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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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376 results found

  1. Selected anchor points turn light gray, are almost not visible version 27.5

    Illustrator 27.5. Ventura 13.2.1. When selecting items the selection color is not the layer colour but is almost not visible (light gray). GPU performance on or of doesn't help.

    1 vote

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  2. GPUプレビュー

    数バージョン前から突然GPUプレビューが使用できなくなりました。
    ファイルを開いたときはGPUプレビュー、そのあと、ペンツールなどを使うと強制的にCPUプレビューになってしまいます。
    バージョンを戻しても直らなくなってしまい困っています。

    【私の環境】
    Windows10 Pro 64bit
    Illustratorのバージョン27.2
    CPU:AMD Ryzen5 3600 3.59GHz
    RAM:48GB
    ビデオカード:NIDIA GeForce RTX 2060 12GB

    2 votes

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  3. 選択したオブジェクトのバウンディングボックスがずれる

    いつもお世話になっております。
    非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。

    本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。


    シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
    ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。

    【添付画像参照:Illustratorbugimg.jpg】


    【PC環境】
    Windows 10 Pro(バージョン:21H2)64bit

    数々の要望にご対応いただいております皆様に感謝しております。

    何卒、宜しくお願いいたします。

    4 votes

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  4. Certain shapes make illustrator change from GPU to CPU. Can't change back until a fresh reinstall.

    I created this glass effect on my laptop and exported it to drive to download onto my PC. It opens normally with GPU preview but it switches to CPU if I zoom into my work. After some experimenting I found out it's only because of my shapes that create the glass effect. It affects both my laptop and PC. Laptop uses 1660 Max Q, not intergrated graphics.

    It also affects other files (not consistent), that I open at the same time. Other files that are affected can't be changed back to GPU preview despite reopening the files individually. PC restart…

    3 votes

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  5. GPU preview greyed out

    Mac Mini M2 Pro 32GB/1TB
    Ventura 13.4 (22F66)

    Illustrator 27.5

    Just opening a file and the View using GPU is greyed out, which results in slow performance.
    The file has 6 linked images (2 jpg + 4 png) which are totally below 40 ΜΒ.

    Here are the files.
    https://we.tl/t-OKm14RRB5a

    Thanks in advance

    1 vote

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  6. 741 votes

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  7. When working with hi-res Black and White Bitmaps Illustrator goes to CPU preview disabling GPU Animated / Scrubby Zoom.

    When using hi-res BW bitmaps, 'Scrubby Zoom' or 'Animated Zoom' disables itself even if it's enabled in preferences. This happens after roughly 1 or 2 seconds after opening a file with this kind of images. The window goes from CMYK/Preview mode to CMYK/CPU mode as if it was in Separations Preview or CPU preview, even though it wasn't set to either of those. View>View Using GPU becomes grayed out so I can't go back.

    This bug is happening on a file with 2 1200dpi bitmap 5"x5" (embedded and/or linked), each under 1MB in size, making the Illustrator file 3MB total,…

    3 votes

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  8. Outline 0.001pt isn't even - Laser doesn't understand path

    When we use an outline of 0.01pt the path is even, when we decrease the path to 0.001pt for the laser to understand we get an uneven line. How do we fix this?

    1 vote

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  9. Visual glitch

    White patches on screen when working on full pack layouts. To remove it and view the artwork correctly, Overprinting Preview has to be turned on, but it makes working slow.

    1 vote

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  10. previewing incorrectly

    our logo is a mess after I rotate it.

    it never happened before,

    since I update the newest version it start happening.

    please fix this. thank you.

    my illustrator version is 27.4.1

    1 vote

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  11. Clipping mask for a layer doesn’t move when dragged in real-time render mode

    If you move art with its layer-level clipping mask, Ai will draw it as if you move the art without the clipping mask. See the GIF attached.

    10 votes

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  12. Modalità contorno

    ho problemi con la modalità contorno. Quando la attivo, Illustrator mi mostra sempre l'anteprima (sia con CPU che con GPU) anche se la modalitrà controno risulta effettivamente attiva. Ho controllato anche le impostazioni del documento su "imposta documento", ma la voce "mostra immagini con metodo contorno" è comunque disattiva. Inoltre quando risulta attiva, anche se non lo è veramente, non riesco a muovermi all'interno del documento e praticamente si "fissa" finchè non attivo nuovamente la modalità anteprima.

    1 vote

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  13. Can't use "View using GPU"

    Can't use GPU to view my work. Working on Illustrator 27.4.1, running on a MacBook Pro M1 2020 on Ventura 13.3.1 (a).

    1 vote

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  14. Blend snaps back when you move an object

    When you move one of the objects after having created a blend, the new position doesn't stay. Instead the blend snaps back and the outline of the object stays in the new position. Described in this thread with videos:
    https://community.adobe.com/t5/illustrator-discussions/blend-tool-object-snaps-back-to-original-position/m-p/13312720#M341688

    4 votes

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  15. Document grid with dots fails to render clean pixels. GPU/CPU rendering differs.

    The dotted document grid renders differently between CPU and GPU modes. None of the alternatives renders perfect pixels in the selected grid color.

    CPU renders vertically lighter smeared dots.
    GPU renders horizontally smeared dots.

    See attached screenshots.

    This may relate to another bug report i've posted:
    https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44269260-bug-view-grid-dots-1px-freezes-illustrator

    2 votes

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  16. Crazy rays produced when selecting a path with many anchor points

    When selecting a path with lots of anchor points (1000+) I've been getting crazy rays bursting from the path in all directions in a huge multitude of colors. It's been happening for about a 2 months now. Mainly happens when using group selection tool. All functionality and visibility of the art is lost when this happens and I need to deselect all art in order to carry on. I've attached some images of what the screen looks like when this happens.
    AI version 27.0.1
    Mac OS 13.0.1
    Mac 3.6 GHz 8-Core Intel Core i9
    128 GB 2667 MHz DDR4

    2 votes

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  17. Alt+Drag Duplicate is not working correctly

    When you use ALT and Drag to duplicate Objects, the duplicating is canceled if you release the ALT-key before you release the Mouse Button.

    Also, if you release the Alt, but don't move the mouse, the original one will be still visible, but it will disappear after you release the mouse button (or move the mouse). So, the Illustrator leads you to assume that the Object will be duplicated, but it actually wont. See the attached GIF.

    In every other App that has the same functionality that I have used the duplicating will continue even if I release the Alt…

    1 vote

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  18. The top of my screen is glitching out whenever I open Ai ver 27.1.1

    I have attached two images but the top of my screen moves around with these small dots and strange green glitches whenever i move the mouse or do anything. The whole software is being really buggy too.

    2 votes

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  19. Edges of a fill are rendered rough and innacurate

    Smaller circle is roughen, not smooth. This is really annoying since I'm working on a logo for a client and it has to be precise.
    This is really annoying. that wasn't the case last week... I updated to the latest version today.

    1 vote

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  20. Active GPU renders incorrect

    Though marked compatible, the AMD Radeon Vega II does not render Illustrator art work correctly. In this case a Compound Path (see what happens to the top of the letters B DIR), without GPU and with GPU.

    I am on MacOS Monery 12.6 / Ai 27.2

    1 vote

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