Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
352 results found
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Zoom with Alt+wheel is way too sensitive in new v27.3 to the point of being unusable This has just started with the new update to v27.3 using the Alt and the scroll wheel now causes intermittent massive jumps in zoom. Updated all my Logitech software. Running latest everything so reverting to 27.2 as this makes Illustrator unusable. How on earth did this get through any sort of testing?
37 votesThe fix for this issue has been rolled out with Illustrator 27.3.1 release available through Creative Cloud Desktop.
Please update to 27.3.1 version to ensure you do not run into this issue.
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12 votes
I am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Bullet list cannot be disabled No matter how the bullet list is set up in Preferences > Type, Illustrator will always make a list after typing the characters +, * ,# , - followed by a space. https://community.adobe.com/t5/illustrator-discussions/automatic-bulleted-amp-numbered-lists-while-typing-bug/m-p/13315015#M341830
17 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Regression in version 27.0 - SVG tspan not handled correctly Hello
When I place the following SVG
<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>
And then try to export the object back to SVG, I get
<?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>
The tspan content is gone.
Without the tspan it works ok. It also works fine in AI 26.5
The example is an extract from a larger SVG object created through the Datylon plugin
Seems like an AI regression bug. Any chance it will be fixed in later versions?
Tx!
Peter
PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751
2 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Enter key does not commit a change in a panel / dialog / field Transparency panel in Appearance window does not react on Enter in Illustrator 27.0
After the latest update, this bug is spotted. In Appearance window -> Opacity panel (either stroke or fill) -> enter desired opacity -> hit Enter/CR -> no reaction (expected: apply value and close the Opacity panel). The TAB button however still works (the value applies). Other panels work as they should and react Enter correctly.
OS: Mac OS 13.
19 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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パッケージで拡張子が追加される Packaged PSD/TIFF links get their extensions doubled macOS12.6
Illustrator2023(27.0)パッケージ...でコピーされた画像に拡張子が追加される。
例えば○○.psd.psdのようになる。84 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Intertwine bug when export as pdf X4 mac os 12.6, illustrator 2023
create 2 intertwining circles, save as PDF X4 with the Illustrator default settings and you get a bitmap instead of vector data..
by choosing "compatibility: acrobat 8" the problem does not appear.42 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Dissapearing controls My controls are dissapearing. Attached is a screenshot.
I can select elements on the graphics but cannot see any buttons.
Seems to be happening at random times. I have tried using 3 different PCs now and it happens on all 3.
AI version: 26.5
OS: Windows 10 Enterprise version 10.0.19042 Build 19042.15 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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ファイル保存時のオプションダイアログの位置が保持されない Save dialog gets shifted left each time macOS10.15,7
IlklustratorCC ver 26.5.1ファイル保存時にファイル名を指定した後オプション設定画面が開きますが、このダイアログの位置が保存を繰り返すたびに左に移動します。最終的には半分見切れる状態となり、設定を行う為にダイアログウインドウ自体をマウスで移動させる必要があります。
再現方法
1.ファイルを作成する。
2.「ファイル→保存」でファイル名を任意に指定し、保存ボタンをクリック。
3.従来のオプションダイアログは表示領域の中央に表示されましたが表示位置が左にずれています。
4.1〜3を繰り返すと、最終的には半分見切れる状態まで移動してしまいます。期待する動作
従来のバージョンの様にダイアログの位置が意図に反して動かない。現状の結果
ダイアログが保存するたびに移動し、見切れてしまう。対応策
ダイアログをマウスでドラッグして位置を戻す。77 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Crashing repeatedly 26.4.1 Since the update to Illustrator v 26.4.1 there have been repeated crashes.
Crashes creating new document from template
Crashing when copying and pasting objects into Illustrator and crashing when working in the document. Only using basic shapes, although some shapes do have legacy 3D effects on them.
Windows 10 Enterprise Intel (R), Xeon(R) E-2276M CPU 2.80GHz 2.81 GHz RAM: 42.0 GB 64-bit OS, x64-based processor15 votesHi,
Thanks for reporting this issue. Kindly try the steps mentioned in the below article for this crash.
https://helpx.adobe.com/illustrator/kb/crash-issue-in-latest-version.html
Regards,
Ankit Goyal
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ヒストリー項目が正しく表示されない 問題の説明:
MacOS10.15.7 IllustratorCC ver.26.4.1オブジェクトは複製されますが、ヒストリーパネル上では「取り消し」となります。
再現手順:
1. ダイレクト選択ツールを選び、アートボード上のオブジェクトを選択
2. キーボードのリターンキーを押し移動ダイアログを開く
3. コピーボタンをクリックする
4. ヒストリーパネル上では「取り消し」と表示されるがオブジェクトは正常にコピーされる実際の結果:
ヒストリーパネル上で「取り消し」と表示期待された結果:
「コピー」と表示される回避方法:
ありません。その他…
・編集→カラーを編集
・リピートオブジェクトの編集処理
・グラデーションツールによる処理
・ブレンドツールをダブルクリックしてブレンドオプションダイアログを開き変更を適用するこれらも「取り消し」と表示されます。
ツールバー下部、塗と線に下にある塗り、グラーデーション、塗りなしのパッチをドロップして「塗」「線」を設定しようとするとヒストリーパネルでは「取り消し」になります。
段落パネルの多くの機能(インデント・段落前後あき以外)とOpenTypeパネルは項目が二重に追加されたりします。
全般的にヒストリーパネルの表示はおかしいです。23 votesI am happy to share that we have fixed this bug in our latest release – 27.0.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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autocadで作ったブロックの読み込み winodows10pro
Adobe illustrator 2021 ver 25.4.6
Adobe illustrator 2022 ver 26.3.1autocadで作成したdwgをイラストレーターで開いた
ブロックが配置されている画層にデータができてほしかった ・・・添付ファイル25.png
Adobe illustrator 2021 ver 25.4.6 実行時ブロック作成時の画層でデータができてしまった ・・・添付ファイル26.png
Adobe illustrator 2022 ver 26.3.1実行時
illustrator 2022 ver 26.0.3 では3.の結果になってくれた
2 votesfeng ren 様
Illustratorデスクトップ版の製品フィードバックへのご協力をありがとうございます。
Illustrator 2022 ver 26.0.3をお使いの上で、期待された表示結果が得られたとのことでしょうか。
Illustratorは常にアップデートを行なっておりますので、最新版のご利用をお勧めしております。
今後ともどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Can't do changes to the containing folder - gude A text file named "gude<current date>" is created in the destination folder. Can't do changes to the containing folder.
53 votesI am happy to share that we have fixed this bug in our latest release – 27.3.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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PDFファイルをIllustratorに配置する際にアプリケーションがクラッシュします。 1
Illustrator
v26.3.1PC
Windows 10 Pro2
指定のPDFファイルを配置する、もしくは
ファイルをドラッグ&ドロップ3
PDFファイルの配置ができる4
PDFファイルを配置もしくはドラッグ&ドロップ
した時点で動作が停止し、Illustratorがクラッシュします。
直接Illustratorから添付しているPDFファイルを開く場合は問題になりません。2 votesTen_A さま
Illustratorデスクトップ版UserVoiceへのご協力をありがとうございます。
詳細な解析とサポートを頂きまして誠にありがとうございます!
引き続きどうぞよろしくお願いいたします。
Illustratorデスクトップ版チーム
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Illustrator turning all PNGs into negatives (with or without yellow background) after saving and reopening document I'm on Windows 10 pro, version 21H1. The version of illustrator I have is 26.3.1.
When working on a document, CMYK or RGB, in illustrator with my Adobe color settings synced across all programs, all PNGs whether 16 bit or 8 bit turn negative. I've attached before and after screenshots.I've never had this happen before and I work with PNGs everyday, I spoke to and adobe support rep yesterday and gave them an AI filer where I tested PNGs vs JPEGs out. JPEGs are totally fine, only issue is with placing PNGs and I rather place a PNG than…
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Screen Shot 2022-08-18 at 4.01.11 PM.png 605 KB -
bug cores AI_2.png 175 KB -
bug cores AI.png 96 KB -
imagem_2022-07-25_111510619.png 857 KB -
Screen Shot 2022-07-19 at 11.38.32 AM.png 1535 KB -
bug ai.png 140 KB -
Screenshot 2022-06-14 at 12.08.41 PM.png 92 KB -
AdobeScreenShot_05272022_AfterOpening.png 393 KB -
AdobeScreenShot_05272022_InPreview.png 64 KB -
AdobeScreenShot_05272022.png 501 KB
22 votesI am happy to share that we have fixed this bug in our latest release – 27.0.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
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Upgrade 25.4.6 Not export dxf Upgrade 25.4.6 Not export dxf
MacoS 10.14.632 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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同一ファイル内にドキュメントをドラッグ&コピーした時にコピー元のドキュメントのテキストスレッドに異常が発生する件 CC2022を使用しています。
テキストスレッドで作成したレイヤーを含むファイル内で、ドラッグ&コピーで新規のドキュメントを作成すると、コピー元のドキュメントのテキストスレッドの最後に文章が勝手に追加されてしまう現象が発生しました。(コピーした方のドキュメントのテキストスレッドには異常は出ないです。)1 voteIllustrator 製品版フィードバックへのご協力ありがとうございます。
検証では、以下のような結果となりました。
- 提供いただいたデータで再現確認ができました。
- 新規ドキュメントで同様のデータを作成しても、再現ができませんでした。
- 提供いただいたデータを別のドキュメントにコピー&ペーストし、アートボードの複製を行っても再現できませんでした。
- 関連しない他のデータでは問題が発生しない。
こちらは、データ依存の問題と思われますので、対応完了とさせていただきます。
再現方法などのアップデートがありましたら、ご報告いただければと存じます。
よろしくお願いいたします。
Illustrator チーム
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別名保存後にJPG書き出しした際、JPGのタイトルが別名保存前の名称になる オペレーティングシステムおよび Adobe Illustrator (デスクトップ版) のバージョン
macOS Catalina 15.7
Illustrator 26.0.3(2022)問題が発生したときに実行していた手順
1 aiデータを開く(ファイル名 1.ai)
2 別名保存する(ファイル名 2.ai)
3 JPG書き出しをする(ファイル→書き出し→書き出し形式→ファイル形式:JPG)
4 保存されたJPGをFinderの「情報を見る」で情報を開く想定していた結果
ファイル名、タイトル共に「2」となる実際の結果
タイトルが別名保存する前の名前「1」となる業務のワークフローで、
aiデータをJPG書き出し→フォトショップのドロップレットでPDF変換→
PDFにキーワードをタグとして付与しフォルダに集める→必要な時にFinder上で検索
という手順を行っています。PDFにする際、JPGのタイトルがそのままPDFのタイトルとなるようで、検索の際にタイトルでもヒットするため関係ないファイルも検索されてしまい困っています。Acrobatでタイトルの変更ができますが、ファイルの最終更新日時が変わってしまうので可能な限り避けたいです。
数年前から同じような現象が起きているので、以前のバージョンから発生しているかもしれません。
よろしくお願いします。
2 votesIlustrator 製品版フィードバックへのご協力ありがとうございます。
OS でのファイル情報の「詳細情報」は、ファイルのメタデータのタイトルが参照されます。
Illustrator では「ファイル > ファイル情報...」メニューを選択し、ファイルのメタデータを設定変更できます。
書き出しファイルにも、このメタデータが使用されますので、Illustrator の「ファイル情報」メニューで変更したメタデータのタイトルが、OS のファイル情報の詳細情報に反映されるかご確認ください。
よろしくお願いいたします。
Illustrator チーム
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SVG Export Settings not applied Operating System: macOS Monterey v12.1
Illustrator version: 26.1Steps:
1. Open .ai file or .svg file in Illustrator that uses a gradient
2. Export as SVG with the following settings (see attached screenshot):
- Styling: Presentation attributes
- Font: SVG
- Images: Preserve
- Object IDs: Unique
- Decimal 2
- Minify: yes
- Responsive: yesExpected Result:
- The SVG elements use the "fill", "stroke", etc attributes directly
- No <style> tag
- No inline style attributes in the SVG elements
- Object IDs are random strings (uuid)
- SVG shouldn't have the <?xml starting tagActual Result:
-…6 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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SVG export for screens not working properly. Windows 11 22000.556 / Illustrator 26.1
Hi there,
The SVG file exported through "Export for screens" is corrupted when opened with any web browser, Illustrator or Photoshop.
I managed to export it properly by installing an older version of Illustrator (26.0.3). Previously I tried uninstalling and installing version 26.1, restarting the computer, etc and it didn't work.
Best,
Alex10 votesCompleted (Comments Open) ·AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded
I am happy to share that we have fixed this bug in our latest release – 26.4.1 which is available worldwide now.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Regards,
Rohit Jain
Illustrator Team
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