distortions / pixelation when Space bar is held and mouse pointer moved

    When I press and hold space bar and move the mouse pointer to navigate the screen, the distortions / pixelation appear and make it it difficult to work. Please help. I tried reinstalling AI and ran windows update.

    OS: Windows 11 Home
    AI version: 29.0 (64 bit)

    1 vote
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  19. 填充转描边问题

    同一个图形在大画布中填充转描边出现异常；在常规画布中正常。
    如视频及文件。
    这里无法上传AI文件，文件在下面评论区。

    2 votes
    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  20. ビットマップ系の効果を適用したオブジェクトをコピーする際に低解像度で処理される

    macOS13.6.3/iMac27inch/intel/AMD Radeon5300 4GB
    Illustrator ver.26.5〜

    再現手順
    1.環境設定で「リアルタイムの描画と編集」をオンにする。
    2.任意のオブジェクトを作成し、「効果→スタイライズ→ぼかし」を適用する。
    3.グループ選択ツールで選択しドラッグを開始。ドラッグ中はリアルタイム描画の低解像度表示となる。
    4.ドラッグ中にoptionキーをプレス。そのまま任意の位置までいどうする。
    5.ドラッグを終了すると当該オブジェクトがコピーされる。通常の移動ではドラッグ終了時に適切な解像度でのレンダリングが行われるが、途中からoptionキーをプレスした場合適切なレンダリング結果とならずリアルタイム描画の状態のままとなる。

    期待する結果
    通常の移動時と同様適切な解像度での結果表示となる。

    実際の結果
    移動中の低解像度の表示のままの結果が得られる。

    回避方法。
    「リアルタイムの描画と編集」を外してリアルタイムの描画をさせないか、ドラッグ開始前にoptionキーを押しておく。

    この挙動は最終的に行われる実際の解像度でのレンダリングが行われない事による不具合かと考えられます。この影響は
    スタイライズに含まれる「ぼかし」「ドロップシャドウ」「光彩」や３Dとマテリアル等のビットマップレンダリングが伴う処理で出ます。今回はoptionショートカット利用のコピーという条件ですが、他にも発生条件が存在するようにも思います。
    何にしろ、低品質でデータが保持されると印刷事故に直結します。早急にご対応頂きたいものです。

    9 votes
    0 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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