Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
346 results found
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Files preview sticks after opening multiple documents
After having a couple of documents open for roughly an hour, I go to open a new document as well. However, after clicking to open this document I am presented with the preview of the document that was already open in the background.
Now when I click on any one of the three documents in illustrator they all show the same preview. You can see in the screen shots, three different documents showing the same preview.
I have to close Illustrator down and reopen it. This happens Multiple times a day and is disrupting my workflow immensely.
I am running…
5 votes -
Illustrator crashes when adding centre point
on occasion, ai will crash when adding center points. this time it was in wireframe view adding center points to placed PDF's
1 vote -
'Preview' instantly applies effect or operation
If I go to any dialogue box that has a 'preview' option, the effect is applied as soon as the box is checked. If I then click 'cancel' the effect is still applied. Altering the parameters applies the new value to the previously applied value.
For example, I draw and box and open the Scale options. With 'preview' selected, I change the value from 100% to 200% and then to 150%. The box is scaled to 350% in total.
Also, the Recolour Artwork box will only allow me to change a colour once. Again, applying the change instantly even if…
2 votes -
Wrong starting format measures ADOBE ILLUSTRATOR IN CREATIVE CLOUD
WRONG STARTING SIZES B FORMAT IN ADOBE ILLUSTRATOR
B4 size is 250x353mm
and
B5 size is 176x250mmI was keep getting wrong printed formats because i was just pressing given model without carefully lookout.
2 votes -
Moving an artboard using the Artboard Tool moves non-overlapping paths and shapes in adjacent artboards
Moving an artboard should only move paths and shapes within the artboard and paths and shapes overlapped from other artboards. If possible, overlapped paths and shapes should only move if a majority is in the selected artboard.
1 vote -
image trace quick action does nothing...
I opened a transparent PNG file in Illustrator, hoping to do a simple quick vector conversion, when I pressed the "Image Trace" button in the Quick Actions menu, in the properties toolbar, I got precisely bubcuss. Just nothing - no feedback, no error, no expected menu of options. Just nothing. The other quick actions don't seem to do anything at all either.
9 votes -
Duplicated artboards containing Export Assets link to the new artwork not the original
As the title says, Assets in the Export panel move from the original artboard and become linked to the new artwork on the duplicated artboards. Subsequently when you remove any artwork from the new artboard, you inadvertantly remove the asset from the Export panel.
Methodology:
Duplicate an artboard (which contains an asset in the export assets panel) via the Alt-drag method. Ensure the move/copy artwork option is enabled. Delete the new copy of the artwork/asset on the new artboard, and the asset is removed from the export panel.Expected behaviour:
Any link to/connection to export assets should be retained by…4 votes -
Why can't I select and deslect multiple layers with shift& alt anymore?
Oh this drives me crazy,... I suddenly can't select multiple layers by holding down the shift key. And deselecting with alt isn't working either.
Does anyone know how to solve this because I can't work this way.
I already restarted, did an extra update, nothing seems to help.5 votes -
An unknown error has occured. Receiving message when opening ai and/or pdf files. CC 2019
I'm working on iMac17,1 with 13.2GHz using illustrator CC 2019
Whether opening a file from finder folder through the program, via file > open I am receiving the same message when opening ai and/or pdf files: " An unknown error has occured. "
This is all of a sudden. I expected the files to open like they normally would, unless it was a corrupt file from a client.
I receive: " An unknown error has occured. "
I uninstalled and re-installed CC 2019 with no changes.
9 votes -
Convert to profile
It should be possible to convert a documents colors via the same method as in Photoshop or InDesign via "Convert to profile" rather than "Document color mode". The current way makes it hard to correctly convert correctly and nearly impossible to convert an rgb color space to another rgb color space without using cmyk as intermediary step (huge color shifts and color quality loss).
6 votes -
Illustrator Recovery-Mode has Turned all my Images Black
I was in the process of saving my original Illustrator file and it froze then crashed, I re-opened the software and it recovered the document but all my images have turned black.
And it's not a links problem, most images are embedded and I have a separate links folder containing the remaining linked images, as you can see there are no missing links.
4 votes -
Coordinates of an object are not aligning to it's artboard and are staying global
When I try to align objects within an artboard the objects coordinates stay Global and don't change, which makes it impossible to do branding and logo design work. It only started / became a problem when I started using the latest version of the software - Illustrator 2020 (Mac). Urgently need this fixed so I can get clients work done and send away.
1 vote -
1 vote
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There is not enough memory available to process the appearance of an object
Mac os MOjave
Processor 3.1 Ghz Intel Core i7
Memory 8gb
Graphics Intel Iris Graphics 6100 1526 MBIllustrator 23.0.4
I'm getting an error message (There is not enough memory available to process the appearance of an object) when I open a file or create a new file in Illustrator. After I close the document, everything in illustrator gets greyed out and I have to force quit to close illustrator. I have to repeat this open and force quitting several times before I could get a document to work as normal. Could you please advise if there's a fix for…
5 votes -
Rearrange All Artboards ignores locked layers
When I use the command Rearrange All Artboards from the Artboards panel object on locked layers are not moved with the artboard.
To test make a document with two artboards and two layers. Draw anything on Layer 1 for each artboard them copy it exactly to Layer 2, or just duplicate Layer 1. Hide or lock a layer then use Rearrange All Artboards to rearrange the dartboards. The objects on the locked or hidden layers do not move with the artboard.
The two screenshots show before and after using Rearrange All Artboards with one layer locked.
2 votes -
With GPU acceleration on, click on rule when an art-board is under this rule, the art-board becomes active.
No problem if GPU is Off.
- Create a document with 2 art-boards,
- Show rules and switch to art-board rules (Display/Rules/),
Click on a rule when an art-board is under this rule, the art-bord under the rule become the active art-board. This is not the expected behavior.
On the other hand, the behavior is correct when GPU acceleration is off.1 vote -
Illustrator CC thumbnail on preview mode not working properly with rectangle artboard
Illustrator CC2019, thumbnail shows artboard just properly on square shape not the rectangle one
Got a white line on the right side of the thumbnail (preview mode)
I'm working on Windows 10 RAM 8.00 GB
64 bit Operating System, x64-based processor
Intel(R) Core(TM) i5-2400 CPU1 vote -
Using 'Paste in place' - it doesn't work as expected
If I create 20 blank art boards the same size and then create artwork on one, containing a background rectangle and a logo rectangle in one corner and then I use the paste in place command by using cmd+C on the selected items on art board 1 (the background and logo rectangles) and then use cmd+SHFT+V on each of those other art boards to accurately paste the items on each board it often either doesn't place, places incorrectly, can work out which art board is selected etc I have tried clicking on each of the art boards 'to activate' in…
3 votes -
macOS Mojave-10.14.6 / Adobe Creative Cloud, Illustrator CC 2019
Though item on art board is activated by selection tool it shows no indication of being hi lighted. There are no corner control buttons and no outlines on the perimeters of object. I see no reference to the situation in the menu.
1 vote -
Multiple DXF conversions overwrite other artboards
On my iMac with OSX Mojave.
If I import 2 dxf files for conversion and leave their tabs available, the next to be imported overwrites the second tab placing the image on top of what is already there and then proceeds to open the 3rd tab with a blank Artboard.
In the attached screenshot, the overplayed image is with red lines, the original image on that tab is in black lines
1 vote
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